Its my second order and again i am disappointed. I ordered Philips toothbrush but when i opened the package the toothbrush box was already opened from the bottom. I bought it new, box should be sealed... See more
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See what reviewers are saying
The monitor we ordered came fast and undamaged with postnord. The monitor itself was good for it's priceю It was AOC Gaming 27G2SAE/BK 27" 1920 x 1080 HDMI DisplayPort 165Hz for 2000 SEK. The order... See more
I gave my order yesterday morning (5DFK0S2N) with their pledge to sent it at the same day. I havent recieved any confirmation nor "sent" notification from them about my order. Not possible to follow... See more
seamless shopping experience, first time using compu-mail. also price was by far better than alternatives. now I have 4TB nvme in my game rig :D
Company details
Written by the company
Compumail ApS fungerar som en underavdeling av DCS ApS, och sedan 1994 har vi fokuserat på att sälja IT till privata och små företag. Värt mål är att vera en av Danmarks bästa webbshoppar med fokus på försäljning och support för privatkunder.
Contact info
Høgemosevænget 1, 8380, Trige, Denmark
- + 45 70 252 250
- salg@compu-mail.se
- compu-mail.se
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Box was already opened
Its my second order and again i am disappointed. I ordered Philips toothbrush but when i opened the package the toothbrush box was already opened from the bottom. I bought it new, box should be sealed, unopened. I dont think anyone will buy a new toothbrush for himself/herself whose box is already opened. So again disappointed by compu mail
2 September 2026
Unprompted review
Reply from Compu-mail
Hej Naumaan
Tack för din feedback.
Vi förstår att det känns tveksamt att ta emot en ny tandborste där förpackningen redan har varit öppnad.
Vi vill gärna undersöka vad som har hänt i just ditt fall. Skicka därför ditt ordernummer till salg@compu-mail.se, så tittar vi närmare på ärendet.
Med vänliga hälsningar
Compu-mail.se
The product is completely broken and…
The product is completely broken and return process is crap.
1 September 2026
Unprompted review
Reply from Compu-mail
Hello Ashwin,
We are very sorry that the product was defective upon arrival.
As you have not provided an order number or case number, unfortunately, we are unable to comment on the specific details of your case.
To allow us to assist you further, please send your order number to support@compu-mail.se, and we will get in to more details with you.
Kind regards,
Compu-mail.se
Package was open
Package was open, when it came some minor damage. Could not register the product an oven, only as a dishwasher. Dit not get any real help from compu mail.It is relatively cheap an heavy. so I think I keep it. But be aware
1 August 2026
Unprompted review
Reply from Compu-mail
Hej Bauke
Vi beklager, at pakken var beskadiget ved levering, og at du har oplevet problemer med registreringen af produktet.
Vi forstår, at dette har været frustrerende, og vi vil gerne hjælpe dig videre. Du er velkommen til at sende dit bestillingsnummer til support@compumail.dk, så vi kan undersøge sagen nærmere.
Med venlig hilsen
Compu-mail.se
I bought a ninja foodiemax from this…
I bought a ninja foodiemax from this company. I realised after first use that it’s too big for me. I contacted them and sent back the machine. They refunded without causing any trouble . Thanks
1 July 2026
Unprompted review
RMA being too difficult
Danish speaking auto-answer even though the company is shipping abroad (to other northern countries). Their Swedish website is not up to date, RMA link is void, have to enter their English page to get access to RMA form.
Always judge a company based on how simple they make it for you as a customer whenever there's an issue with your product. Compumail is in the lower tier for sure, never buying anything from them again.
15 July 2026
Unprompted review
Reply from Compu-mail
Hej Mark
Vi beklagar att du har upplevt problem med vår RMA-process och vår webbplats.
Det fel du beskriver är inte något vi tidigare har fått kännedom om eller kunnat återskapa, och vi kan därför inte känna igen det aktuella förloppet.
Vår nya webbplats är nu lanserad med flera uppdaterade funktioner, inklusive hantering av reklamationsärenden.
