Sarah

The velux online shop for spare parts is maddening to try to use - they won't let you buy anything until you enter your blind info, but when you do that it just wipes the info and takes you back to the same screen.

The plastic end cap on the blind breaks routinely once every couple of months, it's such a rubbish design, and every time it breaks it's an absolute world of pain trying to buy and fit a replacement. I hate these blinds and this company! Taking the blind off, it fell and hurt my finger and landed on my head, and now i can't even buy the replacement part to fix it with.

Loved this at first and bought two more, my son has the orange one and he loves that it keeps water cold all day even on a really hot day, so he takes it to school everyday. But when I was washing his bottle once I noticed there was black mould on the silicone rings inside the lid and that ha really grossed me out. I take them out and put them in the dishwasher but the mould keeps coming back. Yuk.

Yes it’s expensive. But the horizontal hit and miss panels are absolutely beautiful in our small narrow urban garden and the amount of sunlight coming in through the gaps is more than I expected while still being completely private.

I am completely in love with our new fence and it has transformed the whole garden. It glows in the morning sun and makes all the plants look beautiful. The photos on the website don’t really do it justice. If you can afford it, you won’t regret choosing this style.

The panels are really heavy so we payed a builder to put them in. We used our existing concrete posts as it seemed wasteful to replace them. The posts do look a tiny bit ugly compared to the lovely fence but it works fine. I also ordered extra gravel boards to fill an annoyingly small gap at the end of the run and that worked well. We got the 5 foot panels with one foot premier trellis on top and it’s perfect.

The saucepans from this set are great, work perfectly, the pan and lid handles never get hot, I love being able to see the contents through the glass lids. They stack nicely in my drawer and don’t take up too much space. The only improvement would be a draining edge for the lids with holes.

I don’t really use the stock pot much as I have cast iron pans in a similar shape that I prefer.

The disappointment is the frying pans - I have had the set under a year and the non-stick coating is already peeling off the frying pan that I use most often. I’m not impressed by that and wouldn’t recommend the full set for that reason.

I love this programme. I’m lazy but love to dance and it’s the only workout program I’ve ever stuck to. I’ve got the full subscription and have been doing it for 2 years - mostly figure 8 and the Lloyd workouts - and I’m not bored if it yet! I haven’t lost weight because I still eat too much but my body looks really different and I feel much stronger abs that’s with only doing it 2-3 times a week. I love the Facebook group too - it’s so motivating to see other people struggling and then achieving their goals. It truly does change lives.

I only wish they would dial down their scammy-looking marketing and make the pricing more transparent. Like the “75% off today only” ads which run all the time on Facebook. The marketing tactics make it look dodgy, and it’s actually brilliant. I also wish they would do an adapted 8 week programme for seriously overweight people as I see so many people try it, decide it’s too fast and give up.

Edited to add one more star because the suit did turn up. A day late but in time for the event.

Abysmally, criminally poor customer service. They have no business taking money from people and then refusing to respond to queries or deliver the paid for items.

There are plenty of reputable professional small suit hire companies who also care more about fit. I’m now using one of them instead as the suit we hired from Moss Bros didn’t turn up and it is impossible to get hold of them, turning what should be a fun event into a big stress. AVOID!

I first saw these trousers on a Facebook ad and was interested but sceptical. Ordered a pair, fell in love, lived in them for a couple of years and now have several pairs and rarely wear normal jeans. They are comfy, flattering, hard-wearing, warm, & dry very quickly if they get wet. I’ve never used the waterproofing liquid and just put them all in the normal wash so mine aren’t fully waterproof but definitely water resistant and not at all miserable to wear in heavy rain if they do get wet. Cost per wear they’re an absolute bargain. They all seem to run small in the waist so if you have a belly definitely go up a size.

I ordered a card & chocolates with guaranteed day delivery, was out when the postman came, and had a card through the door saying it wouldn’t fit through the letterbox. I checked after I picked it up from the sorting office & the box was at least an inch too wide to fit through our perfectly normal letterbox. To add insult to injury, all the chocolates were very small sizes and could easily have fit in a much smaller box.

So yes of course I should have ordered it sooner, but there was supposed to be guaranteed next day delivery in a box that fits through the letterbox, but I didn’t get what I paid for until it was too late and I looked like a lazy dufus. The card itself is great, I should have just stuck with that and not added the chocolates.

The food quality is excellent and we've had some meals for two that we really loved. I'm less thrilled by the family meals but still getting them for convenience - we used to split 2 portions between 3 when our son was small, but that doesn't stretch far enough now so we're ordering the family meals, but they are often quite faffy to make with no 10 minute options and not such wonderful flavours. I wish it was easier to switch back and forth to see what the two person options are, but doing that deletes any order you have already chosen which is annoying and replaces it with random things if you go back. Ideally, you would be able to see all the recipes and choose for each one how many portions you want in that delivery. So basically, this is great food but an annoying ordering system if you want to chop and change quantities.

We booked flights from London to South Africa that we couldn't use due to Covid lockdowns. Opodo have delayed and delayed responding to our request for a refund, deliberately stringing the process out instead of refusing, so that the deadline to try to get the money back from them via the bank's chargeback scheme will expire before we can do anything to pursue them through that route. All while claiming to be working as hard as possible to help customers. They are basically chancers and scammers and I will never ever use them again. Do yourself a massive favour and book direct. Find a cheaper holiday instead if necessary, do not buy anything from these scumbags.