Banner for Paperlust

Paperlust Reviews 

178
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that designing and ordering custom wedding stationery and invitations directly on the website is completely seamless, fast, and remarkably easy to navigate from start to finish. Many consumers point out the wonderful variety of available styles, which makes planning an event much easier. People also love the exceptional quality of the printed products, noting that the cards feel thick, luxurious, and look gorgeous. Clients deeply appreciate the helpful support team, who provide quick responses, thoughtful design guidance, and digital proofs to ensure everything looks right.

What people talk about most

Product

Users describe positive interactions with product, expressing happiness with exceptional quality items and... See more

Invitation

Clients share positive opinions on invitation, highlighting the beautiful designs and amazing quality.... See more

Quality

Customers consistently report satisfaction regarding the exceptional quality of the products. Reviewers... See more

Service

People report positive experiences with service, highlighting exceptional quality and craftsmanship.... See more

User experience

Consumers find user experience to be exceptionally positive, reporting a smooth, seamless, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been dealing with Paperlust since organising my Save the Dates, and the first thing that stood out was their exceptional customer service. They reply promptly, provide clear and fast quotes, an... See more

Rated 5 out of 5 stars

Planning a wedding isn’t easy and especially sorting out invites. Paperlust team were amazing with the communication on each step with the process of making invites. They have so many options t... See more

Rated 5 out of 5 stars

What an absolute pleasure dealing with Paperlust. From the initial design discussion, to amendments and then the final product- nothing was ever a problem. Fast, efficient and the final fabulous busin... See more

Rated 5 out of 5 stars

Great service, products and wonderful support! I used paperlust for my Save the dates and wedding invites. I got loads of compliments on them :) I loved all the designs available and the process... See more


Company details

  1. #1 of 2 best companies in Invitation Printing Service
  2. #1 of 1 best companies in Custom Label Printer
  3. #3 of 7 best companies in Digital Printing Service
  4. #3 of 4 best companies in Print Shop
  5. #2 of 2 best companies in Sign Shop
  6. #1 of 1 best companies in Wedding Store

Written by the company

Paperlust offers premium print products, including wedding stationery designed with love by top Australian talent, business stationery, custom stickers, labels, and more. Enjoy multiple shipping options, complimentary envelopes with wedding stationery, and outstanding service every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(178)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I honestly can’t believe how stunning they are!

I honestly can’t believe how stunning my wedding invitations are! They absolutely blew my mind. The quality of the card is incredible, and the entire experience was so seamless from start to finish. Being able to mark up the edits I wanted, having such a quick turnaround, and then seeing the gorgeous final product arrive at my door just days later was incredible. I couldn’t be happier with how they turned out. They’re even more beautiful than I imagined and truly feel so special.

3 September 2026
Rated 5 out of 5 stars

The team at Paperlust have prompt…

The team at Paperlust have prompt customer service and a wide variety of styles for all occasions. I found exactly what I was looking for, and more! I originally meant to get invitations, but ended up finding menus, place names, and wedding signs, too. And it all arrived very quickly.

5 February 2026
Rated 5 out of 5 stars

Great experience!

It was so easy to customize a beautiful design to exactly what we needed with designers happy to work within our timelines. We couldn’t have been happier with all the stationery we ordered for our wedding

30 July 2026
Rated 5 out of 5 stars

Smooth process and Beautiful product

Editing process was super smooth and had great communication with the delivery. When it arrived, it was in beautiful packaging and the finished product was amazing. Definitely will use paperlust for other products in the future!

30 July 2026
Rated 5 out of 5 stars

Amazing!!

Amazing service and beautiful quality invitations, would definitely be repurchasing from them!

30 July 2026
Rated 5 out of 5 stars

Great quality wedding invitations

We ordered our wedding invitations from Paperlust after another company made a mistake and did not follow up after repeated attempts from us to have it rectified. It was getting tooo close to us not having time to send etc so we moved on and chose Paperlust.

The worst part about Paperlust is the vast options! We found so many beautiful templates, once we agreed on one, the website was easy to navigate, the commutation was immediate and our order was on its way. It was delivered quite quickly and beautifully wrapped. The invitations were great quality too.

Definitely recommended for wedding invitations.

23 July 2026
Rated 5 out of 5 stars

wedding invitations

I ordered my Wedding invitations from Paperlust. 100% recommend. the process of customising the invitations and envelopes was so easy. and they were delivered very quickly and turned out so beautiful, exactly how they looked online!

26 June 2026
Rated 5 out of 5 stars

I had such an amazing experience with…

I had such an amazing experience with this team. From my order being placed to the proofs sent back and even me forgetting my rsvp date. They accommodated that and worked with me to add this in after proofs were sent back. My order came in one day from being sent which was 3 days after I placed my order. They even sent samples of other products. Very professional. Very polite and amazing quality I couldn’t have asked for any better then this team

23 July 2026
Rated 5 out of 5 stars

Great value and fab communication

Great communication and support during the design, edit and booking process. I have frequent updates on expected arrivals and the products were great.

1 May 2026
Unprompted review
Paperlust logo

Reply from Paperlust

Hi Kate,
Thank you for your review! We're glad that you had great experience ordering with Paperlust. Looking forward to work with you again in the future :)

The Paperlust Team

Rated 5 out of 5 stars

10/10 for everything!!! Highly Recommend

So easy to use the website, great customer service when emailing them. Very responsive. The invitations came quickly and I was updated every step. The quality of them is amazing as well. So so happy with them and Paperlusts service. 10/10.

14 May 2026
Rated 5 out of 5 stars

I had a brilliant experience with…

I had a brilliant experience with Paperlust for both my Engagement Party invitations and Save the Dates for our wedding. They went the extra mile and created a tailored design for us. Quality, service and craftsmanship are brilliant.

7 May 2026
Rated 5 out of 5 stars

Highly recommend

Great service and very quick with confirming the final design. The wedding invites also arrived earlier than stated - I am very happy with Paperlust!

16 April 2026
Rated 5 out of 5 stars

We loved our wedding stationary

We loved our wedding stationary. It was great that a whole suite of options were available. We went for the shimmer finish paper and they looked amazing. The invites were approved by the Paperlust team and dispatched really quickly. We will be back to order Welcome sign, menus etc. Would highly recommend.

7 May 2026
Rated 5 out of 5 stars

THANK YOU!

So incredibly happy with our invitations! Having designed our own wedding invitations, you guys really elevated our design and brought them to life!
All anyone says when we are handing them out is how amazing the quality is!
THANK YOU!

2 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look