I’m getting fed up with AliExpress. It used to be a great app, but prices have increased by around 40%, and suddenly they’re adding various taxes and fees that can easily increase the total cost by another 10–25%. At this point, it’s often cheaper to wait for sales and buy items from reliable local shops instead.
23 June 2026
Unprompted review
Reply from AliExpress
Dear Customer, Due to the lack of completed request information form, we regret to inform you that we are unable to process your case due to insufficient information. Please accept our deepest apologies for any inconvenience you've faced. If you need further assistance or have any additional questions, please don't hesitate to consult our Help Center at AliExpress. https://helpcenter.aliexpress.com/s/BuyerHelp Thank you for your understanding and cooperation. Best regards, AliExpress Customer Service Team
I purchase from Notino in Slovenia quite often and most of the time, there is no issue. However, I noticed several errors in their system e.g. they had promotion during weekend for free shipments, I wanted to place order on Saturday and saw that shipping fees is still being calculated. I wrote to their costumer service and they replied to me only on Monday saying that promotion is over hence they cannot check it anymore and just brushed me off. No investigation, nothing even if I spent 1000-1500€ per year on website. I know that costumer service in Slovenia is one of worst but each time I am being confirmed it’s even worse than my lowest expectations.
When I flew from Belgrade everything was on point. When I flew from Nis, they took us from plane and organised like immigrants, the lady checked my EU passport like I would be criminal, the flight had 1 hr delays and nobody told us anything. Then it was delayed “only” 30 min. I had to rebook my ride home 2 times and lost 20€ because of that!!
I used to fly with Wizzair frequently about 10 years ago, but stopped due to their confusing luggage policy. Recently, I decided to give them another chance after spotting a €100 flight to Tenerife for 4 days. Out of the blue, Wizzair reduced my trip to just 2 days and gave me the option to continue or request a refund. Naturally, I chose a refund.
They promised it would be processed within 7 days—yet it’s now been 24 days, after countless chats with customer service and even an unanswered email from one of their associates. At this point, I doubt I’ll ever see my money again. Never again with Wizzair.
P.S. I’m genuinely shocked there haven’t been lawsuits against Wizzair. If this were a U.S. company, they’d likely have gone bankrupt for such consistent misconduct.
I used to like PayPal, but lately I’ve noticed their customer service has declined sharply. Instead of supporting customers like me and helping to resolve unauthorized payments, they simply let you open a case, then close it in favor of the seller and leave you to deal with it on your own. Truly terrible service.
I had the same experience as many others—they are scammers. I paid €1 for a reading (out of curiosity), and they withdrew €39! When I showed a screenshot from my Apple account proving that NEBULA is not on my subscription list, they claimed they had sent an email with subscription details. I never received any such email. The reading itself was also useless—very generic and most likely AI-generated. Definitely not worth your money!
17 September 2025
Unprompted review
Reply from Nebula
Hi there,
Thank you for sharing your experience with us!
We’re sorry to hear that you were left with this impression of Nebula.
Our system is designed so that all charges are processed only with the user’s clear consent, and subscription details are always shown before confirmation.
We want to review your case carefully. Please contact us at support-trustpilot@asknebula.com so our team can check all the details and provide you with direct assistance.
I am writting regarding Slovenian branch. I am EU citizen and wanted to open bank account; they asked for bunch of documents which I gave. They asked for tax number and confirmation that I am Slovenian tax resident. I provided them tax forms from last years I paid taxes which also included my tax number. They said that its not sufficient and I need specific paper from financial authority that says I am tax resident and that tax form with tax number is not proof that I am tax resident.
Have you ever heard bigger non sense? But it continues. Just when I thought it cannot get better I asked for investment opps and they said there are none so I asked about pension funds and the bank associate asked me “what it is”? 😂😂
I will leave up to everyone to make their opinion about professionalism in this branch.
I already left one review, but I feel compelled to leave another. I truly cannot believe this bank has not been investigated—or even shut down—given the questionable practices I’ve experienced.
A company withdrew funds from my debit card, claiming it was for a subscription. I provided NLB with screenshots from my Apple account clearly showing that I had no such subscription. Despite this evidence, NLB responded that once money is taken from a debit card, they cannot recover it.
This means your money is not safe with them. NLB will neither investigate unauthorized transactions nor protect you if someone is stealing from your account. Please take this into serious consideration before opening a bank account with NLB.
Wolt-Slovenia - My friend ordered for me a gift. The courier left it on the street and said he tried to call me and sent me sms. I never received any sms.
Long story short; the courier could have easily taken the photo and keep the order. But Wolt refused to return my money. My spend is usually 3k€ /year and they are willing to lose the business for 40-50€ which is not even 2% of my spend. Thats what I call smart business.
I must agree with all comments here; one worst costumer service ever! I contacted them because 3 of my packages were pending delivery and I did not receive any notification. They sent me to pick up at place and when I came there, it was not there. Long story short; costumer service was terribly rude, non helpful and in the end told me no to contact her anymore on her personal email (even if it was working email) and she did not even help me to solve delivery of those 3 packages :D
I purchased perfume and before placing order I asked Sphinx to help me with costume service as I am from EU and taxes here on perfumes are high and it takes forever to clear costumes fees. Sphinx agreed.
