Easy booking process, Great communication before our visit, message the night before to confirm time of visit(between 9am-13.00). Further message update on the day to confirm when Gary our enginee... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Booking this routine annual service via the website was easy and we were kept informed of the engineer's expected arrival times. Jack was on time and, as always, cheerfully explained the tests and c... See more
Company replied
Hi Eve. Please convey my biggest thanks to Andy and Billy for an excellent job. My expectations, which were high, were fully met. Punctual, knowledgeable, efficient and friendly leaving my kitchen... See more
Company replied
I have lived in Bromley since the mid 80s, firstly buying a 2 bed flat on Bromley Common. A.C. Wilgar were a local small family business in a side road off Bromley Common, so I gave them a call to ser... See more
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Company details
- Gas Installation Service
- Air Conditioning Contractor
- Air Conditioning System Supplier
- Heating Contractor
- Boiler and Heating Service
- Plumber
Written by the company
Why use A.C.Wilgar? It is not just because we are the most awarded plumbing & heating company in the UK, or have some of the most loyal and satisfied customers. We are a company that takes pride in our staff and the integrity and quality of our work. Unlike almost all other heating installers we employ all our engineers in-house as PAYE staff. This means that we have no sub-contract labour, which means no hidden costs to be passed onto our customers. We are also annually audited by two independent quality control bodies. With no financial gain to our engineers to rush your installation and with our stringent quality control checks in place, you are guaranteed the highest quality of service, delivery, installation and after care. We have branches in Orpington and Beckenham and offer a full plumbing, heating and cooling service within the North Kent and South London areas.
Contact info
Unit 1, The Metro Centre, BR5 2BE, Orpington, United Kingdom
- 01689891011
- enquiries@acwilgar.co.uk
- www.acwilgar.co.uk
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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All Round Excellent Service
Turned up on time. Very friendly and made things easy to understand.
7 September 2026
Kept me informed when the engineer…
Kept me informed when the engineer would be with me he Arrived on time was polite and did the job properly I would recommend a c Wilgar anytime I have been using them for about seven years now.
4 September 2026
A C Wilgar - Number One for Service
Booking my boiler service date was speedy and fuss free and even included a personal appointment reminder call on the day before.
The engineer (Reece) arrived on the agreed date - advising in advance of his arrival time - and the whole service was carried out quickly and efficiently, with minimal mess and inconvenience.
3 September 2026
Reply from A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re so pleased to hear you received a friendly and professional service. We really appreciate your feedback and thank you for choosing A.C. Wilgar.
-Eve Dowden
Service Administrator
Reply from A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re pleased to hear you found our engineer personable and efficient. We really appreciate your feedback and thank you for choosing A.C. Wilgar.
-Eve Dowden
Service Administrator
Landlord Service Cover
We are a landlord and have service cover with A.C. Wilgar. Staff are friendly and easy to deal with. Love the communication you receive and then live tracking on the day of engineer on the way. Work always done to a high standard.
4 September 2026
Reply from A.C. Wilgar Heating & Cooling
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you find our team friendly and easy to deal with, and that you value the communication and live engineer tracking we provide. It’s great to know that you’re consistently happy with the standard of our work. We really appreciate your continued trust in A.C. Wilgar and look forward to supporting you and your properties in the future.
-Eve Dowden
Service Administrator
Paul knew what the problem was and…
Paul knew what the problem was and sorted it out hopefully for the long term
3 September 2026
Reply from A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re pleased to hear Paul was able to quickly identify the issue and get everything sorted for you. We really appreciate your feedback and hope the solution keeps everything running smoothly for the long term.
-Eve Dowden
Service Administrator
Reply from A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re pleased to hear you received prompt and courteous service. We really appreciate your feedback and hope to assist you again in the future.
-Eve Dowden
Service Administrator
very friendly guy and very good service
1 September 2026
Reply from A.C. Wilgar Heating & Cooling
Thank you so much for your 5-star review! We’re delighted to hear you found our engineer friendly and were pleased with the service provided. We really appreciate your feedback and look forward to helping you again in the future.