Skicka gärna ditt ordernummer samt dokumentation av felet till support@compu-mail.se, så undersöker vi det närmare och hjälper dig vidare.
Med vänliga hälsningar
Compu-mail.se
Delivery delay with horrible customer service
Another disaster experience!
Delivery delay with horrible customer service.
I forgot my last bad experience with compu-mail and placed an order again which also ended with drama and a return.
Do not recommend at all. Just pay a little bit more on other platforms and get a better service.
15 June 2026
Unprompted review
Reply from Compu-mail
Hi Abbas
We do not recognize the situation as described in your review.
In this case, you contacted us regarding the delivery status of your shipment, after which we provided the available tracking information from the carrier. When it became clear that the delivery would be delayed, we informed you accordingly and apologized for the delay.
Unfortunately, delays can occur with the shipping provider, which is outside our direct control. We always base our information on the latest updates from the carrier and communicate these as accurately as possible.
We regret that you experienced the delay, but we cannot find grounds for the level of criticism directed at our customer service in this case.
Kind regards
Compumail
Thanks ,fast delivery and good price
Thanks ,fast delivery and good price
4 May 2026
Unprompted review
I am very disappointed with the service…
I am very disappointed with the service quality. The overall experience was extremely poor, and the support I received did not meet expectations at all. Additionally, there has been no proper follow-up or feedback regarding my complaint, which makes the situation even more frustrating.
I hope the company takes customer feedback more seriously and improves both their service standards and communication process.
4 May 2026
Unprompted review
Reply from Compu-mail
Hello
We sincerely apologize that you have had a poor experience with our service and follow-up.
This is not the level we want our customers to experience, and we understand your frustration.
We would like to look into what happened, but we are unable to locate the order without an order number.
Please send your order number to support@compu-mail.se, and we will follow up on the case.
Kind regards
Compu-mail.se
in time delivered
27 April 2026
Unprompted review
Very good experience
Quick delivery, good price for our TV, and excellent help om the phone when we had questions. Absolutely recommended.
14 April 2026
Unprompted review
The speaker works well but wrong colour.
The speaker works well, but I was sent the wrong colour. Luckily it's just as good for me.
I ordered an "out of stock, waiting for delivery" item and the expected delivery time was pushed back 3 times, until it took 11 days longer.
Overall I'm pleased, and the price was the cheapest around so I was accepting of a few small mess ups.
10 April 2026
Unprompted review
Competitive prices and fast service
Competitive prices and fast service
25 March 2026
Unprompted review
Perfect👍👍👍👍
Nothing to complain about! Love this website and highly recommend it 👍👍👍👍👍
20 March 2026
Unprompted review
Leveransen var snabb och smidig
Leveransen var snabb och smidig. Inget att klaga på alls.
9 February 2026
Unprompted review
Great experience
Great experience. Quick delivery. Ordered samsung buds 3 pro. Genuine product
5 February 2026
Unprompted review
Fast delivery
Ordered a Arctic X1-3D desk mount. It was delivered quickly despite the Xmas rush of packages. Highly recommended.
22 December 2025
Unprompted review
Unclear shipment policy
Their shipment policy is non-transparent. Pricerunner shows free shipping but when you go to checkout there is no free shipping available. When contacted they said they have different pricing on each item. So it seems they use it as a hidden extra cost on their promotional items
18 December 2025
Unprompted review
Reply from Compu-mail
Hi J.
We’re sorry that the shipping information came across as unclear.
Price comparison sites like PriceRunner only show limited details, which is why the full and accurate shipping options and prices are always displayed in our checkout.
Shipping costs depend on the size and weight of each item, meaning conditions can vary between products. Free shipping only applies to orders above approximately 1,500 SEK that are small enough to be sent to a specific pickup point, and does not apply to home delivery.
If you have any questions regarding shipping, you’re welcome to contact us at support@compu-mail.se.
Kind regards
Compu-mail.se
I bought a samsung galaxy here
I bought a samsung galaxy here, unopen box and delivery after some days. GOOD!
4 November 2025
Unprompted review
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