Rory was terrific to deal with. His product knowledge enabled him to answer all of my questions easily. Through his manner he inspired confidence for me to change energy plans which I had been thinkin... See more
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Review summary
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Reviews shaping this summary
Nicholas (my support person) was super knowledgeable about everything I enquired about... from how NBN uses bandwidth for speed/function to price-service comparisons across brands, etc. I also like ho... See more
I was a little skeptical at first as I hadn’t tried an online service like Compare Broadband before but after speaking to the loveliest customer service representative all my worries were eased! I be... See more
Diana is the best! I didn’t think it would be so quick and easy to set up my internet but here I am ready to surf the web ☺️ also I’m so happy that I got a plan that’s cheaper than what I was afraid i... See more
Company details
- #2 of 11 best companies in Price Comparison Site
- #4 of 9 best companies in Internet Service Provider
- #1 of 8 best companies in Telecommunications Service Provider
Written by the company
Compare Broadband is a free service to help you find the right broadband plan. If our website doesn't answer all your questions then our friendly Melbourne based staff can. Call 1300 763 813.
Compare Broadband
Written by the company
- Free broadband comparison service
- Independent and free broadband advice to help you find the right plan for your household needs.
- Locally operated call centre
- Melbourne based broadband advisors
- Open hours
- Monday-Thursday 9am to 8pm Friday 9am to 6pm
Contact info
Level 1, 14 St Kilda Road, St Kilda, 3182, Melbourne, Australia
- 1300 763 813
- info@comparebroadband.com.au
- comparebroadband.com.au
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 24 hours
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100%
Very friendly, patient and even a bit funny😁
He was SO knowledgeable too. I couldn't recommend them highly enough based upon my experience.
1 September 2026
Staff were friendly and informative
Staff were friendly and informative. Completed the whole process of switching, with me only having to ring my current provider and cancel. Great service.
3 September 2026
Really helpful
Really helpful, super easy set up, fast connection no messing around. Jake Leahy was great to deal with. He was very knowledgeable and made the process seamless.
3 September 2026
The whole process was very easy and…
The whole process was very easy and well explained.
3 September 2026
Very good explained the plan thoroughly…
Very good explained the plan thoroughly and provided great service
3 September 2026
Great promotion value.
Great promotion value.
Sales rep was extremely helpful.
Very happy that I understood and communication was very clear 😊
3 September 2026
Great Customer Service Experience
Customer service guy was very helpful & clear about the proposed new plan package that he believed suited us plus saved us money.
Conversion to new plan went smoothly 😊
2 September 2026
Simon was extremely helpful
Simon was extremely helpful, knowledgeable and a had a lovely friendly personality.
Highly recommend.
2 September 2026
Great service and awesome advice
Great service and awesome advice. The consultant was super helpful, knew his stuff and answered all my questions!
31 August 2026
I couldn’t be happier!
Diana is the best! I didn’t think it would be so quick and easy to set up my internet but here I am ready to surf the web ☺️ also I’m so happy that I got a plan that’s cheaper than what I was afraid it’s gonna cost. So overall I really couldn’t be happier. Also Diana deserves a promotion just saying!
31 August 2026
Really informative and helpful
Really informative and helpful. Rang me back at a time convenient for me
29 August 2026
I just needed a change
28 August 2026
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