Eco Lab Diamonds Reviews 

113
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Steve from Eco Lab Diamonds is the perfect gentleman - patient, polite, caring and helpful. His prices are extremely reasonable and the workmanship of the ring is beautiful. I would not hesitiate... See more

Company replied

Rated 5 out of 5 stars

Never disappointed - This is my second purchase through Eco Lab Diamonds. As before I'd purchased a loose diamond then spoke to Steve (Saint Steve) and discussed design and cost (big diamond a lot of... See more

Company replied

Rated 5 out of 5 stars

I purchased a pink diamond from Eco Lab Diamonds a few months ago as I was looking to create a custom ring for my girlfriend. It was my first time purchasing a diamond, but even over text Steve he... See more

Company replied

Rated 5 out of 5 stars

10/10 experience! I loved the interactive online design and selection process, then when I had chosen my design I had questions that were answered quickly and in detail! When my ring came it was beaut... See more

Company replied

Company details

  1. Jeweler
  2. Diamond Dealer
  3. Jewelry Designer

Written by the company

With over 20 years of experience as a Gemmologist and Diamond Technician, Eco Lab Diamonds’ founder Steve Richards FGAA knows his way around beautiful diamond jewellery. With the growing interest in eco-friendly diamonds and the shift away from mined diamonds, he created a business that specialises exclusively in lab-grown diamonds. Based in Australia, Eco Lab Diamonds delivers a stunning range of affordable lab-grown diamond jewellery to a world-wide customer-base via his website. From custom made diamond engagement rings, to stunning sparkly earrings, necklaces, bracelets, anniversary gifts, push presents, birthday presents and more, if you’re looking for a special gift to express your love, then browse through our extensive range of options. With lab-grown diamonds being virtually identical to mined diamonds both chemically and optically, your loved one is sure to agree that lab-grown diamond jewellery makes sense, both for the environment and for your hip pocket.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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4.9

All reviews

(113)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect!

Steve from Eco Lab Diamonds is the perfect gentleman - patient, polite, caring and helpful. His prices are extremely reasonable and the workmanship of the ring is beautiful. I would not hesitiate to recommend.

13 August 2026
Unprompted review
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Reply from Eco Lab Diamonds

Thank you Susanna for this wonderful review and I will also pass this high praise to my jeweller who custom makes all our rings here in Australia. Regards Steve

Rated 5 out of 5 stars

Beautiful diamonds

Beautiful diamonds, very easy online process. Would definitely recommend

7 July 2026
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Reply from Eco Lab Diamonds

Thank you Susan for the nice recommendation. Regards Steve

Rated 5 out of 5 stars

Perfect experience from beginning to end.

Steve was an absolute pleasure to deal with. he gave us great insight and information, was incredibly responsive and the tennis bracelet we purchased was absolutely georgous an as discribed.

I wouldn't hesitate to recommend Steve and the team for any special purchases.

20 May 2026
Unprompted review
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Reply from Eco Lab Diamonds

Thank you Justin and it's my job to make sure you get the perfect piece of jewellery. Regards Steve

Rated 5 out of 5 stars

Excellent Service & Quality

A great experience with Eco Lab Diamonds. Steve was very helpful throughout, communication was excellent, and the turnaround was quick. The product is fantastic quality, and I would happily recommend them.

5 June 2026
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Reply from Eco Lab Diamonds

Thank you JP and I'm happy that you had a great experience dealing with us.
Regards Steve

Rated 5 out of 5 stars

I absolutely love my engagement ring

I absolutely love my engagement! Its the most beautiful ring I could have hoped for.
I highly recommend Eco Lab Diamonds.
Great customer service and a really good range.
I can't wait to buy my wedding and eternity bands from them!

27 April 2026
Unprompted review
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Reply from Eco Lab Diamonds

Thank you for such a fantastic review and I'm just happy you love your engagement ring. Regards Steve

Rated 5 out of 5 stars

I gave Steve a challenging engagement…

I gave Steve a challenging engagement ring design, and he absolutely delivered. He created a truly unique and elegant ring that I love. Steve was fantastic to work with, easy to communicate with, understanding of my vision, and dedicated to getting every detail right. Thank you for creating such a beautiful ring!

30 May 2026
Unprompted review
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Reply from Eco Lab Diamonds

Thank you Nathalia and yes it was one of the harder rings we had to custom make but having such great jewellers who can make or break a ring design and with your easy communication we created a beautiful diamond ring and you love it. Regards Steve

Rated 5 out of 5 stars

Easy business to deal with

Easy business to deal with. Quality product and service.

17 May 2026
Unprompted review
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Reply from Eco Lab Diamonds

Thank you David I'm happy you enjoyed the ease to do business and service. Regards Steve

Rated 5 out of 5 stars

Beautiful designs and awesome price!

Beautiful designs and awesome price. Steve was great helping me choose a beautiful diamond and setting.

