Aurora Expeditions Reviews 

297
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible staff for their exceptional knowledge, constant helpfulness, and genuine passion shown throughout the entire journey. Travelers also deeply appreciate the comfortable ships, breathtaking natural scenery, and wonderfully organized daily excursions that make each destination truly unforgettable. However, some reviewers were not happy with the dining experience, noting that overall food quality, temperatures, or specific meal arrangements sometimes left room for improvement. A few people also mentioned minor frustrations with food choices and having to find their own dinners during hotel stays instead of having meals fully provided.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their incredible knowledge, friendliness, and dedication... See more

Service

Customers consistently note positive experiences with service, highlighting the friendly, professional, and... See more

Holidays

Clients share positive opinions on holidays, describing their experiences as unforgettable adventures.... See more

Location

Reviewers express great appreciation for the location and stunning destinations visited during their trips.... See more

Quality

People report positive experiences with quality, highlighting that food and beverages were generally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The people involved in handling the whole program from arrival in Lisbon to departure from Amsterdam. Fran was there at every step to guide us old folks, telling us to stay on the ship or watching out... See more

Company replied

Rated 5 out of 5 stars

Our trip was unforgettable—kayaking beside whales, seals, penguins, and glaciers with guides who felt like walking encyclopedias. We didn't just see Antarctica; we lived it, from the waterline to the... See more

Company replied

Rated 5 out of 5 stars

The expedition staff was truly amazing. Their knowledge of the Antarctic area, its history, the geology, the expeditions & stations, the sea and land animals was really wonderful. The ships crew was... See more

Company replied

Rated 5 out of 5 stars

Great ship, Sylvia Earl, crew and staff. All Aurora staff was incredible and knowledgeable, and helped in making for a fantastic vacation. Cabins were spacious, and always clean. Great selection and... See more

Company replied


Company details

  1. #2 of 2 best companies in Cruise Line Company
  2. #3 of 4 best companies in Adventure Sports
  3. #2 of 2 best companies in Sport Tour Agency
  4. #9 of 11 best companies in Tour Operator
  5. #15 of 23 best companies in Travel Agency

Written by the company

Aurora Expeditions is an Australian-owned adventure company specialising in small group expedition-style travel to polar regions and other wild and remote places. We offer travellers the chance to have an intimate experience in these regions with its small ships and flexible, innovative itineraries. With a history of pushing the boundaries of expedition travel, Aurora Expeditions is proud to have pioneered a number of activities such as scuba diving and climbing in Antarctica. The majority of voyages now offer adventure options such as mountain climbing, sea kayaking, photography and camping in various locations; while Aurora's expert naturalists, historians, staff and crew help to unlock the wonders of these special places.

Our Approach

Written by the company

Pioneering Expedition Travel to the Heart of Nature
From the start, Aurora Expeditions was destined to be different. Our passion for adventure, exploring wild places and sharing the experience with friends burns just as brightly as it did 28 years ago, as does our preference for small-group, personal expeditions. Each expedition is accompanied by an expedition team we believe are the world’s best. Remote area specialists, their onboard lectures entertain and expand your knowledge. Whether you’re joining us for the first time or returning for another thrilling adventure, our original goals remain unchanged. Explore wild places that stir the soul, offer personal attention on unforgettable expeditions and welcome new friends into the Aurora family.
Small Groups are Best
We believe that small groups are best. Unlike larger vessels, our smaller ice-strengthened ships allow us the flexibility to land when the best opportunities present themselves. In turn our passengers can experience nature at its very best; maximising time spent exploring ashore.
Expert Guides
Our highly acclaimed expedition specialists are some of the best in the business. Many are recognised world leaders in their fields and enthusiastically share their knowledge to ensure that each moment you spend with us is interesting and educational.
Flexibility and Freedom
We stop for breaching whales! Our itineraries are designed with flexibility in mind. If weather or sea ice block our way, we always have a Plan B, C and D! We're always on the look out for new places to explore and we're not afraid to adjust our schedule if we stumble upon an unexpected wildlife display.
Environmental sensitivity and enrichment
We helped develop international environmental guidelines for the polar regions we visit, and consciously limit the number of people we take to our destinations. The more our remote area specialists share their knowledge about the natural environments we encounter, the more rewarding your experience.
Our Spirit of Adventure
We were the pioneers of some previously unheard of activities such as polar diving, polar kayaking and camping on the ice in Antarctica. Photograph ice-tipped peaks in Patagonia, scuba dive or snorkel amidst glistening icebergs, sea kayak with whales or enjoy a feast of tundra berries. No matter where we are in the world, we encourage a true sense of exploration.
Our Experience
It's been more than 25 years since our co-founders, Greg and Margaret Mortimer, first started taking small groups of friends and keen travellers to Antarctica. Aboard small, ice-strengthened vessels, they took groups of intrepid explorers to places that few, if any, had been before, pioneering a long list of 'firsts' along the way.
Full Service Travel Agency
We operate an accredited travel agency offering friendly, one-on-one service and deep expertise. We plan comprehensive itineraries that complement our expedition to remote places, so no matter where you’d like to go, we can suggest the best things to see and do to make your expedition even better. So why not add a Patagonia Discovery Trek, take a self-driving tour around Iceland or add a stopover at the mysterious Easter Island?
Added Extras
Whether it’s a polar jacket and photo book to keep; flights for our Fly/Sail Antarctic program; pre/post voyage accommodation in South America; or high Arctic activities in Longyearbyen, our inclusions are what most others would consider extras.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

