Henry Slamaker

Before I even travelled my seat reservation number disappeared on the app. I contacted NE on FB messenger and they told me to re- select my seat. I tried but it said the seating was full. So I spoke to them again on messenger and they said I can amend the ticket to another coach. I tried this but the next coach was either a night one or the next day. I amended it to the next day, changing all my pre made plans, and selected my seat. However they charged me £5 for the amendment. I had already paid for the seat so should not have had to choose another day to travel at all so why should I have to pay extra money?

On the trip itself, I sat down and got myself comfy for a sleep after my 12hr night shift. Then some woman started calling me rude to the driver having not even approached me herself. The driver then told me that the 2 seats (mine and the one next to me) are reserved for an assisted child and her mum. So I was made to move from my reserved seat. By the time the driver had insisted I move everyone had claimed the non reserved window seats so all I had left was one isle seat. I ended up paying for a guarunteed window seat of my choice but made to move to an isle seat next to a smelly old lady. Why is NE double booking seats and then prioritizing couples or parent and child over a single traveler? Why allow people to pay for a reserved seat if the seat is sold to someone else also? Surely if you book a seat then you sit in that seat?! Not with National Express it seems.

I committed to an 18 month rolling contract for unlimited everything. So I am committed and can't simply cancel and change provider. If I could? I would. I barely ever have a 4g or 5g signal. When I do have a signal it is so slow and barely functional. Most things I can't do as it says 'not connected to internet' even though it is connected. It just isn't good enough for function.

joined the new Uxbridge gym with the ultimate package, the app unlocked only the gym entry features and invite a friend. That was it. It didn't unlock the ultimate features such as adding 5 gyms or access to the discounts section. It also did not give me the access to the Fiit app that comes with the Ultimate package. Even the gym group apps workout section offers me to explore upgrading to ultimate to unlock it. I emailed, went in person and spoke to staff at the gym who gave me a phone number. I called and the woman said I was definitely on Ultimate package and she would investigate why things are all locked. She popped me on hold for a bit and then ended the call. I phoned again and was told by a guy that I need to do a live chat on the website from a computer not a phone. I tried but the chat bot gave me options to choose from and none applied. I tried several times but never got to chat with an actual person. I tried filling the contact us form and all the reply I got was that I can make changes online or in the app in the members area. Erm no I really can't! I tried facebook messenger with no real luck. So I was signed up to the higher tier package and receiving less than the lowest tier package. With such poor customer service that I can't get it resolved. My motivation for swapping from pure gym was the Fiit app being included in the ultimate package as I work shifts that don't allow me to book in to the classes. So I had to cancel. Shame as the gym group looked really good in their online advertising.

When I did go to the gym and used the equipment it was good kit and plenty of it as I went at a time where hardly anyone was there. It doesn't have a studio for classes so the matted free weight area becomes the classes space. That is a bit of a negative as you don't always have access to that area.

I have IBS, elhers Danlos, arthritis and other conditions which are known as hidden dissabilities. However I do not claim pip. Sometimes I can't wait for a cubicle toilet. The men's have only one cubicle toilet and 2 urinals. I think it would have been better to have 2 toilets. I always try the normal toilets first but in my second visit I waited for a good while to use the only cubicle provided before deciding I really have to go, like right now, and went to use the disabled toilet. A member of staff challenged me quite forcefully as he was using the sink to wash his hands. He told me the disabled toilet is not to be used and kept clear for disabled people and for staff. Well technically staff should have their own facilities and they should not be the disabled ones if staff are not disabled! Even if he had bothered to ask me, which he didn't, if i have a hidden disability or condition I still wouldn't have felt comfortable saying so in front of other gym users as the workout machines are right outside. People would hear my private, medical stuff. I do understand that some people think all disabilities must be wheelchair users or some other very obvious visual clues, but in reality this is not always the case. I ended up having to leave the gym and go use the chimes toilets. By the time I had gone to the chimes just to use the loo i had cooled down and didn't return to finish my workout. I was made to feel really bad and paniced/stressed about finding a toilet in time before having an embarrassment. You can't simply stop IBS, if it flares up you have no control over it. I should have downed trouser and IBS all over the floor but I am more civilised than staff!

