SAFARI FRANK Reviews 

475
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Safari Frank organised an amazing safari for us in Botswana and Vic Falls. They curated an amazing adventure which combined everything we requested, mobile safari camping, luxury lodges, slept under t... See more

Rated 5 out of 5 stars

Honest open communication from the beginning of our planning. The team listened to our wants, wishes and budget and truly produced a once in a lifetime trip. Even down to the app and correspondence... See more

Company replied

Rated 5 out of 5 stars

We booked our first safari experience with Safari Frank. It was a great experience from the start, and since this was our honeymoon, they tailored our the holiday to our needs. The communication was g... See more

Company replied

Rated 5 out of 5 stars

When I reached out I knew I wanted some type of safari and that’s about all. I wasn’t sure if I wanted gorillas, the great migration, Botswana or a combination with a one of three beach locations. Saf... See more

Company replied

Company details

  1. #1 of 11 best companies in Tour Operator
  2. #2 of 23 best companies in Travel Agency

Written by the company

SafariFRANK is a family-run travel agency based on two continents: Africa and Australia! SafariFRANK stands for honest, personal and authentic advice from experts – for your greatest adventure: A safari in the African wild!

We’re in the dreams-business

Written by the company

Let’s start planning your perfect African adventure together.
At Safari Frank, we’re not just planning trips – we’re in the business of making dreams come true. Every safari we design is a labour of love, crafted by our team of passionate safari-planners who know Africa like the back of their hand. My wife Gesa and I, along with our entire Steenhuisen-family and team, have spent years exploring the hidden gems of “Safari Africa”. We’re constantly on the move, seeking out new experiences and revisiting beloved spots to ensure we’re offering you the very best. We understand that a safari isn’t just a vacation – it’s often a lifelong dream. That’s why we pour our hearts into designing the perfect itinerary for you, whether it’s witnessing the awe-inspiring fruit bat migration in a remote Zambian national park, coming face-to-face with magnificent gorillas in Uganda, or embarking on an intimate mobile safari through the wilds of Botswana. Our approach is simple: we take you to the places we love most, the ones that have captured our hearts and left us in awe. We design every tour ourselves, ensuring that each journey is as unique as the traveller embarking on it. We’re here to transform your safari dreams into reality, and we take that responsibility with the utmost pride and care. So, why not share your vision with us?

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Tailor-made Luxury Safaris across Africa

Bring your dreams of Africa travel to life by taking the first step.

5.0

Excellent

TrustScore 5 out of 5

475 reviews

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Rated 5 out of 5 stars

Botswana safari

Safari Frank organised an amazing safari for us in Botswana and Vic Falls. They curated an amazing adventure which combined everything we requested, mobile safari camping, luxury lodges, slept under the stars, had mokoro rides, jeep safaris, walking safaris, boat safaris, bushman experience, luggage transfers, various internal flights, numerous transfers and more. We stayed in Vic Falls, Chobe, Okavanga delta, Moremi, salt Pans and the Kalahari and saw so many animals. The organisation was seamless and everything went to plan which was amazing given how many parties/ companies were involved. Thankyou!

8 July 2026
Rated 5 out of 5 stars

Great company to work with

Great company to work with. Responsive to questions and suggestions.

We had a great time!

7 May 2026
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Reply from SAFARI FRANK

Thank you so much, Rachel.

It was an absolute pleasure assisting you with your safari, and we're delighted to hear that you had such a fantastic time. Thank you as well for your kind words about our team's responsiveness—it truly means a great deal to us. We hope the memories of your African adventure stay with you for many years to come, and we would be honoured to welcome you back for another unforgettable journey in the future.

Warmest wishes,
The SAFARI FRANK Team

Rated 5 out of 5 stars

For first time Safari-goers

For first time Safari-goers, Safari Frank was a perfect team to collaborate with. They provided information in the months leading up to the safari, requested various information etc. so that we were not bombarded right at the end. They were available throughout the process, and provided an easy to use App.

