neil

Dear Neil,

Thank you for taking the time to share your experience. We are very sorry to hear about the difficulties with your recent order and the inconvenience this has caused. As a long-standing and valued customer, your satisfaction is extremely important to us, and we regret that our service has not met your expectations.

It’s frustrating to hear about the repeated delivery delays and the lack of clarity in communication. We completely understand the strain this has placed on you, especially with the added cost of having to purchase more food while waiting for your order to arrive.

Please know that we are taking this matter seriously and want to follow up on this as quickly as possible. If you could get in touch with us directly through this review or via our customer service team, we will do everything we can to resolve this for you and address your concerns.

Thank you for your patience and for bringing this to our attention. We truly appreciate your loyalty over the years and are committed to making things right.

Best regards
zooplus team

Thank you for your review. We are sorry to hear that you are not happy with your fragrance. Please rest assured that we source our products from well-established brands and trusted beauty wholesale suppliers, with whom we have worked with for over 20 years. It is possible that there may be a fault with your fragrance, as such issues can occasionally occur.

Hey Neil,

Thanks for your Trustpilot review and for your comments on speedy delivery.

Hope to hear from you soon!

Kind regards,
Mark Hill Hair team
x

Good evening Neil,

I am sorry to hear you are not happy with our customer service on this occasion. This is not what we want to hear!

Please do reach out to our Customer Service team, either via our Live chat service, which can be found on our website or through the link below and they will definitely be able to help you :)

https://www.petsathome.com/shop/en/pets/homeofhelp?cm_mmc=globalfooter-_-TitleLink-_-Help-_-May_20

Best wishes,
Lucy

Thank you for your review, Neil.

It's great to hear you enjoyed your course and experience with us.

Thank you for choosing CST Training. We hope to see you again.

Hello Neil,

Thank you for leaving a review and we are sorry to hear the battery on your Smartbud does not last very long.

On a full charge, it should last around 45-minutes. If this is not the case, under our 90-Day Warranty, we would be happy to get a replacement sent out to you free of charge as you may have a faulty device.

I hope this helps.

Kind regards,
Smartbud Management

Hi Neil

Thanks for taking the time to leave a review with us, we really appreciate your feedback as it helps us to improve in the future. I'm sorry to hear about your in-store experience, especially when we pride ourselves on our service.

In order to protect your details, we've reached out privately. If you'd like to reply to this with your contact details, including your email address we can of course look into this for you.

-Ruth

Good afternoon - if you require assistance, please respond to the notification sent to you - Many thanks

Thank you Neil for your review, we are happy to hear it.

Hi there,

Sorry to read this..

We usually respond within minutes/hours (just like this reply) ..

Do you have an order number and I’ll chase this up for you.

Craig Roberts

Owner
Cooper and Gracie

Hi Neil,
I'm sorry to see you have left us a 1 star review.
Firstly let me start by saying how sorry I am that you have received an item that is damaged. This should not happen but does on rare occasions.
I can see that you have been fully refunded for this today.
Sorry again for the inconvenience caused.
Please contact us at customerservices@pricerighthome.com if we can be of any more help.

Hello Neil,

We're very sorry to hear about your pan. I would suggest contacting our customer service team on 0330 100 1010 and they will work to rectify the issue for you.

Warm Regards,

Camille
ProCook Web Team

Dear Neil,

Thank you for your feedback.

We are disappointed to hear of the difficulties you have experienced, and apologise for any inconvenience this may have caused.

If you require any further assistance, please do not hesitate to contact our helpline on 01614291059.

Kind Regards
Emma