I was looking into getting a commercial level bench and had considered the rep 500. 2.0. Then I stumbled across what looked like the same bench but by extreme Fitness. It was a fraction of the price with only a very few non-important to me differences.

I used the 'ask a question' link on the site to enquire about delivery and recieved a reply very quickly. I then placed an order the morning of 23rd. I recieved the bench the morning of 24th, sent by Palletline. The bench is perfect and exactly as advertised. It is strong and sturdy. Stores upright as expected. I am very impressed with the communication, service, delivery and product quality.

I have been with Brittish gas for both gas and electric for donkeys years. I have always previously been happy with them. I have pre pay smart meters and gt them when the smart meter first came out. The in home display has been adequate up until recently. The whole top half of the monitor suddenly went blank. Not signal loss or data loss just totally not working in any way from the middle of the unit upwards. I called customer service and they told me to unplug it and leave it out for 7 day, then plug it back in. If it still isn't working then contact them for a replacement. We'll I did that and it still wasn't working. The mobile app and Internet account platforms have always claimed my balance as not updated. Displaying 0.00 on both with the not 'not updated' words underneath where it should have the date it was last updated. So I contacted them again for the replacement only to be told that they don't issue replacements as their policy is that they only give each customer a one time in home display. Also that the balance on the app or online account is a flash reading of what my balance is on the date given below it. Ignoring me twice when I said there is no date and it says not updated and has said that for a very long time, like years! I have poor eyesight and cannot see the info on the meters themselves. I explained that but all they did was tell me what my current balances are. When I asked if that means I have to phone them up or live chat every time I need to know what my balances are they simply repeated that according to policy they only supply a one time in home display. That they do not replace them. So my smart meter is not really a smart meter if I have no home display. I have lost all faith in, and opinion of Brittish gas and will look into my options elsewhere because I have vulnerable people in my household.

The Dexcom one+ cheaper than the Libra 2+ per sensor and also per month. It has a 30 min warmup BUT the readings are super low for the first 24 hours and I cannot rely on them. So that is 3 sensors per month and out of that 3 - 4 days of data is unusable and inacurrate. With low alarm going off at night, showing 2.8 when my levels never drop below 6.2, ever! Beyond that fort 24hrs of unusable data the sensor is quite good and useful at showing a trend. However I wouldn't say it shows exactly what my levels have been. More of a general guideline. The Libra was also a guideline only and also didn't always show accurate readings compared to pinning 15 - 30 mins prior to taking the sensor reading. There is a delay with these sensors. All sensors. The Libra also wasn't spot on and when comparing the two sensors accuracy they are abut the same. What isn't the same is the app. Dexcom doesn't allow screen shots which would be a good feature to have. It doesn't allow you to scroll back across the timeliness graph to see what your levels were. Instead you can choose to display set hours like 3 or the 24. The readings are automatic so there is no need to remember to touch phone or reciever to the sensor. I like this feature. The alarm sounds are customisable which is an added bonus. The over ring style patch which comes with the sensor is sticky on the outside as well as the inside. When you use it then it goes black with dirt and lint from clothing. This looks nasty so I stopped using them and bought some. When it comes time to remove the sensor it really hurts compared to the Lebra sensor. The glue is strong but I have never tried to where it without a patch over it. When I remove it my skin is red and looks welted up where the sensor and glue was. This soon fades though. I didn't have that response with the Libra. I like that you can generate reports but the reports are so complicated that I don't bother. You have to be able to interpret a lot of medical data and I can't see half of it is even necessary or relevant to why people are using the sensors. I do prefer the Libra app. The sensor is quite a lot more sensitive to laying on it than the Libra. It is a bit inconvenient that they only last 10 days and that last day is actually only 12 hrs grace period. The Libra 2+ is a 15 day sensor. Despite needing 3 Dexcom sensors for the same length of time that you need only 2 Libra 2+ sensors, Dexcom is about £20.00 - £23.00 cheaper per 30 days based on a Dexcom one+ monthly subscription (with the VAT exemptions applied to both) This may not seem much but in the winter it can be money for the heating! Customer care responded to a query I had when I didn't realise I needed to fill the VAT exemption form in in 'my account' section not at the checkout like with the Libra. So I paid the vat on my first sub. However customer care returned the VAT to my account after I asked if I needed to cancel and re subscribe for the now filled in form to apply to future month's subs. They replied quickly to say that it will be applied automatically and then advised me that they are returning the amount I already pain in VAT. I had not asked for that back and had written it off due to the form being dated the day after purchase, so that was very nice of them to do that. I have control of when each month is processed and can change the date or skip a month if I want or need to. This is a good feature. I am unaware if Libra have a monthly subscription plan, I didn't see one when I was looking into best bang for my buck. Hope this is useful info. I marked down stars for the lack of a full 10th day, inaccuracy of the first 18 - 24hrs and the sensitivity to being laid on which give false lows. Also I have a Samsung so the sensor loses connectivity often and I have to restart my phone. They say they are working on a fix, but so far no fix.