31 March 2026
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Reply from Eco Lab Diamonds

Thank you Peter and I’m so happy you liked our wholesale diamond prices and our beautiful ring designs. Regards Steve

Rated 5 out of 5 stars

Amazing

Beautiful ring

30 March 2026
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Reply from Eco Lab Diamonds

Thank you Apram and I’m glad you find that the ring beautiful and amazing. Regards Steve

Rated 5 out of 5 stars

It was a good trial order from to…

It was a good trial order from to receive the diamond asked for it exactly.
This encouraged me to order again.

14 January 2026
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Reply from Eco Lab Diamonds

Thank you Khalid and looking forward to your next order. Regards Steve

Rated 5 out of 5 stars

Exceptional Service

Steve,
Was very helpful throughout the whole process.
The site was easy to access and use.
He responded promptly to any of my questions and made me feel comfortable..
The jewellery looked amazing, just like it appeared online.
Would highly recommend.

23 January 2026
Unprompted review
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Reply from Eco Lab Diamonds

Thank you William for the fantastic review. Regards Steve

Rated 5 out of 5 stars

Breathtaking!

I am now the proud owner of the most BEAUTIFUL ring I have ever had the pleasure of wearing! I get multiple compliments every singe day! Could not be more happy that I am to own this stunning forever piece of jewellery!

15 December 2025
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Reply from Eco Lab Diamonds

Thanks Kim and I’m so happy that you love the ring and think it’s breathtaking and getting compliments. Regards Steve

Rated 5 out of 5 stars

Steve’s a gentleman

Steve knows his diamonds. GIA certified expert, my friend is also a GIA certified jeweler and loves Steve’s line of products.
Price is amazing, but the customer service is what’s the difference. You are not talking to customer service or a voice prompt, he picks up the phone. That’s refreshing when making a significant special life purchase 🙏 I highly recommend you won’t be dissatisfied 👍

19 December 2025
Unprompted review
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Reply from Eco Lab Diamonds

Thank you Juddsta, it was great working with you on your special ring. Regards Steve

Rated 5 out of 5 stars

Beautiful diamond and great experience

Great communication, could always get in contact with queries.
Very well priced with a beautiful product - love my lab grown diamond!!
Would shop again for sure!

7 October 2025
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Reply from Eco Lab Diamonds

Thank you Sarah , we cut out the middle man so we can wholesale the diamond rings less expensive without impacting our quality. Regards Steve

Rated 5 out of 5 stars

Easy, reliable and fantastic quality

I got exactly what I ordered and I love it! Eco Lab Diamonds were quick to reply to my initial queries prior to purchase and then met the delivery timeframe so I never had to follow up again. Easy, reliable and fantastic quality.

13 November 2025
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Reply from Eco Lab Diamonds

Thank you Natalie, I’m so happy that you loved your engagement ring and love our top quality custom made jewellery. Regards Steve

Rated 5 out of 5 stars

I would buy another ring from them

The website was extremely easy to use, from selecting a ring design to choosing a diamond that fit my budget and style preferences and my ring was manufactured and dispatched in short order. Upon arrival it was more perfect than I could have imagined and I can't wait to give it to my girlfriend (and hopefully upgrading to Fiance).

1 October 2025
Unprompted review
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Reply from Eco Lab Diamonds

Thank you Hayden and I'm so please you found the website easy to use and the custom made ring was perfect as all our rings are custom made in Australia hence why can sometimes deliver earlier as we can control the whole process and not have to wait 4 to 8 weeks relying on overseas suppliers to make the rings. Regards Steve

Rated 5 out of 5 stars

Great experience with Eco Lab Diamonds

Steve answered all my questions and it was so easy to place my order. Delivery was going to take up to 4 weeks, but my beautifully crafted ring arrived within 2 weeks. Thank you. Highly commend Eco Lab Diamonds and will order again.

15 October 2025
Unprompted review
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Reply from Eco Lab Diamonds

Thank you Abel and I'm more than happy to answer any questions you have as you are dealing with a small Australian business and you also deal with its owner which is me and I have a world of knowledge to share to make sure you get the perfect engagement ring. Regards Steve

Rated 5 out of 5 stars

Review

So quick and easy and super happy with how the ring turned out. Definitely recommend!

21 August 2025
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Reply from Eco Lab Diamonds

Thank you Chris and we try and make it easy possible and thanks for the recommendation. Regards Steve

Rated 5 out of 5 stars

Top tier

Steve is always there to help, even with time constraints, delivered an impeccable product, earlier than promised!

24 July 2025
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Reply from Eco Lab Diamonds

Thank you Hayden and I’m so glad that you are happy. Regards Steve

Rated 5 out of 5 stars

First review

The website was so easy to navigate from choosing the setting to the diamond, My order arrived weeks earlier than the estimated time so I was very happy, Lovely packaging and the ring itself is very sturdy the diamond is very sparkly. I have had lots of compliments.I would definitely recommend Eco Lad Diamonds to anyone looking for quality Jewellery. Thank you Katie

7 August 2025
Unprompted review
Eco Lab Diamonds logo

Reply from Eco Lab Diamonds

Thank you so much Katie and I’m so happy you love the ring and getting a lot of compliments regarding the sparkle of our diamonds. Regards Steve

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