Bazta.com Reviews 

1,230
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 208 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about unexpected monthly memberships and clarity issues during checkout. People also experienced unexpected recurring charges on their personal bank statements and occasionally received incorrect items or wrong colors in the mail. Though some customers faced issues with subscriptions, a few reviewers were happy with the quality of the products and mentioned that deliveries arrived safely and on time. Consumers also noted that the initial ordering process was very straightforward and company communication was quite helpful when placing purchases online.

What people talk about most

Subscription

Customers consistently note negative experiences with subscription services, reporting that they were... See more

Product

Reviewers highlight ambiguous aspects of product purchases, with opinions varying widely among consumers.... See more

Order

Users describe negative interactions with order processes, frequently highlighting unexpected recurring fees.... See more

Payment

People report negative experiences with payment, highlighting unexpected subscription fees charged monthly.... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing frustration over unexpected monthly... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I’m sent a reminder to leave feedback on a parcel that wasn’t delivered with the following information: Delivery failed – size or unexpected issue. Three days later I have no update, as it’s... See more

Rated 1 out of 5 stars

Fraudcompany! They have been charging me double "membership" for several months! Noticed and cancelled my membership in january. Since then I have been trying to get my money back, but it seems hopele... See more


Company details


Contact info

2.4

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(1,230)

442 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

NOT recommended.

I didn't realise that when I purchased a perfume in February 2026, it automatically meant, I am signing up for a membership!! Who wants to sign up for a membership, when buying a perfume?? I have just noticed months later that every month I am charged with the membership fee. When I emailed and requested a cancellation, nothing happened. I definitely NOT recommend to shop there.

4 September 2026
Unprompted review
Rated 1 out of 5 stars

Don't Fulfill Orders Properly - SCAMMERS!

Placed 2 small orders with them and they made major mistakes with both! First order they sent 3 less units of an item and second time 4 less! The first time they claimed they would send replacements and sent a fake tracking number and second time when I complained they had the audacity to say to "watch my tone!". These guys are crooks of the highest order!

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Bad service

Ordered something over 6 weeks ago, never arrived. Also, in the small print, once you make an order you are automatically subscribed to a membership fee of £9.95 each month. Will never use again.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Scum company

An update after this company took 2 lots of money fm my account for a subscription i didnt know i had.
I informed my bank who blocked them fm taking more then got the 2 payments back. So,pursue it because you can get your money back. The company are the scum of the earth.

28 August 2026
Unprompted review
Rated 1 out of 5 stars

Auto-enrollment to subscription scam

If you purchase an item from this company, you're automatically enrolled on their subscription service. This is not clear during the buying process, and I only noticed when the company tried to take payment a month later. This is a very shady tactic, and clearly a scam. Any auto-enrollment to subscriptions should be clearly defined and stated during and before committing to buy an item on the website. This is not the case for this company.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Affordable Prices

I love this website it is easy to navigate lots of fantastic products and swift delivery as for the membership I order then cancel no problem at all always excellent communication and swift response as a returning customer these things matter

24 August 2026
Unprompted review
Rated 1 out of 5 stars

Fraudcompany

Fraudcompany! They have been charging me double "membership" for several months! Noticed and cancelled my membership in january. Since then I have been trying to get my money back, but it seems hopeless. Their "customerservice" dosent answer on phone or e-mail. They have also made an new withdraw even after the cancellation! WARNING! I will make a policereport for fraud!

3 August 2026
Unprompted review
Rated 1 out of 5 stars

I need to join the crowds

I need to join the crowds. I ordered a Christmas gift for my son, and as mentioned by others, did not read the lengthy text in the end of the order confirmation. This caused me to lose 14,95€ monthly as I did not read my credit slip carefully enough. It's a small enough payment to be easily missed. I will not encourage people to use this service. They do not clearly mention this clause when making the purchase.

24 August 2026
Unprompted review
Rated 1 out of 5 stars

ZERO star if I could

ZERO star if I could! Be very careful this is a subscription service I never realised as not made very clear. I payed 15 euro for the last 3 months not knowing this. Has to get my bank involved to cancel this. Scammers.

22 August 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from this company.

Stay away from this company.
I was unknowingly signed up for a paid membership that was not clearly shown at checkout or even in my order confirmation/payment breakdown. The membership information was buried in tiny print under “Terms of Use.”
I immediately emailed support to cancel and block any further payments, yet they charged me again the following month under a different company name.
In my experience, these practices are extremely misleading and feel fraudulent. Do not buy from this company.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

Received 3 out of 5 items purchased

Received 3 out of 5 items purchased, and 1 of them was the wrong item. It's not the first time either, but thought it was an honest mistake previously. Tried to contact them both times, no answer. Basically the prices are cheaper because they won't fulfil all the orders. It's probably just bad management, but it feels like a scam. Better pay a bit more and get what you paid for.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

This company uses a misleading…

This company uses a misleading subscription model that violates EU consumer law.

Under Article 7(2) of the EU Unfair Commercial Practices Directive, it is a misleading omission if a trader "hides material information or provides it in an unclear, unintelligible, ambiguous or untimely manner."

Hiding a recurring subscription behind unclear terms is illegal. I did not give explicit consent for recurring charges, and refusing a refund violates consumer rights.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

Automatic subscribtion with order

I placed an order for 1 product. Without clearly noticing I singed up for a subscribtion of 14,95 per month.
The only thing you notice is that the take it of your bank but the never send an email about your subscribtion.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

this company commits technical fraud

this company commits technical fraud. They will let you order and claim that the order requires a "membership" which they claim is mentioned in your shopping basket. However no such thing exists. Once you have paid and get an order confirmation with payment breakdown, you still won't see the hidden membership fee in it. They have in extremely small letters that your membership payment is under the title "Terms of Use". This is a straight up fraud and stay away from this company

13 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look