297 reviews

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4.5

All reviews

(297)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Aurora are THE choice for polar adventures

An incredible Arctic adventure made possible by a dedicated group of amazing people - not only the expedition team (whose knowledge is only surpassed by their obvious love of what they do) but also the ship's captain, crew and hotel staff. This is our second polar expedition with Aurora (the Antarctic last year) and we'd recommend them without hesitation.

18 June 2026
Aurora Expeditions logo

Reply from Aurora Expeditions

Dear Chris.

Thank you for your wonderful review and for choosing to travel with Aurora Expeditions for a second time.

We truly appreciate your continued support and look forward to welcoming you on another expedition in the future.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

Arctic on Greg Mortimer

We did a 14 day Svalbard and Greenland expedition on the Greg Mortimer. Fantastic trip! The Expedition Team were amazing- so knowledgeable and friendly.
The ship was beautiful and all staff amazing.
Highly recommend. Great casual atmosphere for meals with great food!

27 June 2026
Aurora Expeditions logo

Reply from Aurora Expeditions

Dear Amanda,

Thank you for your wonderful feedback.

We truly appreciate your kind words and hope to welcome you on another Aurora Expeditions adventure in the future.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

Knowledgeable staff who were passionate…

Knowledgeable staff who were passionate about their specialty.

8 July 2026
Aurora Expeditions logo

Reply from Aurora Expeditions

Dear Greg,

Thank you for your wonderful feedback.

We appreciate you taking the time to share your review and hope to welcome you on another Aurora Expeditions adventure in the future.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

Excellent experience

Excellent ship, expedition team and hotel/catering team and atmosphere.

11 July 2026
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Reply from Aurora Expeditions

Dear Susan,

Thank you for your thoughtful feedback.

We are pleased to hear that you enjoyed your time onboard.

We sincerely hope to welcome you onboard again for another unforgettable adventure.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

Arctic trip

Brilliantly organised tour, yet flexible with regard to opportunities; great staff, very friendly and professional; seamless support from all staff. The Arctic trip was all it promised to be.

8 July 2026
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Reply from Aurora Expeditions

Dear Daniel,

Thank you for your 5-star review.

We're delighted to hear that your Arctic expedition lived up to everything you had hoped for.

We hope to welcome you onboard again for another adventure!

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

Best people, flexibility, & locations

The best thing about Aurora is the range of excellent people we meet - other passengers, the crew, staff, advisers, experts, local guides, local people.
Another excellent thing is Aurora's flexibility - the ability to alter the itinerary as needed according to the weather, and still provide interesting expeditions ashore.
Finally we specifically select Aurora for the range of Arctic and Antarctic areas visited.

28 June 2026
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Reply from Aurora Expeditions

Dear Browne,

Thank you for your kind review.

We are pleased that you appreciated the flexibility of our expedition style. Being able to adapt our itinerary to the conditions while continuing to deliver memorable experiences is a key part of true expedition travel.

We look forward to welcoming you onboard again for another unforgettable adventure.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

I thought Aurora were brilliant

I thought Aurora were brilliant. The ship was really comfortable, the staff extremely friendly (they all knew your name), the expedition staff were really interesting, the food was good and they made the experience of visiting Patagonia magical. I would have no hesitation in recommending anyone to take an Aurora trip.

27 March 2026
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Reply from Aurora Expeditions

Dear Jamie,

Thank you for your wonderful review and for recommending Aurora Expeditions.

We're thrilled to hear that you had such a memorable experience exploring Patagonia with us and we look forward to welcoming you onboard again for another unforgettable adventure.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

The expedition staff was truly amazing

The expedition staff was truly amazing. Their knowledge of the Antarctic area, its history, the geology, the expeditions & stations, the sea and land animals was really wonderful. The ships crew was extraordinary in making sure we were well cared for. A very nice feature was the regular announcements of whale sightings and other interesting things as we traveled through the Antarctic oceans. The only downside was we chose to do the ocean kayaking. The experience for my wife and I was great. However, my daughter got partnered with a very inexperienced kayaker who made her adventures very difficult. The expedition crew was not responsive at all to her requests for a change or a solo kayak (which they had plenty of).