Of course, when time came, they vaguely provided some support and I had to do all the work. Not even mentioning their rude emails.
I wrote them and said that I am not interested in perfume anymore and that I will send it back along with samples unopened and I am willing to bear shipping costs as long as they reimburse perfume costs. They agreed.
Now I am left with no money (lost over 100$) and no perfume as Sphinx is rejecting to reimburse my money. I need to again highlight that their costume service is one of rudest I ever encountered! I believe they are all nice to you when all is good and you purchase the product but when there is actual issue they blame costumer and rather not dealing with you at all.
They have very good variations of gourmand perfumes. I was so excited but got disappointed really fast. Amyris charge 30 EUR for shipping even if it is within EU (usually rate is 10-25 eur max, I did benchmark from official GLS website which Amyris claim they use, with big exaggeration it was 24 eur. I asked why they charge 30 eur, the answer was "I ship perfume"). They also provide free shipping only for orders up to 500 EUR! Apologies, but I ordered some niche perfume in the past and I was offered free shipping from 150 eur above.
Needless to say I was so excited to go and order some i Matti perfumes but if shipping cost is 50% of perfume price and the company is selling it next door, plus they do not even explain to you why.. I will have to think about it hard.
they approved suspicious payments on my bank account, told me that they have 60 days to investigate. its been over 60 days without any feedback. when I follow up, they claim they have too many cases and it will take more than 60 days (it can take ever YEARS!!). Their costumer service even blamed ME for having my fund stolen (and I did not authorize them, blocked my card asap when I found out and submitted complaint report physically in the bank and electronically via given email address).
I asked for investigation report update and contact details on a Manager with whom I can connect with my legal representative as I do not believe NLB will refund my money if I do not involve legal. No response from NLB costumer service.
NLB never ask for your feedback on their costumer service (this already says about how much they care about their costumers). I tried to submit feedback or a report about misconduct but surprisingly it does not work.
I have never dealed with such bad company as Tripgift, I do not understand how big organizations can still be collaborating with them!! If I can, I will do all in my power so organization where I work at will never work with Tripgift.
1) there is absolutely no added value in their service, if you have issues with hotel, flight ticket,.. they will tell you to resolve it by yourself
2) prices 20-25% higher comparing to booking.com and etc.
3) they are sending costumers to active warzone!! (I purchased flight tickets to Beirut and they are refusing cancel my ticket and reimburse my money). They said that I should airlines by myself and resolve it or cancel my ticket.
23 October 2023
Reply from TripGift
Dear MLH,
Thank you for taking the time to offer your feedback. We are sorry for your experience with this Airline’s booking policy and disappointed to read your feedback, please note we are not the airline and we do not control their refund policy especially when the airline is still operating the route in question. Once your booking has been generated from our side, the T&Cs transfer to the Airline’s strict booking and refunds policy. We constantly review all feedback to continuously improve our digital self-serve travel gifting product, unique and flexible global travel redemption offering, policies and digital self-serve booking experience.
To confirm, as a gesture of goodwill we have refunded your trip in full given the extraordinary circumstances and you should have received the refund by now. Regarding your comment on pricing, please note prices are always subject to change dependent on real time demand and availability.
We are always working hard to improve pricing with suppliers and improve the user experience, please see some more information on our pricing model: https://faqs.tripgift.com/en/articles/4372342-tripgift-unique-booking-options-and-price-comparison-with-other-travel-companies-and-websites
TripGift does not operate a discounted price comparison or travel concierge website and we hope you will be able to search and book one of the options available on our website, the world's most dynamic and premier choice of over 1.5 million flexible online transactional travel and eLearning products bookable on a digital gift card.
Should you have any further queries, we are contactable via email or chat and one of our team will respond to assist you. Thank you for your comments and we look forward to welcoming you as a customer in the future and to getting your next trip booked.
Astorga - heavy cologne perfume. Its like those designer La vie est belle, coco mademoiselle that gives me headache..too strong. I am returning the bottle.
Silky vanilla- Divain’s collection. This is great vanilla; very mild, sweet (not too sweet), powdery, gourmand. It reminds me some dessert. Its no to too potent or too much in your face but it creates nice bubble scent around you. Its also great for layering. Very versatile perfume.
Overall, i’ve always had good experience with Divain, delivery within 1 business week in EU, no additional taxes and thanks to samples, you dont need to commit to entire perfume. I hope they will keep extending their collection for another more expensive brands
22 July 2023
Reply from DIVAIN .COM
Hello there thanks for your review 💖 Have a wonderful day ✨
Divain did hreat job. The tracking was showing weird info and costumer service immediately helped. Everything according to the description and packed beautifully ♥️♥️i will order again
25 March 2022
Reply from DIVAIN .COM
Hi MLH 😍 thank you for sharing the positive experience !!