I tend to go to London Hayes branch early in the morning. This is mostly before it is staffed, but I have gone along when staff are there. I have found the staff are very nice. I have had at least one query that I spoke to the manager about and felt listened to. Action was taken which improved the space for everyone.

I am often looking for attachments that are simply not there. I think people steal them which is not the gyms fault. But it is annoying and probably hard to catch the culprits. It would be nice if they could catch and ban those few who ruin it for everyone else.

I signed up to include the yanga water. So I expected it to be as advertised because I pay extra for it. However, no matter which flavour I choose and how strong I select it, most of the time I get plain water because the flavour part hasn't been filled or changed. When it does have flavouring it is very weak on the strongest setting. About a year ago I went to another gym brand and had the yanga water and I was having to choose less flavour strength because it was too strong for me. So that suggests that the gym can set the strength overall. Or rather how much of the flavouring cordial is used. Needless to say I don't feel that I am getting what I pay for in this area.

The gym is always very clean looking, spacious and the music is not too loud or too quiet.

I got a huge discount on a year subscription. So I have used it to look through the various plans to make a better choice with what I want to do. I would like to sayI have then gone ahead and used one of the plans but I haven't. I found it was a little more complicated than I expected it to be. There is all these if this then you do that with some of them. Others ou need to e able to commit to more days than I have available. Others don't fit around my 4 on 4 off days/nights shift pattern. Some I just wasn't feeling so knew I wouldn't stick with it. Only one appealed to me which I then bought that plan outright. That way I will own that one even when the year plan ends. 3 I have intensions of doing in the summer when I will be better able to get along to a gym without getting soaked enroute as I don't drive. I was a little dissapointed to be honest as I had hoped the programmes would be like the youtube videos but in the form of a follow along class. All plans have things in there that I either don't have access to equipment or my fitness ability means I can't do the exercise. Often alternatives are given but for me I couldn't always do the alternative due to limited range of motion or lack of wrist flection. I am also hypre mobile which causes difficulty with some exercises. I found that I had to substitute many exercises which changed the plan and defeated the point of Jeff having created the program with specific goals in mind.

I was lulled in with the free version and features like spin to win. Aka burn to earn. I purchased a full year. About a week later the burn to earn feature dissapeared so there was no more spinning to win prizes. The money offsubscription voucher I had won with the spin to win in the free version didn't even work so I paid had full price too. The workouts are all similar and the stretches are okay but are not as useful to me as I need them to be. When I did a full body stretch it mostly did hips/glutes and back. The only stretch that was for upper body was a one knee kneeling butterfly reach. Granted that would stretch the chest and so on. But I want a full body stretch that does each muscle group in turn. That doesn't seem to exist.
This is worth more stars if it was free and able to access enough classes to make it usable as a free app but I found everything was locked without some form of paid plan. Had there been more free classes that give a better idea of what you are about to pay for I may not have bought into it.

There are many types of classes like yoga and dumbbells workouts which is a positive for the paid version. I do like that there are short classes as well as some longer ones. I have pared two up before and that has worked well. But as they tend to do a cool down at the end of each class, I found it was better not to do those if I planned to go straight into another workout class. Instead I did some rowing or mountain climbers to let the class reach its end naturally while keeping myself warmed up for the second class. You can quite easily build a routine from selecting more than one class and doing them in a logical and safe order. Never stretch and then go into a second workout. I ended up with tennis elbow in both elbows. The physio said it was most likely because I stretched before returning to lifting weights. I don't really use this app anymore despite having 7 months of my paid plan left. So it can't be fantastic or I would be using it more than once in a blue moon.