24 June 2026
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Reply from Aurora Expeditions

Dear Doug,

Thank you for your wonderful feedback and for recommending Aurora Expeditions.

We're sorry to learn of your daughter's kayaking experience. For safety reasons, solo kayaking is reserved for guests who meet our requirements, and pairing decisions are made by our kayaking guides based on safety and operational considerations. We appreciate your feedback and have shared your comments with our Operations team as we continually review our processes and guest experience.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

Excellent staff

Excellent staff, lovely atmosphere,good food. Not to mention the beautiful scenery.

24 June 2026
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Reply from Aurora Expeditions

Dear Jane,

Thank you for your lovely review.

We are pleased to hear that you enjoyed our friendly crew, the welcoming atmosphere, and the dining experience.

We hope to have the pleasure of welcoming you onboard again in the future.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 4 out of 5 stars

Great ship

Great ship , extraordinary people, food has a lot of room for improvement .

24 June 2026
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Reply from Aurora Expeditions

Dear Felix,

Thank you for your feedback.

We're delighted to hear that you enjoyed the ship and that our crew made such a positive impression

We hope to have the pleasure of welcoming you onboard again in the future.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 4 out of 5 stars

Our Aurora Antartica cruise experience was pretty close to perfection!

The people of Aurora made our experience great! It started from the Captain and worked its way right on down to our awesome room attendant, the amazing excursion team, restaurant servers, to the always friendly and helpful ladies working at the Customer Service desk. All the staff were so good and understood great customer service.

The cruise itinerary itself (Antartica) was amazing. My wife and I have never seen so much wildlife up close and personal out on the zodiacs and on land. This was the BEST part of our entire cruise.

With that said, one area that could be improved on is the quality of the meals and snacks. Although this was our first cruise with Aurora, my wife and I have taken well over 30 different cruises on a variety of cruise lines…and considering that this was our most expensive cruise ever (by far), we expected the food on our Aurora cruise to be served hot and to be of much higher quality. Although there was plenty of basic chicken and fish, there was never any lobster, crab, or prime rib and there was only one serving of shrimp during our entire 10 day cruise. We realize “this is a first world problem” but when you are spending thousands of dollars more for a high-end cruise experience, you expect the food quality and food temperatures to be held to the same standard as the rest of of our overall cruise experience.

15 March 2026
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Reply from Aurora Expeditions

Dear Devin,

Thank you for sharing your feedback.

We are delighted to hear that our crew made such a positive impression and that your wildlife encounters in Antarctica were the highlight of your journey.

We also appreciate your comments regarding the dining experience. I have shared your feedback with our Operations team as we continually look for ways to enhance the onboard experience.

We hope to have the opportunity to welcome you back onboard another voyage in the future.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

Catherine Buckland and team were amazing…

Catherine Buckland was an amazing leader from setting expectations, communication and ensuring little things occur like having your clothes dried when you experience a leak in your wetsuit. The other guides / staff were also amazing. Being flexible when we saw the Beaked Whales is just an example. People, the best asset to a people oriented service business

15 June 2026
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Reply from Aurora Expeditions

Dear Darren,

Thank you for sharing your wonderful feedback and for recognising the dedication of Catherine and our Expedition Team.

We look forward to welcoming you onboard again for another adventure with Aurora Expeditions.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

Fantastic history, ship amenities and the best crew we ever could have had!

Just returned from a fantastic Aurora trip through the UK and France with an itinerary focused on WWII and D-Day. As a history lover, this was a great way to experience Normandy and other destinations like Guernsey I'd normally never get to on my own. We were extremely impressed with all the ship comforts, including a well equipped lecture theatre, gym, bar and spacious cabins. The staff are the real gems of this cruise. They were unbelievably flexible while still placing passenger safety at the upmost importance and did a fantastic job in figuring out ways to get things done. Their extra effort was really appreciated and noticed by everyone onboard. The team was truly what made this journey special for us. We would certainly travel with Aurora Expeditions again and are already looking into another Mediterranean voyage with his company. Highly recommend to anyone considering a small ships cruise.

1 June 2026
Unprompted review
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Reply from Aurora Expeditions

Dear Chuck,

Thank you for recommending Aurora Expeditions.

