I'm sure Eset is good at protecting against many technical scams but it does nothing to protect us from endless email scams, in our case via bigpond. Some are pitiful, others very clever: can't you d... See more
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I've had Eset for quite a long time now after coming across it decades ago. It's now my software of choice , even though the marketplace and risks have been constantly changing over time it's stood up... See more
Company replied
Please be aware, , I’m 88, & Technology is not my “forte “ so I really don’t understand fully what you protect me from. My daughter Wendy guides my work on my PC and I do trust her judgment. To date I... See more
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Years ago, I could see a lot more malware detected/screened. But now the interface is simplified I don't have the confidence about detection. Also, the control over how many layers to employ is gon... See more
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Company details
- #7 of 16 best companies in Software Company
- #1 of 1 best companies in Computer Security Service
- #3 of 3 best companies in Software Vendor
Written by the company
ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.
Award-winning cybersecurity technology
Written by the company
- Cybersecurity Made in Europe
- ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.
Money Back Guarantee
We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).
Contact info
L20, 111 Pacific Highway, 2060, North Sydney, Australia
- 1300 084 040
- au.office@eset.com
- eset.com.au
4.4
Excellent
3K reviews
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If you haven't tried ESET you've missed the best
Security and protection is what I expect from an anti virus application. I have been relying on ESET for more years than I can remember. When I first discovered this invaluable resource, it was relatively new and being developed, but it appealed to me because of the analytical approach and logical analysis and development of how and why. Eset also did not try to impose their solution, unlike many others (it's a crowded market - try to remove a trial version of other antivirus program! ). I had tried others, and have had serious problems removing them. I have not had any complaints from the many people I have recommended ESET to.
21 November 2025
Reply from ESET Software Australia | Digital Security Solutions
We truly appreciate you sharing your long-standing positive experience with our antivirus application. It's wonderful to hear that our analytical approach and logical development have consistently met your expectations for security and protection over the years. We are also pleased that our solution has been easy to use and recommend to others. Thank you for your continued trust in us.
Reliability
I have found this product to be reliable and efficient which suits my computer purposes.
2 September 2026
Reply from ESET Software Australia | Digital Security Solutions
We're so happy to hear that our product is reliable and efficient for your computer needs! Thank you for sharing your positive experience.
Independant
1. Independent non-american (No-Trump) Influence or Ownership.
2. Customizable and reliable Firewall.
3. Lean and fast, does-not slow the machine to a crawl.
26 August 2026
Reply from ESET Software Australia | Digital Security Solutions
We're so glad you appreciate our independent approach, robust firewall, and the fast, lean performance that keeps your machine running smoothly. Thank you for your positive feedback!
Amit was amazing
Amit was amazing - he was helping me with another matter and noted I was paying way to mich for with my current provider. He has saved me $100s!!
7 July 2026
Reply from ESET Software Australia | Digital Security Solutions
We are so happy to hear about your positive experience and that we could help you save money. We always aim to provide excellent service!
I believe you have renewed my…
I believe you have renewed my subscription when I already had one running
Not happy please refund
17 July 2026
Reply from ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Reply from ESET Software Australia | Digital Security Solutions
We appreciate you taking the time to share your thoughts. We are always striving to improve our services.
I have cover on 5 items the I.Pad no…
I have cover on 5 items the I.Pad no longer exists
My mobile has had virus removal cost $150 .I paid for cover I am obviously not getting cover
Your service is not effective.
Refund Wanted
Fred
19 August 2026
Unprompted review
Reply from ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Total-It - AMAZING
The Fellows at Total-It are good at what they do, & I am very appreciative for their assistance for anything computer related ...
Just keep doing what you do best !
28 January 2026
Reply from ESET Software Australia | Digital Security Solutions
We are so happy to hear that our team provided you with excellent assistance! We truly appreciate your kind words and positive feedback.
I chose ESET as it was a security that was rated highly in reviews.
I chose ESET as it was a security that was rated highly.
There are some restrictions that it puts on my computer when I want to update my Windows but I have read that this is normal with your company.