-Eve Dowden
Service Administrator
Courteous and efficient.
2 September 2026
Reply from A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re delighted to hear you found our service courteous and efficient. We really appreciate your feedback and support.
-Eve Dowden
Service Administrator
Reply from A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re so pleased to hear you found our engineer knowledgeable. We really appreciate your feedback and support.
-Eve Dowden
Service Administrator
Prompt and good service as always
Engineer arrived between the time stated and let us know when he was on the way.
Service was carried out quickly and efficiently.
28 August 2026
Reply from A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re really pleased to hear that our engineer arrived within the expected time, kept you updated on their arrival and carried out the service quickly and efficiently. Thank you for choosing A.C. Wilgar!
-Eve Dowden
Service Administrator
Longstanding Customer and Fan
I’ve been with A.C.Wilgar for many years and they have serviced my boiler and done a little plumbing job or two over those years. I highly recommend them, easy to contact, open and helpful when one does ( real humans!, reliable, good comms ….thank you!
19 August 2026
Reply from A.C. Wilgar Heating & Cooling
Thank you so much for your lovely 5-star review and for your continued support over the years. We’re delighted to hear that you’ve always found our team easy to contact, helpful and reliable. We’re especially pleased that our communication and personal service have made a difference — we’ll always do our best to make sure there’s a real person there to help! Thank you again for your recommendation, it really means a lot to the whole A.C. Wilgar team.
-Eve Dowden
Service Administrator
Usual excellent service by very polite…
Usual excellent service by very polite and knowledgeable engineer. A company that gives customers confidence in using them.
25 August 2026
Reply from A.C. Wilgar Heating & Cooling
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you received the usual excellent service from our engineer and found them polite and knowledgeable. It means a great deal to know that you have confidence in A.C. Wilgar, and we truly appreciate your continued support.
-Eve Dowden
Service Administrator
Reply from A.C. Wilgar Heating & Cooling
Thank you so much for the 5-star review!
-Eve Dowden
Service Administrator
Excellent professional prompt service
On time , efficient, professional and very personable engineer who completed task in good time without any problems. Thank you.
27 August 2026
Reply from A.C. Wilgar Heating & Cooling
Thank you for the fantastic 5-star review! We’re delighted to hear that our engineer was punctual, efficient, professional and personable. We really appreciate your kind feedback and are pleased everything was completed smoothly and in good time.
-Eve Dowden
Service Administrator
Easy booking process, clean and tidy
Easy booking process, Great communication before our visit, message the night before to confirm time of visit(between 9am-13.00).
Further message update on the day to confirm when Gary our engineer would arrive.
Gary serviced the boiler, worked tidy and clean and answered any questions we had.
Have used Wilgars for many years,
100% recommend👍
26 August 2026
Reply from A.C. Wilgar Heating & Cooling
Thank you so much for your fantastic 5-star review and for choosing A.C. Wilgar over the years! We’re delighted to hear you found the booking process easy and that our appointment updates kept you well informed. It’s also great to hear Gary provided a tidy, professional service and took the time to answer your questions. We really appreciate your continued loyalty and recommendation!
-Eve Dowden
Service Administrator
usual level of excellence from Arron…
usual level of excellence from Arron and rest of the Wilgar team.
24 August 2026
Reply from A.C. Wilgar Heating & Cooling
Thank you for your fantastic 5-star review! We’re so pleased to hear Arron and the rest of the A.C. Wilgar team delivered the usual high level of service you’ve come to expect from us. We really appreciate your continued support.
-Eve Dowden
Service Administrator
Reply from A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re delighted to hear you found our service prompt, efficient, tidy and polite. We really appreciate your feedback and thank you for choosing A.C. Wilgar.
-Eve Dowden
Service Administrator
Reply from A.C. Wilgar Heating & Cooling
Thank you so much for your 5-star review! We’re delighted to hear you found our engineer polite, friendly and highly skilled. We really appreciate your kind feedback and your support of A.C. Wilgar.
-Eve Dowden
Service Administrator
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