WeFix London Reviews 

399
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 356 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, friendly, and professional, providing excellent and efficient service. Many appreciate the high quality of workmanship, the care taken in their homes, and the prompt resolution of issues. People also highlight the exceptional customer service, noting pleasant interactions and feeling valued. However, some customers also noted concerns regarding pricing. Several reviewers felt that prices were too high or expensive, with some reporting charges double initial quotes or significantly more than market rates for parts. A few people also expressed dissatisfaction with cost transparency, noting concerns about the billing for work.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising their efficiency,... See more

Service

Users describe positive interactions with service, frequently highlighting efficiency, professionalism, and... See more

Customer service

Consumers find customer service to be positive, highlighting its efficiency, helpfulness, and great advice.... See more

Price

People report ambiguous experiences with price, with some finding it very expensive and even extortionate.... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent workmanship, service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I have used Wefix London now and both times I have had excellent service. JP changed my water pump in my airing cupboard along with the pipework as I have a gravity fed system... See more

Company replied

Rated 5 out of 5 stars

Superb service. Alex (carpenter) turned a very stressful issue with our front door into a very positive one. We were delighted with the thoughtful job assessment and real care taken to remedy our stic... See more

Company replied

Rated 5 out of 5 stars

Rob G was very knowledgeable and helped solve issues that multiple others that we’ve had over were unable to. Very friendly and went out of his way to research lower cost fix options for an array o... See more

Company replied

Rated 5 out of 5 stars

Installation of AC units at short notice was successful. It was very expensive but it’s only been on for 30 minutes and I’ve already come to the conclusion that it was worth it. Lee the engineer was g... See more

Company replied


Company details

  1. Plumber
  2. Carpenter
  3. Drainage Service
  4. Electrician
  5. Gas Engineer
  6. Roofing Contractor

Written by the company

WeFix London is your trusted partner for comprehensive home and commercial repair services. Specializing in all trades, we offer expert solutions in plumbing, heating, electrical work, carpentry, roofing, and drainage. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Whether you need a leaky toilet fixed, a new heating system installed, or roofing repairs, we handle it all with efficiency and care. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!


Contact info

4.8

Excellent

TrustScore 5 out of 5

399 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(399)

367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Luke was excellent

Very efficient from the booking through to Luke turning up. He was very professional and sorted out the problem with our electrics in a very timely manner

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic plumber (Tracey) came and…

Fantastic plumber (Tracey) came and fixed the issue quickly. No over charging for parts and used what we had. Did great advice too!

22 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Rebekah,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Tracy was very detail-oriented and very…

Tracy was very detail-oriented and very helpful.

22 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Ruitong,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Trevor and Ben have done a great job.

Trevor and Ben are personable, explained everything very well, turned up when they said they would and have done a great job! A no hassle experience. Thank you!

22 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Inge,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great job, great price, nice guy

Alex fitted our internal door closers. He did a great job and is a super nice guy as well. Great price. Can’t recommend highly enough

22 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Johnny,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent service

Excellent service and reasonable prices. It was quick and easy to make the booking and an engineer arrived just a couple of days later. He was extremely knowledgeable and pleasant. I definitely recommend this company.

8 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear SB,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent carpenter

Thank you to Alex P who did a fantastic job today when he came to repair a door which wouldn't fully close. He quickly located the problem and skilfully carried out the repair so that the door is now working correctly.
Very knowledgeable & friendly and was happy to answer any questions and explain what needed to be done.
WeFix is easy to deal with and to contact so an excellent all round service.

21 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Linda,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

People who know what they are doing!

I only called for an appointment yesterday and an electrician was with me this afternoon - I had a call half an hour before to let me know they were on the way.
Chris Jheeta was extremely polite and professional, he found out what the problems were straight away and even suggested an alternative to a very old light fitting I had. He fixed everything including a faulty switch efficiently and quickly.
What a breathe of fresh air this company is! Wonderful service and people who know what they are doing. I wouldn’t use anyone else now - I highly recommend them,

20 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Deborah,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Skilled carpenter

Alex did a fantastic job at reinstalling my kitchen cupboards around the new boiler. I was very happy with his work and will call Wefix in the future for other jobs. Thank you!

20 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Jennifer,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Punctual and efficient

Rob was punctual. He explained exactly what he was doing. He completed the job efficiently and left the work area clean and tidy.

20 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Judith,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Tracey was absolutely great!

20 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Trums,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

What a great experience using this company!

What a great experience using this company. We had a horrible toilet blockage with water coming through our ceiling. Sunday evening they came out and Connor sorted it within an hour. So professional. Couldn’t have asked for a better experience.

19 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Alexander,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Broken bed

Tracy was fantastic and fixed our bed in no time at all. Came really quickly, super friendly, did a fantastic job. Couldn’t recommend more :)

19 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Yiren,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Loo works again!

Turned up on time and hit the job done!

19 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Nicholas,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Tracey was very fast and efficient at…

Tracey was very fast and efficient at fixing my toilet, and came only 2 hours after I called WeFix. Very nice and friendly, explained the issue and fixed it with no problems.

17 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Liliana,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Shower installed

Lovely and friendly and gets the job done.
Tracey was great.

17 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Michelle,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used Wefix London now and both times I have had excellent service. JP changed my water pump in my airing cupboard along with the pipework as I have a gravity fed system and no pressure for the shower. The previous pipework was unsightly in front of the hot water cylinder now with the new pump it is on the left which is more sensible and gives more room.

14 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Susan,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Tracey was fantastic

Tracey was fantastic ! Very friendly and informative and got the job done. Very happy to have a working toilet again.

17 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Alasdair,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Successful AC install at short notice

Installation of AC units at short notice was successful. It was very expensive but it’s only been on for 30 minutes and I’ve already come to the conclusion that it was worth it. Lee the engineer was great, very friendly and helpful. There were certainly multiple challenges such as difficulty obtaining stock, a cancellation, short notice to rebook and wrong items being shipped, but all of those things were outside of Lee’s control. What matters is we got there in the end and I’m happy with the end result. I shall rest easy now knowing that I won’t be waking up in a pool of sweat 😆. The black Fujitsu units look lovely. I only wish I had been around day 1 to state my preferred position on the wall, but that’s a lesson for next time. Overall I’m quite pleased.

16 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Leon,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Very efficient. Great job

Brian was terrific. Knows his stuff on a range of things that needed fixing. Very efficient, great advice. Super tidy and considerate.

16 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear JW,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

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