First off it was really easy to make the order on their website. I emailed with a query and not long after I received an email in return providing me with an answer (thanks Elcana). Thereafte... See more
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Company details
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Buy a Battery from Better Batt – click or call 1300 733 102 for batteries and chargers delivered overnight with a 400 Day Money Back Guarantee.
Contact info
Unit 4, 27 Ascot Vale Rd, 3031, FLEMINGTON
- 03 9024 6914
- sales@betterbatt.com.au
- betterbatt.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 11% of negative reviews
Typically takes over 1 month to reply
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They kept me up to date on the order…
They kept me up to date on the order and I did not have to follow them up once. They were very proactive - great customer service.
Customer service
The battery i ordered didnt fit or work in my cleaner. While I was disappinted by that, I cant fault the customer service when I reached out with the issue. Responses were prompt and solutions were reasonable and timely.
Perfect transaction
Perfect transaction - easy to order, fast delivery, item well packaged. This company is very highly recommended.
Went beyond great service
Service was fantastic and couldn’t have been any better 👍
First rate customer service
Dealing directly with the customer service team is much appreciated especially these days. Everyone in them team I dealt with were enormously helpful and informative. Which was very much appreciated!! First rate service and advice all round !
Meri ac id hai 76901512 maine 2k…
Meri ac id hai 76901512 maine 2k 14april ko deposite kiye the jo ki abhi tak nhi recive nhi no deposit section mai complnte bhi dal di bt koi response nhi mila hai bes experience about your application and app
Good and cost effective service
I was confused as to why my order was on hold but once I realsied that my VPN must've set off some sort of security protocol, I was quite appreciative that the team at Better Batt checked in.
Would recc for any camera battery stuff.
Great customer service
I bought from better batt because they had a battery + charger for an older device that I couldn’t find elsewhere! Shine and Gen were very proactive in letting me know that there would be a short delay in receiving my order as it was a backorder item. I was very grateful for their customer service and communication.
Avoid this company because they are fraudulent scammers.
On Sunday 18th January 2026 I purchased these for $52.98. On Wednesday 21st January 2026 I just received an empty box with nothing inside it so I chatted to customer support who are refusing to replace the items for me.
Easy to deal with
Easy to deal with. All done on line. Received item in a few days. They checked to make sure it was correct part. A friend fitted the new battery. All working fine. Thanks. Cheers. Steve Gray.
True to terms and conditions
Good communication and genuine to terms and conditions. Good experience for replacement and return.
Outstanding customer support
Outstanding customer support. The measure of a company is not when things go right but instead how they respond when things go wrong. Top marks to Better Batt for outstanding customer support and a warranty that they stand behind and honour
Great service
Elcana from Better Batteries could teach a lot of businesses how to provide exceptional customer service. If I ever need batteries again they will be my first call.
product ordered but was on back order
product ordered but was on back order. have cancelled order and got credit the same day.
Betterbatt.com.au customer service helped where i can find that product.
thank you
Great customer service
Great customer service, great product, great price. I purchased an item that needed to be shipped from international warehouse so it took longer to received. However they explained to me the situation and kept me updated until it was received. Highly recommend these guys.
Ordering was easy
Ordering was easy. Plenty of communication and the products arrived quickly with no fuss.
Thanks Better Batt.
Very responsive
Excellent replacement Batteries
Quick response to question, follow up communication outstanding. Batteries are great, was worth the wait.
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