Website refused to accept any of my details though I tried for several days. I phoned and a lovely helpful lady called Tendai sorted me out, she had to check we cd have a twin room not a double be... See more
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1st Floor, 111 High St, GL50 1DW, Cheltenham, United Kingdom
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Every thing went smoothly..from pick up..the driver was polite..lovely at Southport..Hotel was exceptable..surprised going to Chester, good shopping..home safely 👍
It turned out to be easy to book due to a very helpfull agent.
Gwen our driver was fantastic coach very comfy hotel was lovely food was good an overall great experience
Booked by telephone which was quick and easy. Operator friendly and helpful
My enquiries were listened to and dealt with accordingly. Will was engaging and very helpful. I felt very reassured and confident that our needs would be met and all would go well.
I certainly would have no hesitation in recommending them to other travellers
Our tour manager did an excellent job.
Hotel room could have had a better shower arrangement and was rather cramped.
Food very good.
Service first rate
First time booking through your company
Will was very friendly and helpful
He made things very clear and made the Booking Experience pleasant and simple
Very much prefer booking holidays over the phone so very glad your Company allows that with friendly and very helpful staff
Looking forward to travelling with you next year
Originally there was a problem finding us a suitable twin room, but after phoning they promised to try to sort it and would ring us back. This Booking did after the hotel had been contacted and everything was then totally straightforward and we were delighted.
Excellent service, above and beyond.
Just Go staff were very helpful and understanding and a lot of patience when we were booking. I tried on line and got into difficulty. Rang their number and got a very helpful member of staff who helped enormously, so much quicker than doing it on line.
Needing a single room, the hotel was contacted and they released a double for sole use.
Re booking my latest holiday by phone was convenient, simple , and completed in 15 minutes
Perfect thank you
Very friendly staff member. Apologised for being unable to give me more information but it was a mystery booking.
Tony, the coach driver was a 'gem'. Excellent driver, informative and very helpful. A great asset to the company. The hotel, staff, food and entertainment were also very good. Whilst the t&c's does advise that pickup points can be changed, the change to ours was financially costly and very disruptive especially on the return journey which dropped us back at midnight to an 'empty' town. There are numerous pickup point choices but in reality the company can change them for 'operational reasons' as they wish without compensating their clients if within 10 miles from the original p.u.p. not from the clients home. I would not have booked the tour if the amended p.u.p. had been our nearest option. For that reason we would not feel confident to book again with JustGo. Such a shame as everything else was so very good.
Always very well organised ! Nice helpful staff on the phone !
Holiday was brilliant, driver Gwen absolutely great. Hotel very pleasant with lovely staff and great food.
Only criticism was long journey home. Left hotel at 9am on Thursday and didn't get home till 5am on Friday
Thoroughly enjoyed Call the Midwife tour
The hotel was excellent. The choices at breakfast were superb
The coach was clean and comfortable
We were given plenty of leisure in London
Great hotel and driver. But the journey there and back was a nightmare. Far too late to be arriving in town especially on your own.
Agent extremely helpful, explained each step of the booking process which could not have been easier.
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