The Hamper Emporium Reviews 

5,537
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic selection of gourmet products, noting that the hampers always look stunning and arrive right on time for special occasions. Consumers find the online ordering process extremely simple, making it effortless to choose and send wonderful gifts to their loved ones without any stress. Though some customers experienced issues with delayed deliveries or packages arriving damaged, these appear less common. A few reviewers also noted that couriers occasionally left parcels in inconvenient locations or required extra effort to collect them from a post office.

What people talk about most

Product

People report positive experiences with product, highlighting beautiful gift presentations and extremely high... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast arrival times,... See more

Quality

Customers consistently note positive experiences with quality, highlighting beautifully presented hampers... See more

Order

Reviewers mention positive feedback about order, noting that the online purchasing process is very simple and... See more

Service

Consumers find service to be positive, highlighting fast, efficient delivery and helpful support that takes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Online shoppIng can be a lotto. When I received a personal recommendation from a friend I knew all would be okay. And it was. The Hamper Emporium was blissful to deal with and their advice and sug... See more

Company replied

Rated 5 out of 5 stars

The Hamper Emporium have never let me down over the past several years! The hampers always contain extremely high quality products, are always dispatched quickly and reach the recipient(s) ahead of sc... See more

Company replied

Rated 5 out of 5 stars

These are beautiful and affordable gifts. Is as advertised. Covers many different occasions. Price range for all budgets. Quick on time delivery’s. With tracking. A great find to take out the guessw... See more

Company replied

Rated 5 out of 5 stars

I ordered the Luxury Cheese and Chocolate hamper with Shiraz. It was delivered on time in perfect condition. The online ordering process was very simple and easy. I would recommend it to anyone who... See more

Company replied


Company details

  1. Gift Shop
  2. also in
  3. Corporate Gift Supplier
  4. Gift Basket Store

Information provided by various external sources

Luxury hampers freshly made with exclusive gourmet products, delivered Australia-wide. Same-day Sydney and next-day capital city delivery available.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.6

All reviews

(5,537)

1,140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Missing A Card

Was unable at check out to include a card as a discount was offered and only allowed to include that and not a card .. Had to call and go through all again in order to have a card included..

29 October 2026
Rated 5 out of 5 stars

Gifting made SO easy

Great product selection, great price point, fast and efficient delivery. I was proud to send this high-quality gift to interstate colleagues without any hassle - would recommend to anyone!

27 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so pleased to hear that you enjoyed our wide range of products, competitive pricing, and prompt delivery service. It is wonderful to know you felt confident sending our high quality gifts to your interstate colleagues with such ease. Thank you so much for your kind recommendation!

Rated 5 out of 5 stars

I am always impressed with the hampers…

I am always impressed with the hampers my friends and family receive. Thank you

28 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that your friends and family are always impressed with their gifts. Thank you for your kind feedback!

Rated 5 out of 5 stars

Recipient was delighted

Delivered on time, beautifully presented packaging, and thoughfully put together

27 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that your order arrived on schedule, with beautiful presentation and thoughtful curation. Thank you so much for sharing your positive feedback with us!

Rated 5 out of 5 stars

The practicality and aesthetic quality…

The practicality and aesthetic quality were very impressive. I hope future combinations will bring me more surprises, making it easier to give to different types of people.

26 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so pleased to hear that you were impressed by both the usefulness and the beautiful presentation of our products. Your feedback regarding new combinations is very valuable, and we will certainly keep this in mind as we design future options to suit a wider variety of recipients.

Rated 5 out of 5 stars

Great service and presentation

Great service and presentation, as always!

26 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your positive feedback. We are glad to hear that you consistently enjoy our service and presentation.

Rated 5 out of 5 stars

Great selection

Great selection. Arrives on time.

23 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are glad you enjoyed our diverse stock and our punctual delivery. Thank you for your feedback.

Rated 4 out of 5 stars

It was a bit difficult using online…

It was a bit difficult using online order from overseas. But the hamper arrived on time and the recipient was very pleased with it.

23 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are glad you enjoyed your experience with our timely delivery. We appreciate the feedback about our international ordering process and we will work to improve it.

Rated 5 out of 5 stars

Great service

Great service . On time . Great tracking .

22 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are glad you enjoyed our punctual delivery and tracking. Thank you for your feedback.

Rated 5 out of 5 stars

5 STARS

Fast efficient delivery

21 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your 5-star review. We truly appreciate your support and are delighted you had a positive experience.

Rated 4 out of 5 stars

easy to order and good branding

easy to order and good branding. more variety of stockists in the chocolate/ nibblies catagories would be good

22 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're glad you enjoyed our simple ordering process. We appreciate the feedback about expanding our sweet snack selection.

Rated 5 out of 5 stars

Excellent customer service and delivery

Excellent customer service and delivery

22 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so thrilled to hear that you experienced helpful support and a very fast arrival of your order. Thank you so much for sharing your wonderful feedback with us!

Rated 5 out of 5 stars

Beautiful Hampers and Seamless Ordering Experience

A wonderful selection of beautifully presented hampers, perfect for corporate Christmas gifts. The website is easy to navigate, with plenty of options to suit different tastes and budgets. The ordering process was straightforward and convenient, making Christmas gifting so much easier. A great experience so far, and I would happily recommend The Hamper Emporium!

22 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are absolutely delighted to hear that you had such a wonderful experience choosing our hampers for your corporate Christmas gifts. It is fantastic to know that our website, diverse selection, and simple ordering process helped make your holiday preparations so much easier. We truly appreciate your kind recommendation and look forward to helping you with your gifting needs again in the future!

Rated 5 out of 5 stars

Highly recommend

The hamper was delivered very promptly and communication via email was excellent. Very impressed!

21 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so pleased to hear that your hamper arrived so quickly and that you found our email updates helpful. Thank you for sharing your wonderful feedback!

Rated 4 out of 5 stars

This was a present for my daughter who…

This was a present for my daughter who was delighted to receive the gift, however we did get contradictory delivery dates that meant that no one was at home and the package had to be retrieved from the delivery company.

21 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are glad you enjoyed your experience with the gift for your daughter. Thank you for your feedback.

Rated 5 out of 5 stars

A fab hamper experience

a great experience ordered my hamper and delivered beyond time.

21 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are absolutely thrilled to hear that you had such a wonderful experience and that your gift arrived even earlier than expected! Thank you so much for sharing your lovely feedback with us.

Rated 5 out of 5 stars

Swift and seamless service.

I ordered the Luxury Cheese and Chocolate hamper with Shiraz. It was delivered on time in perfect condition. The online ordering process was very simple and easy. I would recommend it to anyone who is interested.

21 October 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are absolutely delighted to hear that your gift arrived on time and that you found our website so straightforward to use. Thank you so much for your kind recommendation, we truly appreciate your support!

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