Little Peckers Reviews 

13,151
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about severe delivery delays, missing items from their packages, and orders arriving completely unannounced or damaged. People also pointed out that getting in touch with customer support was nearly impossible due to repeatedly unanswered emails and a complete lack of phone assistance. Though some customers experienced severe problems, a small group of people were satisfied with fast delivery times and packages arriving in perfect condition. These reviewers praised the smooth ordering process and found the items to be of great value when everything finally went according to plan.

What people talk about most

Order

People report disappointment and frustration with their order experiences. Consumers frequently mention... See more

Delivery service

Customers consistently note negative experiences with delivery service, highlighting that parcels often fail... See more

Response time

Consumers express deep frustration with the poor response time and lack of communication. Reviewers... See more

Product

Users describe ambiguous interactions with product, noting that while the items themselves can be of good... See more

Service

Reviewers mention negative feedback about service, highlighting very poor experiences and long delays with... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Long delays in replying to customer service emails. Long wait for parcel to finally be delivered. And then as it came as two parcels with the same delivery sticker and reference DPD would only lea... See more

Rated 1 out of 5 stars

Sunflower seeds finally arrived via Yodel who ignored delivery instructions. Two months later birds are still not interested. These are much larger than previous years and don't flow easily in Nutter... See more

Rated 1 out of 5 stars

I ordered 3 bags of badger and fox biscuits on 27th December. I was unaware at the time of ordering that they were closed, I didnt receive an automated message back. I finally received my order today... See more

Rated 1 out of 5 stars

Do not buy from this company. Delivery is always delayed. Parcels do not turn up. No customer service number. No one answering emails. Non existent customer communications. This happened on m... See more


Company details

  1. Garden Center
  2. Pet Store

Information provided by various external sources

Little Peckers offers a wide range of high quality bird food and supplies. This includes wild bird food, pet bird food and poultry supplies.


Contact info

1.8

Poor

TrustScore 2 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.8

All reviews

(13,151)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company.
Delivery is always delayed.
Parcels do not turn up.
No customer service number.
No one answering emails. Non existent customer communications.
This happened on more than one occasion. I’ll give them no further business.
I suggest buying elsewhere if you would like deliveries to turn up, in full, and within a reasonable time frame.
Terrible supplier.

26 August 2026
Unprompted review
Rated 1 out of 5 stars

Awful service

Awful service, delivery not turned up and customer services not replying to emails. Used to be a great company but sadly no longer. Will not be using again.

16 August 2026
Unprompted review
Rated 1 out of 5 stars

Worst service from a pet supply place…

Worst service from a pet supply place on the internet
Place your order, then wait and wait and wait
Email them and no reply
The last items included 20kg of birdseed
The bag was ripped open in the delivery box, but there's no point contacting them as they won't reply
It's a shame as they used to be a good company

1 June 2026
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. Terrible company to deal with once they have your money. I bought Nutriblend over 3 weeks ago and had 1 confirmation email when I ordered. 2 emails now chasing up and no reply. Ill have to chase my CC company up now for a refund.

DO NOT USE!

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Snail paced delivery and communication

Yet again waited over a week for delivery and still not here. Very slow at answering e-mail inquiries regards delivery and even when they do say expected tomorrow it still doesn't arrive.

Would avoid at all cost as certainly won't be using for a third time.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Customer service none existent

Customer service none existent! No reply to emails. No info on tracking or delivery! Have to wait 15 days so my bank can claim the money back. Never again will i purchase from here. My Chicks needed the crumb and i ordered in plenty of time but still did not arrive after they hatched. I have reordered from somewhere else now. No phone number either. Absolutely not the way to run a business and they should be ashamed of themselves.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible communication and lies

I placed an order asking for it to be sent out ASAP, was told it would be sent as a priority. 4 days later, no sign, emailed 4 times, eventually for a response saying they have forgotten to send request to expedite ASAP. Would receive order next day, did not arrive. Emailed, no reply. Being fobbed off and ignored. Luckily paid word PayPal and they're raising a dispute and given me my money back.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I ordered a 15kg bag of Prestige Parrot Food on Friday 17th April 2026. I received a receipt & order invoice by email within seconds. My order arrived today within the 5 working day timeline , was in undamaged packaging. If I'm being honest, I panicked a bit after reading reviews. However, the service from order to delivery has been perfect.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Ordered on 12 April still showing as processing. Emailed for an update but no response. Luckily I paid by PayPal so raised a dispute with them & have received a full refund.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

No delivery - zero response from customer service

What has happened with this company? Money taken but no delivery received, no response to emails, no contact number on website. I eventually found a number on Google, but automated response requesting a box number to leave a message. They used to be so good. I am not confident my request for a refund will even be opened so I will be requesting a refund via my credit card.
Urgent Update - this company's email address is now rejecting emails saying the domain could not be found.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

No communication from Little Peckers…

No communication from Little Peckers what so ever to explain why my order placed three weeks ago has not been delivered. The most infuriating thing is there is no phone number to ring them for a quick update and emails have gone unanswered until the day of delivery
and then they blame the delivery company.
This is there response;
Afternoon
'Sorry Yodel have had issues with this one, it now says it will be delivered later today.'

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Nothing received, poor customer services

Order placed, confirmation email sent by Little Peckers and money taken. So far, so good. Then nothing. Nothing sent by the company. No responses to my emails asking what has happened to my order. Very, very poor customer services. I'm not convinced I am ever going to receive my order. And now I've read previous reviews, I wish I'd never ordered from this company.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

I have ordered from them before…

I have ordered from them before delivery 🚚 poor
This time I ordered £80 of fish food NO delivery email them several times tried phoning them no answer emailed the delivery people telling me it's being sent tried calling them only to get a instant voicemail saying being delivered .very poor
Not happy

12 April 2026
Unprompted review

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