18 August 2026
Reply from ESET Software Australia | Digital Security Solutions
We appreciate your feedback and understand your concerns regarding the restrictions during Windows updates. We are always working to improve our software's compatibility and user experience.
When my computer crashed a year or more…
When my computer crashed a year or more ago, the repairer installed ESET at his discretion. I have been happy with it ever since and see no reason not to be.
18 August 2026
Reply from ESET Software Australia | Digital Security Solutions
We're so happy to hear that our product has been protecting your computer effectively for over a year! We appreciate you sharing your positive experience with us.
I don’t want to renew subscription as…
I don’t want to renew subscription as the computer is no longer in use but am having difficulty making sure it doesn’t renew
17 August 2026
Unprompted review
Reply from ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Your agent in Berri SA gives great…
Your agent in Berri SA gives great service and we have had no scamming problems with your protection.
17 August 2026
Reply from ESET Software Australia | Digital Security Solutions
We're so pleased to hear about the excellent service you received from our team in Berri, SA, and that our protection has met your expectations without any issues. Thank you for sharing your positive experience!
Very disappointed.
On 16/08/26 a.m., I went to pay for another year with the discount stated at 10% and couldn't get through only to find a bit later it had gone up a further $14 for my 1 device. I had waited for the earlier transaction which was slow, went for a dog walk for less than an hour and on returning, found the higher price.
Not impressed. WS
16 August 2026
Unprompted review
Reply from ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Reasonably simple to use
It is reasonably simple to use although there are several features that have been installed and I cannot find them to turn them off.
15 August 2026
Reply from ESET Software Australia | Digital Security Solutions
We appreciate your feedback and are glad to hear our product is reasonably simple to use. We understand your frustration with locating certain features to disable them. We are always working to improve our user interface.
An easy clean install, with plus
It's an easy clean install. You can invite friends to share your account without giving them admin access. Simply add then as a member and an email is v sent to them to install their own ESET. When it comes time to renew subscription, just pay and everyone is renewed at the same time. As admin you can remove any unwanted systems
15 August 2026
Reply from ESET Software Australia | Digital Security Solutions
We're so glad to hear you found the installation process easy and appreciate your positive feedback on the account sharing and renewal features. It's wonderful to know these aspects are working well for you!
Software is good but could be easier to…
Software is good but could be easier to use for the non tech savvy parts of my family.
IOS versions would be great too.
8 August 2026
Reply from ESET Software Australia | Digital Security Solutions
We appreciate your feedback and are glad you find our software good. We're always working to improve ease of use and are considering iOS versions.
Never looked back
I originally purchased eset approx 20 years ago because my IT guy said it had a very small operating footprint but at the same time an extremely effective anti virus software. I run it on my phone and PC which remains switched on 24 7. I have never had virus problem with my devices.
6 August 2026
Reply from ESET Software Australia | Digital Security Solutions
We are delighted to hear about your long-standing positive experience with our software over the past two decades. We appreciate you sharing how effectively it has protected your devices, both PC and phone, without a single virus issue. Thank you for your wonderful feedback!
Reply from ESET Software Australia | Digital Security Solutions
We're so happy to hear about your long-standing positive experience with our product! We appreciate your loyalty.
Eset has endured…
I've had Eset for quite a long time now after coming across it decades ago. It's now my software of choice , even though the marketplace and risks have been constantly changing over time it's stood up well. Understanding it's inner workings took a while because at the time it was geared to a business environment environment. It has stayed relevant to my situation and needs.
4 August 2026
Reply from ESET Software Australia | Digital Security Solutions
We're so glad to hear that our software has been your choice for decades and continues to meet your evolving needs! It's wonderful to know that we've remained relevant through changing marketplace risks. We appreciate you sharing your long-term experience with us.
I am very happy with the servive
I am very happy with the servive, but unsure how to use some of the features,special vpn
4 August 2026
Reply from ESET Software Australia | Digital Security Solutions
We're glad you're happy with our service! We can help with those VPN features.
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