11 June 2026
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Reply from SAFARI FRANK

Hi Linda, Thank you for your heartfelt review! It was a true pleasure to be part of your first safari adventure, and we are delighted to hear that you had such a memorable experience. We can't wait to welcome you back to Africa for another unforgettable safari. The SAFARI FRANK Team 🐘

Rated 5 out of 5 stars

Honeymoon experience with Safari Frank

We booked our first safari experience with Safari Frank. It was a great experience from the start, and since this was our honeymoon, they tailored our the holiday to our needs. The communication was great, they always responded to all our questions and even helped us when our plans had changed. Leandra and Antoinette were great and we highly recommended Safari Frank to anyone

10 June 2026
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Reply from SAFARI FRANK

Hi Tudor, thank you for the lovely review! It was a pleasure to be part of your honeymoon journey. Thank you for entrusting us with such a special occasion, and we cannot wait to welcome you back for an anniversary safari! 🦁✨The SAFARI FRANK TEAM!

Rated 5 out of 5 stars

It was perfect

It was perfect! The team was beyond helpful and their recommendations were wxcellent!

Highly recommend!

Carrie

12 June 2026
Unprompted review
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Reply from SAFARI FRANK

Dear Carrie,

Thank you so much for your wonderful review! We're delighted to hear you had a perfect safari and that our team helped make your experience so memorable.

Your kind recommendation means a great deal to us. We hope to welcome you back for another unforgettable African adventure in the future!

Warm regards,
The SAFARI FRANK Team

Rated 5 out of 5 stars

Absolutely brilliant

Honest open communication from the beginning of our planning. The team listened to our wants, wishes and budget and truly produced a once in a lifetime trip. Even down to the app and correspondence to help with tips, visa and other assistance. Thank you SafariFrank especially Leandra and Nicolette

24 January 2026
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Reply from SAFARI FRANK

Thank you so much, Michelle! It was a joy to help bring your safari adventure to life. We're thrilled to hear it was seamless and everything you hoped for. We’d be honoured to assist with your next journey to Africa! Warmest regards, the SAFARI FRANK Team!

Rated 5 out of 5 stars

Best Trip Ever!

When I reached out I knew I wanted some type of safari and that’s about all. I wasn’t sure if I wanted gorillas, the great migration, Botswana or a combination with a one of three beach locations. Safari Frank was amazing through the entire process and ultimately sent us on the most amazing trip!

26 May 2026
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Reply from SAFARI FRANK

Thank you for the wonderful review, Kent! We are delighted to hear you had a memorable safari. We’d love to welcome you back to our continent for another adventure. Warmest regards, The SAFARI FRANK Team. :)

Rated 5 out of 5 stars

My First Trip to Africa

My First Trip to Africa
A solo trek into the heart of Botswana - wasn't just a vacation; it was a soul-stirring awakening. From the second my small plane touched down on a dusty airstrip in the Okavango Delta, the world turned into a series of "wow" moments.
One of my first encounters was with a true survivor: a cheetah with a broken lower jaw. Watching this predator thrive against all odds, having just taken down an impala, was a powerful lesson in raw resilience. My guide, MP, a bushman and master tracker, led us deep into the conservation area, uncovering lions, leopards, and African wild dogs. We didn't just watch nature; we lived it. At one point, MP floored the accelerator, racing us across the terrain to witness a wild dog pack on a hunt. It was brutal, visceral, and profoundly real; the circle of life unfolding in real-time.
In the Delta, I checked off the Big Five, but the magic didn't stop at sunset. Staying "under canvas" at Nxabega, I was completely immersed in the wild. One night, the air was thick with the calls of hippos and roars of lions; the next, it sounded like an elephant was chasing a hyena right past my tent! Even the food was an adventure. Chef Killer turned bush cooking into an art form, and getting to jump into the kitchen to learn his secrets was a highlight I’ll never forget.
From there, I took to the skies again, hopping over to the Savute Marsh. I found myself surrounded by baby cheetahs, towering giraffes, and massive buffaloes, though the famous elephant herds remained a mystery this time.
Deception Valley Lodge in the Kalahari Desert was my last safari destination. This private reserve is a sanctuary for conservation and healing. It was here that I saw the rare, endangered brown hyena. It had survived a brutal attack just weeks prior, its face and body still etched with battle scars. Seeing it healing and feeling the collective joy of the lodge staff at its recovery, was the perfect end to my life-changing journey.

Thank you, Safari Frank, Antoinette, and Leandra.