I bought 2 libre sensors for glucose monitoring. I put the first one on and for the first week it gave me all wrong readings. When I took finger stick readings 10 mins before and then scanned the sensor as per Abbott's instructions my actual readings were so much higher than the sensor reading. In fact when the finger reading was 14.9 the sensor claimed 7.5. The graph showed that my levels never went up as high as 10.0. Ever! So even if I missed the ideal window to scan the sensor, the graph should have at least be accurate at some point but wasn't. At night the low alarms would wake me up but when I looked and tested via finger stick the sensor was claiming I was 3.0 - 3.2 several times through the night but finger sticks for each event showed I was 5.9 - 7.2.

I contacted Abbott to report that the sensor is always low and has not be correct a single time over 1st 6 days of its use. They responded quickly saying because it is a medical device they need me to provide specific info. They wanted photos of finger stick readings with the date and time showing. My device is an nhs one abd is accurate. It matches the one I bought on Amazon. So I know the finger sticks are correct. They also wanted the scan photos of the libre to compare results etc. They wanted batch numbers and numbers from both the rim of the sensor and under the sensor which meant removing the sensor. I didn't read all the info they wanted as I then had a new problem. I hadn't taken photos so I needed to gather what they needed but the sensor then wouldn't scan. It just kept saying unable to scan and try again in 10 minutes. All day it was doing that. So I contacted them again to show them a screen shot photo of this error happening that meant I can't provide the reading comparisons they have request.

The response came the same day from them, so they are quick to respond at least. But all the email said was basically the same as the last one. Stating that it is a medical device and as such they need xyz info and then the list. That wasn't very helpful at all. With that I took the sensor out of my arm and discarded of it, deleted the app and won't use the second one I have as I don't trust it. This could be dangerous for those who pin insulin based on readings. It means that you still have to do regular finger sticks anyway so defeats the purpose of having the sensor. The whole point is so you don't have to finger stick yourself regularly. Clearly this is a false claim.

The goody bags are great value for money. Shame there is such a jump between the £10 bag and the next one that keep the value for money.

The only negative point is the internet hardly works and a lot of places there is no coverage at all. But when it works it works well. I do find I have to try find wifi when out due to no internet. So this does explain why the goody bags are such a lot of data for your money. Whether you you actually have access to the internet in real time is another matter.

I have been without heating for 3 days now. I called Village heating through Hillingdon council repairs line. They said they couldn't get anyone to me that day so made an appt for after the weekend. Monday between 8-1. Well at gone 2pm I called them again and was told the engineer was still coming and would be with me shortly. It is now evening time and still no engineer. So my day off work has been wasted and I won't get another day off until next week. That means no heating all week ahead unless the engineer shows up within the next half an hour. (Their working day hours) never had such poor service. Even phoning them I was on hold for a ridiculous length of time.

I did an online shop. There were cans 3 packs of 24 for £24. One flavour that was in stock at the time of ordering would not allow me to turn on substitutes like I could with the other flavour can. This was the day before delivery. The day of delivery I got an email to say that that exact flavour i couldn't tick go substitute was not available. So when I looked they had charged me for the other 2 packs as if not part of the deal. So I paid more for them. I wouldn't have ordered them outside of the offer and it seems a bit strange how all other flavours that could be ticked to have a replacement were in stock but the only one that wasn't able to be ticked for replacement within the deal was suddenly out of stock over night.

I had a discount for 18 months. Although my service was often interrupted or not what it should be I still got value for the money I was paying. Then the discount ended and the prices went up a month later. I was one month in contract to go but the costs had become too much for me. I contacted them and they made a new bundle deal and didn't charge me for changing contracts before the old one had fully expired.

So far the lower bundle is working fine. I ended up getting a good router of my own and changing the settings of the VM router into modem only mode. This was because it was rubbish as a wifi. Plugged in devices got great speeds and service but anything over wifi was slow or kept dropping out completely. So I got a gaming wifi router after a few months frustration and being told by VM that their tests show I have really fast wifi speed and that the speed is subject to the devide's capability. However, with my own, very good wifi router I now have high speed wifi on the same device's that VM claimed were the reason for such slow wifi and regular complete wifi
service drop out. So my advice is to buy a good wifi router. Turn the VM router into modem only mode and enjoy decent wifi, not just wired connections.

