used it first time to book a ferry, it was fast and easy, very convenient because I can review the offers of all three ferry companies . Like it and will use it again.
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Mr.Fatih Ercüment Korkmaz 01632064254 Ausstattung ⭐️⭐️⭐️⭐️⭐️ Reception ⭐️⭐️⭐️⭐️⭐️ Gastfreundlich ⭐️⭐️⭐️⭐️⭐️ Cabin Bethroom ⭐️⭐️⭐️⭐️⭐️ Nice Espresso ☕️⭐️⭐️⭐️⭐️⭐️ Price for all Best Ever :)... See more
First trip went very well. Return trip was in heavy season (30+ degrees outside). Aircon did not cool down the cabin at all. Sleeping was not possible - especially with a dog wandering around due to h... See more
A significant improvement using Direct Ferries over last time 18 months ago. The search was easy. Good options were shown. No hidden costs. Could easily book the lounge.
Company details
Written by the company
Direct Ferries ist der weltweit führende unabhängige Händler für Fährtickets. Mit einer Auswahl von über 4412 Fährüberfahrten und mehr als 901 Häfen weltweit, nutzen wir Echtzeitpreise und Verfügbarkeiten, damit Sie jederzeit und überall über unsere Webseite oder App Fähren vergleichen und buchen können. Bei Direct Ferries erhalten Sie das beste Preisleistungsverhältnis für Ihr Geld. Wir bieten Ihnen Tickets der größten Fährgesellschaften für die beliebtesten Reiseziele weltweit zu wettbewerbsfähigen Preisen. Entdecken Sie auf unserer Webseite Häfen, Routen und eine Fülle von nützlichen Informationen, die Ihnen bei der Planung Ihrer Reise helfen. Unser einfaches Suchtool für Fährbuchungen stellt sicher, dass Sie die perfekte Überfahrt für sich finden, und garantiert Ihnen den besten Preis und maximale Einsparungen. Für Reisende, die auf der Suche nach den beliebtesten Reisezielen und Fährüberfahrten sind, bietet Direct Ferries alles, was Sie brauchen. Von ikonischen Strecken wie Dover nach Calais, die das Vereinigte Königreich mit Frankreich verbinden, bis hin zu malerischen Fahrten über die griechischen Inseln bietet unsere Plattform eine Vielzahl von Optionen. Erkunden Sie die atemberaubenden norwegischen Fjorde oder segeln Sie zu den bezaubernden Balearen vor der Küste Spaniens. Egal, ob es die sonnenverwöhnten Strände des Mittelmeers oder der raue Charme der schottischen Highlands sind, Direct Ferries bietet Ihnen nahtlose Buchungsmöglichkeiten für Ihre Traumziele. Mit unserer benutzerfreundlichen Webseite und App ist die Planung Ihres nächsten Abenteuers nur ein paar Klicks entfernt. Wir prüfen täglich bis zu 1 Million Preise und helfen unseren Kunden dabei, jährlich über eine Million Fährfahrten zu planen. Deshalb vertrauen uns mehr als 7 Millionen Kunden, Tendenz steigend.
Contact info
2-3 Three Rivers Business Centre, Felixstowe Road, IP10 0BF, Ipswich, United Kingdom
- directferries.de
4.4
Excellent
41K reviews
Asks customers to review
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used it first time to book a ferry
used it first time to book a ferry, it was fast and easy, very convenient because I can review the offers of all three ferry companies . Like it and will use it again.
7 October 2026
no problems
30 April 2026
Hat alles gut funktioniert.
24 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No customer service contact possible.
No customer service contact possible.
No call back
no answere
Never again direct ferries
22 October 2026
Reply from Direct Ferries
Good morning,
Thanks for reaching out about the difficulty you had contacting us for booking reference DFP201692710.
I’m really sorry this was frustrating. I understand how worrying it can be when you need help with your travel plans and cannot speak to someone straight away.
We currently don’t offer an inbound phone line, but your request was being handled. When we received your route change request, our team contacted the ferry operator by phone on your behalf to arrange this. Same-day changes are not normally possible, but our team did their best to complete the route change in time for your journey to go ahead smoothly.
I’m sorry the process did not feel as reassuring as it should have. We have shared your comments about phone contact with our Customer Service team so we can improve how we support customers with urgent changes.
One of our team members will contact you by email and assist you with anything else you may need.
easy and fast
20 October 2026
Total Costs only visible at the end of…
Total Costs only visible at the end of the purchase.
13 October 2026
Reply from Direct Ferries
Hi Fabian,
Thank you for taking the time to leave us a review, we highly value our customer feedback.
Our service allows you to check the best route, time and price for your journey and stay up to date with all the latest ferry offers. So that we can continue to invest in our technology and customer service, we charge a small service fee on bookings to ensures that you can always find the right ferry at the right price for you.
The booking fee is calculated based on the total booking price, which is why it is displayed at the final step of the booking process, after you have added everything to your booking. We make sure that this fee is displayed clearly online before you process any payment.
If there is anything else that we can help you with please do not hesitate to get in touch.
Kind regards,
Direct Ferries
The booking was straightforward and…
The booking was straightforward and simple,you should keep the app already downloaded to make everything easier.
11 October 2026
Gut.........
7 October 2026
Aircon in cabins with improvement potential :)
First trip went very well. Return trip was in heavy season (30+ degrees outside). Aircon did not cool down the cabin at all. Sleeping was not possible - especially with a dog wandering around due to heat ;)
26 June 2026
Easy booking with all details each…
Easy booking with all details each passenger, so you have do to nothing on sailing date
28 September 2026
Excellent travel experience
All went well, from booking through travels, and customer service was very responsive and supportive.
4 September 2026
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