21 April 2026
Unprompted review
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Reply from SAFARI FRANK

Hi Klara, Thank you for sharing such a vivid and powerful account of your journey—what an incredible first trip to Africa! Your story beautifully captures both the raw intensity and profound beauty of Botswana’s wildlife and landscapes. From awe-inspiring encounters to meaningful human connections, it’s clear this experience was truly transformative. We’re so glad you embraced every moment and hope your memories continue to inspire many more adventures ahead! We cannot wait to welcome you back to Africa. The SAFARI FRANK TEAM.

Rated 5 out of 5 stars

We had an incredible safari experience

We had an incredible safari experience. We were so fortunate to have an exceptional experience all around at both lodges and our Cape Town accommodation. The guides and trackers at both lodges were warm, friendly, intelligent and knowledgeable. We are filled with many stories about the animal kingdom in Africa and the circle of life. Safari Frank took care of all of made all of our reservations and everything we did came out perfectly. They also helped us to feel comfortable and confident the whole way. We will be back again someday!

24 April 2026
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Reply from SAFARI FRANK

Dear Lindy,
Thank you so much for this beautiful review; it truly means the world to us.

We are absolutely delighted to hear that you had such an incredible safari experience and that every part of your journey, from the lodges to Cape Town, exceeded expectations. It is especially wonderful to know that the guides and trackers left such a lasting impression and that you returned home with unforgettable stories and memories of Africa’s incredible wildlife.

Thank you once again for trusting Safari Frank with your travel plans and for sharing your experience so generously.

We would be honoured to welcome you back to Africa one day.

With heartfelt thanks,
The Safari Frank Team

Rated 5 out of 5 stars

Safari Frank knows what it's doing!

Safari Frank (SF) was recommended to us by our neighbors, and we are so glad they helped us plan our first-ever African safari vacation. We stayed 4 nights in Capetown (Cape Grace), 4 nights in Sabi Sands (Londolozi), and 2 nights at Victoria Falls (Vic Falls River Lodge). I would like to commend the SF team on three things, among others:

1) Guidance on pacing of stay; the number of nights they recommended at each place was just right. This is something we could very easily have got wrong, and were going back and forth about, and finally just trusted them on - and that was the right call.

2) Guidance on properties and tours - while we knew we wanted to do the safari at Londolozi based on recommendations from friends, their advice on specific camps at Londolozi, the other properties, the tours in Cape Town, restaurants, etc. was invaluable.

3) Transparency into pricing and responsiveness to questions and requests. They took the time to respond to multiple questions from our end as first-time safari goers, put in the effort to earn our trust, and will have our business going forward.

In summary, Nicolette, Leandra, and Frank were great! They bring a winning combination of expertise in and passion for this sort of travel, honesty, and commitment to customer service. I wholeheartedly recommend them!

19 March 2026
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Reply from SAFARI FRANK

Thank you so much for this wonderfully thoughtful review, Vinai. We’re delighted that your first African safari lived up to expectations and that our guidance on pacing, properties and planning made the experience seamless and enjoyable.
It was a pleasure assisting you throughout.. Your kind words mean a great deal to the entire team.
We hope this is the first of many African adventures for you and look forward to helping you plan the next epic adventure! The SAFARI FRANK Team.

Rated 5 out of 5 stars

amazing trip, great team!

To put it plain and simple, i had the best time. I would absolutely recommend Safari Frank for every Africa trip, the recommendation was great, the organisation of the entire trip and also the communication with the team was top-notch!

7 April 2026
Rated 5 out of 5 stars

The honeymoon safari of our dreams

I don't even know where to start! Absolutely taken back by the services provided by Safari Frank and Nomad. We booked for our honeymoon, which entailed a 16 day honeymoon Safari with Tanzania including Zanzibar. We had the all inclusive option which made things so much easier. We stayed in Arusha for a night before setting off to Tarangire, Serengeti, Ngorongoro and Zanzibar.

I will start with the initial contact and communication.
My first point of contact was with Antoinette. She was so kind, engaged and interested with our desires for this trip, her replies were prompt and she captured everything within our itinerary beautifully. It was exactly what we wanted.
The itinerary comes with a complete write up of each area you're going, the accomodation, the activities and the distinguishing sites in those areas. It also comes with visuals so you can practically imagine you're there. To make things even easier they have their own app which is easily accessed online and offline versions just incase. It has all of your info included as well such as important documents, flights, day by day itinerary and useful tips for health, packing and entry requirements.

