Devin K

The people of Aurora made our experience great! It started from the Captain and worked its way right on down to our awesome room attendant, the amazing excursion team, restaurant servers, to the always friendly and helpful ladies working at the Customer Service desk. All the staff were so good and understood great customer service.

The cruise itinerary itself (Antartica) was amazing. My wife and I have never seen so much wildlife up close and personal out on the zodiacs and on land. This was the BEST part of our entire cruise.

With that said, one area that could be improved on is the quality of the meals and snacks. Although this was our first cruise with Aurora, my wife and I have taken well over 30 different cruises on a variety of cruise lines…and considering that this was our most expensive cruise ever (by far), we expected the food on our Aurora cruise to be served hot and to be of much higher quality. Although there was plenty of basic chicken and fish, there was never any lobster, crab, or prime rib and there was only one serving of shrimp during our entire 10 day cruise. We realize “this is a first world problem” but when you are spending thousands of dollars more for a high-end cruise experience, you expect the food quality and food temperatures to be held to the same standard as the rest of of our overall cruise experience.