Marta Costas

Lee was excellent all round. He was quick, professional and clearly knew what he was doing. He sorted out the sockets in the room efficiently and left everything looking like new afterwards. Really pleased with the quality of the work and how tidy he left everything. Would definitely recommend him and wouldn’t hesitate to use him again.

GIvetastic made what could have been a stressful collection incredibly easy. I was really impressed by how seamless the whole process was, especially given we raised a sizeable amount. The person receiving the collection had no issues at all getting the money, whether as vouchers or paid into their bank account (with a small fee), and it took very little effort on their part. When I did have a couple of questions, the support team replied quickly and were genuinely helpful. A great experience all round. Five stars.

Nemo products stand out for their clever features and thoughtful design, but in my experience they fall short on durability. I bought one of their ultralight tents, and after just over 20 days of total use the metal frame snapped in half. By that point, I had already needed to patch the fabric in several places, and even the storage bag stitching was starting to come undone.

It’s also worth noting that their lifetime warranty is limited to manufacturing defects, which means many real-world issues—like wear and tear or structural failures under normal use—are likely to be excluded.

If you’re only planning occasional, light use, their gear might still be worth considering—assuming you’re comfortable with the price. However, if you camp regularly or need equipment you can rely on in tougher conditions, I’d be cautious about choosing Nemo.

I was expecting a delivery handled by DPD as part of an order placed with IKEA.
The order was confirmed as scheduled for delivery, but the delivery never took place. I was told that the delivery company would contact me on the day to arrange delivery, however no one contacted me and no delivery attempt was made.
Since then, I have been left with no clarity on when the delivery will take place. The lack of communication and reliability has been extremely frustrating.
At this stage the issue has had to be formally escalated because neither the delivery nor any follow-up contact occurred as promised.
Very disappointing experience.

The account manager was lovely but the service is chaotic.

The cars keep breaking down, leading to cancelled classes and significant delays.

They charge £400 for access to a few videos - when there is a lot of high quality content for free on YouTube.

The instructors aren't vetted, leading to some ethically questionable practices.

And the school claims to refund any monies for unused lessons, but they still hold on to over £1,000 I spent which they refuse to return.

Kept the money but never shipped the items. They don't answer to customer service queries either. I foolishly didn't bother checking other reviews before I ordered items, but I now see many others had similar experiences.

Sold faulty product at a premium, then refunded one third of the price paid. unreliable quality and customer service.

They lead the number of reports to the SRA, for a reason. Dodgy to say the least.

Where do I begin.... they rely on extremely aggressive tactics to get customers to sign the contract, then they start ignoring you pretty much from the get-go. My first lawyer was decent but after a while the case was transferred to someone who had less legal awareness than some of my barista friends. She kept forgetting key information about the case, she would not send me essential documents about the case and eventually she just went silent for about a month. She didn't even bother leaving an email address for contacts in her out of office - I had to literally find my way around the company, investigating whether anyone had taken my case (spoiler: no one did!). What should have been an easy to resolve dispute about a property turned into a sour legal battle costing me thousands. The Legal Ombudsman has now taken my case.

Save yourself some money and go to anyone else instead. Literally, anyone. My dog would have done a better job. :-/