Next, Leandra was included to help facilitate our travels and be another point of contact for us. She was also so beautiful, kind and responded to my million questions. Cannot thank them both enough for the seamless trip they had planned, everything was in place for us the entire time. We did not have to lift a finger, it was comforting to know they had it under control.

All of the accomodation chosen was absolutely amazing, we cannot fault them in any way. The staff, the rooms, the experiences, the food, it was all just top notch.
We had someone to collect us from airport on arrival, and then from there we had our amazing guides throughout the safari.
We had the hot air balloon experience in Serengeti, this was Serengeti Balloon Safari's. We were also lucky enough to go during the great Wildebeest Migration. It was all an unforgettable experience.

Finally, the company that Safari Frank use for guides and transport throughout Tanzania were an obvious standout throughout our trip. Nomad, who assisted with booking our guides and flights, as well as transport. They were unmatched. We had Rem for Tarangire and then Anaele for Serengeti and Ngorongoro, I have no words for how incredible they were. Such organised, knowledgable, kind, experienced and beautiful humans. We were so so sad when it was time to leave them. The effort they put into their work to ensure you have the best experience was so obvious. We cannot recommend them enough.

Our last stop was Zanzibar and wow, ending our hectic safari with a relaxing beach club resort was exactly what we needed. Breezes beach club was stunning, the landscapes, the rooms and the staff was incredible.

Thank you times a thousand Safari Frank for the best honeymoon and experience of our lives, we will never forget it xx

13 February 2026
Unprompted review
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Reply from SAFARI FRANK

Dear Tahnee, Thank you so much for this incredibly thoughtful and beautiful review — it truly means the world to us. We are absolutely honoured to have been part of such a special journey, and knowing your honeymoon was everything you dreamed of (and more!) is the greatest compliment we could receive. Thank you again for trusting Safari Frank with your honeymoon and for sharing your experience so generously.
We wish you a lifetime of adventures and happiness together, and we’d love to welcome you back to Africa one day for an anniversary safari.
With heartfelt thanks, The Safari Frank Team.

Rated 5 out of 5 stars

Absolutely unforgettable! SafariFrank exceeded all expectations

I was completely over the moon with the trip SafariFrank put together for me and my niece.
From start to finish, everything was flawlessly planned, seamless, and incredibly thoughtful. The itinerary was perfectly balanced, moving from the awe-inspiring Victoria Falls to the wildlife-rich Chobe River Front and finally to the magic of the Okavango Delta: each location more special than the last.
The accommodations were outstanding, the transfers smooth and stress-free, and the attention to detail truly impressive.
We felt looked after at every single step, allowing us to fully relax and soak up the experience. The game drives, boat safaris, and time in the Delta were unforgettable highlights, and the guides were knowledgeable, professional, and passionate.
SafariFrank clearly understands how to create tailor-made journeys that feel both luxurious and personal. This was a once-in-a-lifetime trip that we will treasure forever, and I wouldn’t hesitate to recommend SafariFrank to anyone looking for an exceptional safari experience.
Thank you for making this such a special adventure for us both

1 March 2026
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Reply from SAFARI FRANK

Dear Anke, thank you so much for your wonderful review! We’re delighted to hear you both had a fantastic time and are so pleased with our service. Should you ever plan another visit to Africa we’d be more than happy to help with your plans. Wishing you all the best! Warm regards from the SAFARI FRANK Team!

Rated 5 out of 5 stars

Great experience from start to finish

Great planning and consulting ahead of the trip. During the safari everything was perfect an our guide David made sure that it was an unforgettable experience.

24 February 2026
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Reply from SAFARI FRANK

Thank you for the lovely review! We look forward to planning the next trip to Africa!

Rated 5 out of 5 stars

The perfect African holiday!

The tour group was perfect. Safari Frank seamlessly planned our holiday in Africa. They picked the most perfect lodges with truly outstanding staff. We could not have been more pleased with the ease, trouble free planning, and perfect execution of our holiday! Thank you for an epic adventure Safari Frank!

1 December 2025
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Reply from SAFARI FRANK

Thank you for the wonderful review, Colby! I’m delighted to hear you had a memorable safari. We’d love to welcome you back to our continent for another adventure. Warmest regards, The SAFARI FRANK Team. :)

Rated 5 out of 5 stars

A truly memorable experience

This was my first ever trip to Africa and Safari Frank was recommended by a relative. I gave Safari Frank a list of some places I would like to visit.

