Karen Kern

Would not recommend.
Purchased the round call where you supply a picture and they put it in the ball with snow and evergreens in background.
It looks so cheap. Picture is too small. Certainly overpriced for what I received.

We used Safari Frank to coordinate our gorilla trekking in Uganda and safari in Tanzania. It was a fabulous trip, it could not have gone better Our guides were fabulous, accommodations were much nicer than we anticipated (even though we saw pictures in advance you are never quite sure if they will be as nice as the pics), every time someone was escorting us at an airport, picking us up for a transfer, etc it was always punctual. The people at the lodges are so nice, welcoming and extremely helpful. They truly know the meaning of genuine customer service. After leaving one lodge the friend I was traveling with said 'they did everything for you except chew your food'. But the heart of it all was the gorilla trekking and safari. We never would have thought we would get so close to so many animals. A lion walked 1 foot from our truck, a cheetah jumped on the back of our safari vehicle and I was only 2 1/2 feet away (less than a meter and it was so cool), and at one point we were so close we could have touched an elephant (but didn't of course). And the gorilla trekking was over the top in Bwindi National Forest, simply amazing how calm and fascinating they are. Also you can get so close to them, just do exactly what the guide tells you. If you go to Uganda ask for Ismail as your guide, he went above and beyond multiple times. He even stopped to buy us rubber boots for the trekking (so much more sense than bringing boots with us and he negotiated a price of $7 USD....crazy). Our guide in Tanzania, Zablow, was also extremely knowledgeable and helpful. Always communicating with guides from other groups to help find animals.
Note however, when you are looking at prices be sure to add 3% to the cost, we didn't learn about the credit card upcharge until we had agreed on a price and had the itinerary set. That was somewhat irritating.
Whoever you decide to book with ask if they have ever been on the trip, that way they will know first hand the answers to your questions without going by hear say.
I've been on a lot of fabulous trips, but this one is at the top.

the representative i spoke with was easy to understand, offered options and was pleasant.
The call was answered in a timely manner.

Never again. I guess I need to look much harder at where the company is located when I order product. Had no idea the custom ornaments I ordered were coming from china. Doesn’t appear they will be making the delivery timeframe from when I ordered them. No communication from them and they won’t be here by the time I leave to go see my kids for Christmas

I'm only giving them 1 star because you can't give a zero. TERRIBLE CUSTOMER SERVICE. Purchased gift for my daughter on Dec 7, estimated delivery date Dec 11. Nothing arrived on Dec 11, and zero communication from Gucci. Called and they said we dont know when it will arrive and we dont know if you will have it by Christmas. Called Gucci corporate and asked for a manager. Was told someone would call me in 72 hours. Pathetic!

I had to initiate an exchange for a top I had purchased and the customer service at Acegolfs was top shelf. They were so prompt and totally accommodating for my request. I will definitely order from them in the future.

Terrible company to deal with.
Covid out of control in New York City and member deals says sorry not my problem, no refund.

Be absolutely sure before buying anything on sale from their outlet stores. No returns even though it says 30 days on the receipt. Customer service …. forget it, non existent.

Always get great service from Gemma by WP.
Products are always as described and arrive very promptly.

My second purchase from Gemma by WP Diamonds and continue to be impressed with the quality of the products and service.

top shelf customer service, love the necklace

there is a feature in the MLS that allows a realtor to click a button to request a showing. Unless you specifically ask for it US Realty does not turn this feature on (it may be an additional charge). The problem is a realtor can click that button to request a showing but you will never see it, therefore you are missing opportunities for buyers to see your home. When I called US Realty about it they said it will not allow the realtor to click on that button, but that isn't true I had a realtor test it and I never received the request.

I also requested an open house to be posted at one time, when no one showed about an hour into the open house I checked the website and the open house was not posted.