I don't watch the TV or use TV in demand so can't comment on those. My phone line is not the best quality and crackles. I have had to have the copper connection in the small phone line box replaced several times. I do have a damp home and this could be adding to the problem but the hardware is not great if it can't cope with a damp environment.

This is the Uxbridge road, hayes lidl specifically, I can't comment on others as not used them.

There is hardly anything on the shelves in some sections. The tills only have 1 or 2 open even at busy times. The self service tills are a joke. They are too close together so you can't put the basket up on the podium. Also if you do manage it it touches the shopping of the till next to it and stops that one from working properly due to changing the expected weight. The basket also rolls out of the podium on its wheels. So the floor is the only option. Everyone puts the basket on the left instead of the right as that it the way people face to use the till. I do the sane. Has been this way for years. But just lately, since my abdominal surgery this one male worker keeps moving my basket to the right and saying 'no, this side'. I am the only person he is doing it to. Everyone else still there with their baskets on the left of them. So I am being forced to twist to the right side and bend, right where I had my surgery. If I move it to the middle in front of me, so neither the left or right side, he comes along and moves it to the right. Very annoying, but also very selective. Why me while ignoring everyone else with their basket on their left. I ended up bashing heads with the person on the till to my right as a result. It is dangerous to insist that one has their basket on the right when ignoring the others with the baskets to their left. Staff need hazard
perception training or something. If it is insisted for one it needs to be insisted for all so that everyone has their basket in a position that prevents two people bending down and colliding heads. I will be moving the basket back from now on and asking to see the manager if this worker continues to put in hazardous situations or insists I keep hurting myself by bending and twisting to crush my surgery site. Or I might start using the podium and allow the basket to cause issues or roll out to crash on the floor. Not a very pleasant store to visit at all.

I paid £170.00 for green card cscs course. A message came up saying I would get an email shortly. Thought it odd there was no payment reference number or order number. Waited for email. Never came. Looked up the contact us and both emailed them and repeatedly tried to phone them. No response from email and every phone call has been a recorded message saying 'all agents are on the line and you will be called as soon as one becomes available'. No phone call ever came. Having to dispute the payment through my bank.

I bought a Buffet E12FL in March 2021. It didn't play any low notes or above the break. In fact it didn't play any notes that used the right hand at all. I took it to Dawkes to get it looked at and they said it was the link that joins the two halves together. So they sorted that and I arranged for them to extend the pinky keys on the left hand as I have a part of my finger missing and the keys were a little bit of a stretch. I still had the same problem but not as severe. I can sometimes manage to get it to play notes using the right hand. But only sometimes. I then had an issue where the bell suddenly wouldn't fit on. So I took it back and this time they shaved it for free under warranty. It is almost March 2022 and I still can't play it because from the B natural key down don't want to sound. If I take it back then I'm throwing more money at a very expensive but utterly rubbish buy. I should have bought from somewhere else. I have other instruments cheaper than it that I bought elsewhere and they play perfectly.

The app is great and was very useful. That said, I think it is better to get a physical ticket at the station. Although the app and ticket was available without my internet working, the stations that it said I could use an eticket for weren't exactly eticket friendly. It said both stations had eticket availability so I bought the eticket. I printed the tickets up just in case my phone got lost or ran out of battery. I got to the station and there was nowhere to scan the code in print or on phone. I had to wait for a worker to finish assisting others. It took longer than if I had queued for a ticket that goes into the automated machine enter points. My ticket was checked on the train and that was fine. Then I had to wait again to be let through once I had reached the exit station. I had a better experience on the way back to get on the train home as there were less people being assisted before me. But I still missed my train I would have made easily had I got a normal ticket. Exiting the station of my home station was not pleasant. The bloke examined my printed out ticket and refused it because all he saw was the QR code, but even after I unfolded it he still would not accept it even though I had printed the entire ticket and not just the code. He then made me open the app and show him in the app. Meanwhile I could have been all the way down the road by the time I was let through the gate. This would be a great idea if it worked better in real time. Think I will stick to the old ways. It is less hassle.