They came back with an itinerary that looked fine to me.

The trip was more than fine, it was very good. Communication and advice prior to departure was comprehensive and helpful. Road and air in country transfers all happened as planned. Each of the five suggested camps and lodges in Zimbabwe and Botswana were very comfortable and scenic, and the staff, guides and dining were all great.

Should I make a return visit I'll be contacting Safari Frank

6 November 2025
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Reply from SAFARI FRANK

Thank you for the wonderful review, Henry! I’m delighted to hear you had a memorable safari. We’d love to welcome you back to our continent for another adventure. Warmest regards, The SAFARI FRANK Team.

Rated 5 out of 5 stars

We had the best Guide we could think of…

We had the best Guide we could think of Gent safe and envelopped in this Great Country!!

20 October 2025
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Reply from SAFARI FRANK

Dear Anja and Michael,
Thank you so much for your kind review! We’re delighted to hear that you had a wonderful time in Tanzania and felt well looked after. It was a pleasure assisting with your journey, and we look forward to helping you plan your next adventure. Wishing you all the very best in the meantime — warm regards from the entire SAFARI FRANK team!

Rated 5 out of 5 stars

Best Trip Ever !!!

We used Safari Frank to coordinate our gorilla trekking in Uganda and safari in Tanzania. It was a fabulous trip, it could not have gone better Our guides were fabulous, accommodations were much nicer than we anticipated (even though we saw pictures in advance you are never quite sure if they will be as nice as the pics), every time someone was escorting us at an airport, picking us up for a transfer, etc it was always punctual. The people at the lodges are so nice, welcoming and extremely helpful. They truly know the meaning of genuine customer service. After leaving one lodge the friend I was traveling with said 'they did everything for you except chew your food'. But the heart of it all was the gorilla trekking and safari. We never would have thought we would get so close to so many animals. A lion walked 1 foot from our truck, a cheetah jumped on the back of our safari vehicle and I was only 2 1/2 feet away (less than a meter and it was so cool), and at one point we were so close we could have touched an elephant (but didn't of course). And the gorilla trekking was over the top in Bwindi National Forest, simply amazing how calm and fascinating they are. Also you can get so close to them, just do exactly what the guide tells you. If you go to Uganda ask for Ismail as your guide, he went above and beyond multiple times. He even stopped to buy us rubber boots for the trekking (so much more sense than bringing boots with us and he negotiated a price of $7 USD....crazy). Our guide in Tanzania, Zablow, was also extremely knowledgeable and helpful. Always communicating with guides from other groups to help find animals.
Note however, when you are looking at prices be sure to add 3% to the cost, we didn't learn about the credit card upcharge until we had agreed on a price and had the itinerary set. That was somewhat irritating.
Whoever you decide to book with ask if they have ever been on the trip, that way they will know first hand the answers to your questions without going by hear say.
I've been on a lot of fabulous trips, but this one is at the top.

12 October 2025
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Reply from SAFARI FRANK

Thank you so much, Karen! What an incredible journey and what a joy to hear it exceeded expectations at every turn. From the heart-pounding wildlife encounters to the thoughtful touches from your guides, it’s clear this was a trip of a lifetime. We’re so grateful you chose SAFARI FRANK and thrilled that every detail from the lodges to the logistics felt seamless and special. Your feedback means the world, and we’ll be sure to pass on your kind words to Ismail and Zablow. We’d be honoured to help craft your next adventure when the time is right! Warmest regards from the SAFARI FRANK team.

Rated 5 out of 5 stars

INCREDIBLE

I had an amazing safari experience thanks to Jess Coelho. She planned an outstanding experience for me. She was a prompt communicator too. I am a solo traveler and all of the accommodations she had planned were well executed, including transportation. Nothing was less than luxury and I had the vacation of a lifetime.

16 September 2025
Unprompted review
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Reply from SAFARI FRANK

Thank you so much, Morgan! It was a joy to help bring your safari adventure to life. We're thrilled to hear it was seamless, luxurious, and everything you hoped for. Your review means the world, and we’d be honoured to assist with your next journey when the time comes! Warmest regards the SAFARI FRANK Team!

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