SHOCKING SERVICE AVOIDDD
I would avoid this garage. Came in for two new front tires, and front wheel alignment. After they finished I begun to drive and the car was pulling to the left. Rang first and was told to bring it back, and was also told their machine was out of calibration. Was advised that the rear needed doing, but offered to do it foc on this occasion which was nice. Begun to drive home and the car was crabbing, and as I was going over drain covers, little bumps in the road the rear of the car was skipping. Couldn't be bothered to turn round again, and face all the traffic in Yeovil especially as being there for two hours as it is, so decided to take it to an alternative garage. They advised AT&S Yeovil had "completely f***ed* my camber and alignments. Showed me on the screen the results, absolutely shocking. Raised a complaint, and they've only refunded me the front alignment, and won't reimburse me for the additional costs because apparently "the caster and camber settings were already out", my vehicle never felt how it did until after they touched it, so is just lies to get out paying, but how can they make this judgment from a machine, that was advised to a customer, of being out of calibration and by the results of their work, was extremely out.
I would go elsewhere for tire replacements and alignment, unless you want them to lie when they know they've done wrong.
7 February 2025
Unprompted review