Eagsbike Reviews 

40
TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

40 reviews

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2.6

All reviews

(40)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

no ship info, no feedback from support

I've ordered and item for an ebike, the waiting time for that to arrive had already surpassed the 300% of the normal waiting. Sent them 4 emails from the contact area to ask if they know anything about it. 40€ for the shipment and no info whatsoever. The worst online store experience in the last 5 years for sure, I do not recommend this, there are way better alternatives

18 June 2026
Unprompted review
Rated 1 out of 5 stars

From good to bad.

I recently purchased an item from this business for my Engwe Engine Pro 2.0. The payment went through and I got my order confirmation yesterday the 15/05/2026, the day of purchase. However, upon logging into my email today the 16/05/2026, I had an email stating my order was cancelled and a refund was issued. I emailed the company for an explanation, and got no reply. I have ordered a couple of times from this company before with no issues. So this has been quiet a disappointment to say the least. No explanation for the cancellation, no communication. Yet the item is still on their website for sale. Update: After posting this, the seller contacted me. Instead of apologizing for the inventory error, they were incredibly condescending, telling me that because they have "many stores," they shouldn't have to worry about a €25 order and that I "am not an entrepreneur" so I wouldn't understand. A very disappointing attitude from a supposedly "Official" dealer.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Quality parts, wonderful service…

Just taking a minute to mention EAGSBIKE Discover all the spare parts for your E-bike!!
Excellent company. Friendly and helpful. Immediate responses to WhatsApp and parts shipped fast and safe.
Top quality parts as well.
I would recommend them to anyone who needs a bike part or indeed a complete bike!!

20 October 2025
Unprompted review
Rated 1 out of 5 stars

"Payment accepted" is the only…

"Payment accepted" is the only confirmation I have received to my order I made 9 days ago!
Yes, money is withdrawn from account but no confirmation on dispatch or expected delivery date even though I have paid 40EUR for delivery to Denmark. I have e-mailed Eagsbike few times, wrote through their contact template on web...no answer! Today I called only to discover that they do not have a person who can speak English.

I strongly suggest keeping away from this webshop if you like receiving your purchase and some kind of customer service for your money they have "accepted".

14 May 2025
Unprompted review
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