We are honoured to hear that you are already considering another voyage with us, and we look forward to welcoming you onboard again for another adventure in the Mediterranean.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

Fantastic Experience

Our Expedition Leader, Rune Kongsro, made this a most memorable journey through his careful planning and on the fly itinerary changes to make sure we go the most out of our stops based on the weather

11 January 2026
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Reply from Aurora Expeditions

Dear Richard,

Thank you for your feedback.

We are delighted to hear that our Expedition Leader, Rune made your expedition memorable.

We hope to have the pleasure of welcoming you onboard again for another adventure in the future.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

Wonderful ship

Wonderful ship; fantastic expedition guides! Very cooperative weather and an experience beyond our wildest dreams! Do whatever else you want

8 February 2026
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Reply from Aurora Expeditions

Dear Leeann,

Thank you for your review.

We are pleased to hear you enjoyed our beautiful ship and the expertise and enthusiasm of our Expedition Team.

We hope to have the pleasure of welcoming you onboard again for another adventure in the future.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. The crew was extremely attentive. The food was very good. South Georgia Island was exceptional. We actually got to land on Elephant Island which was a lifelong dream of mine. Highly recommended.

21 November 2025
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Reply from Aurora Expeditions

Dear Paul,

Thank you for your 5-star review.

We're thrilled that you were able to land on Elephant Island and fulfil a lifelong dream. Moments like these are truly special, and we're honoured to have been part of that experience.

We hope to welcome you onboard again for another unforgettable adventure with Aurora Expeditions.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

Unforgettable experience!

This trip was a once in a lifetime trip! The itinerary was originally the reason I choose this trip and I wasn't disappointed! It was so interesting!
The expedition team was very professional with an incredible knowledge, and always trying to help with a very positive attitude.
The hotel team was also amazing. Food, cabins, bars. We couldn't have been more spoiled!
Citizen science team also give us a wonderful experience and share their knowledge with us with infinite patience!
I am thinking to make this trip again next year!

8 February 2026
Aurora Expeditions logo

Reply from Aurora Expeditions

Dear Thalia,

Thank you for your wonderful feedback.

We're thrilled to hear that your voyage lived up to your expectations and that the itinerary made for such a memorable, once-in-a-lifetime experience.

We're especially pleased that you're already thinking about joining us again next year! There is always something new to discover, and we would be honoured to welcome you back onboard.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

Amazing Experience with Aurora

Great ship, Sylvia Earl, crew and staff. All Aurora staff was incredible and knowledgeable, and helped in making for a fantastic vacation. Cabins were spacious, and always clean. Great selection and variety of food. Very comfortable public areas, including restaurant, bars, and library.

1 November 2025
Aurora Expeditions logo

Reply from Aurora Expeditions

Dear Derek,

Thank you for your wonderful review!

We truly appreciate you taking the time to share your experience, and we hope to welcome you back onboard our ships in the future.

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 4 out of 5 stars

We enjoyed our trip very much

We enjoyed our trip very much. The staff was really great. The food was good.
Sometimes the groups seemed too large for the guides to handle well. We were a bit disappointed that when we stayed in hotels we were on our own foe meals...Vantage which we loved, always provided us dinner at the hotel.
Life on ship was great and we liked the choices of tours...all in all a thumbs up experience and would book again...although seemed fairly pricey compared , again to Vantage.
Would also like the promised link to the ship photographers pictures.

9 June 2026
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Reply from Aurora Expeditions

Dear Patti,

Thank you for your sharing your feedback.

We are delighted to hear that you enjoyed your expedition and that you are considering travelling with us again in the future.

Regarding the voyage photos, the link will be emailed to you as soon as it becomes available.

We look forward to welcoming you back on another Aurora Expeditions voyage in the future!

Kind regards,

Bruna Gaggio
Customer Relations Manager

Rated 5 out of 5 stars

This was the best expedition cruise of…

We were on the New Zealand subantarctic islands cruise in January 2026. This was the best expedition cruise of the 5 that I have been on. The expedition team was very engaged with the passengers and even sat with us at lunch or dinner. The team was knowledgeable and did their best to maximize our times off the ship and our learning on the ship.
Our cabin was very big for being one of the lower deck cabins. We had room for a sofa and had a balcony. The bathroom floor was heated!
All of the staff - waiters, front desk, housekeeping, everyone else was efficient, accommodating, and the best overall staff I have seen on an expedition cruise.
Highly recommend Aurora.

2 January 2026
Aurora Expeditions logo

Reply from Aurora Expeditions

Dear Patrice,

Thank you for your review and recommendation.

We are delighted to hear that this was the best expedition cruise of the five you have experienced. It is especially rewarding to know that our expedition team and onboard crew contributed so positively to your journey.

We look forward to welcoming you onboard another adventure in the future.

Kind regards,

Bruna Gaggio
Customer Relations Manager

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