Suzy from Better Box called me straight away after submitting an order as she picked up a spelling mistake in the recipiants name. She also advised that as I was sending the hamper to a hospital she w... See more
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PO Box 3082, 3194, Mentone East, Australia
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Quick service and the surprise box made my step-dad very happy! He especially loved the book. My only disappointment was that I chose this particular box because I wanted the items advertised, but the “When Life Gives You Lemons” chocolate was swapped for a different chocolate without letting me know before it was shipped.
Sarah thank you so much, my daughter received her box so quickly and she told me that it is really beautiful!
I am so impressed and I will definitely use your business again.
Thank you! ♥️
Reply from Feel Better Box
Reply from Feel Better Box
Reply from Feel Better Box
Great service delivery and invoicing but most importantly was the feedback i got from our employees we sent their care packages to. They've got a great range so the package can be really well tailored to the different issues.
Reply from Feel Better Box
A great concept to have Feel Better Boxes to send to friends or family who are unwell.
I was rather disappointed by the fact that the box I ordered was delivered to the local Post Office and not to the house of the recipient. If someone is unwell, and live alone, it's not helpful for them to have to go and collect the gift they've been sent.
I also didn't find the website very helpful when I ordered as I couldn't find information on expected delivery date and when I contacted the Company about this I seemed to receive an AI generated reply from "Susie"? It was somewhat brisk and not supportive in the reply. I was quite stressed about whether my gift would arrive in reasonable time for the recipient so don't think I will use this Company again - unfortunately.
Reply from Feel Better Box
When I entered the incorrect address for delivery, I emailed and received a prompt response. Your team rectified the error. Very grateful for this above and beyond service.
Reply from Feel Better Box
They were very considerate and checked with me personally regarding the address and posting times. Highly recommend.
Reply from Feel Better Box
I have used this company several times and always quick delivery. Beautifully presented and good value for money. All recipients have been very happy.
Reply from Feel Better Box
The box was absolutely great my sister rang and said she loved it. I got one from a friend when i was in hospital and thought it was a wonderful idea so did not hesitate in ordering one for my sister.
Thank you
Reply from Feel Better Box
Reply from Feel Better Box
My sister hasn't received her package she's gone sick with her daughter so they haven't heard anything it's not been dropped & no one is getting back to me. I live 2 hrsv away from get butbitv still would have been cheaper for me to turn up with the same gifts much cheaper. I have been offered no return fee of any kind when it was supposed to arrive the day before between 2pm and 3pm. Sad
Reply from Feel Better Box
Very easy website to steer thru, I did make an error in my purchase but realised too late , however, the lovely people at the other end realised. They rang me immedand corrected it for me. I was thrilled. Highly recommend and will not hesitate using them again.
Reply from Feel Better Box
Only ordered my feel better box yesterday afternoon, has already been delivered this morning and the recipient was so delighted with it😊😊
Everthing just spot on, perfect, thank you.
Reply from Feel Better Box
I’m previously a recipient of the Feel Better Box.
Remembering how I felt when I received mine was what prompted me to send one too!
Reply from Feel Better Box
Better Box delivered it next day, and my mother was absolutely delighted with the quality, presentation and variety in the box. Thank you so much!
Reply from Feel Better Box
Delivery service & follow up to ensure the correct deliver was excellent.
Unfortunately some of the items I was interested in where sold out.
However I would highly recommend them & use them in the future
Reply from Feel Better Box
They took the time to call and double check the recipient address after I accidentally autofilled the wrong one. Beautiful customer service
Reply from Feel Better Box
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