Peter Coward

Was notified that my delivery was on board for delivery to my home today.
Then mid afternoon I received email from TOLL saying the delivery couldn't be completed because there was no access to my property. That claim is total rubbish, clear access exists from the street to my front door, and authority was given to leave goods at the front door. Just another instance of laziness/couldn't bother attending ? I really wonder why AMAZON persist in using TOLL. I think AMAZON is an honest on line shopping service, but the choice of using TOLL as a delivery service is a bad mistake that is undoubtedly driving away customers due to the shabby TOLL performance.

Trustpilot is a research tool that I have found to be reliable when deciding to order from companies online

The ordering process was easy, and the delivered product was well packed, and arrived in good condition. The freezer works well as one would expect. The delivery process was not without its downside unfortunately. Incorrect delivery dates being sent caused me to rearrange my scheduled activities a number of times, only to lose those days when delivery didn't occur. The tracking app was also useless.

I am writing this review as a supplement to my initial submission regarding Blumeheat. I have increased the star rating to a two in as much that actually got a full refund of my money when I maintained my demands for a tracking number for my order which was never dispatched. The end result being that Blumeheat admitted that the stock had run out, and I was given the option of waiting until stock was replenished or getting a refund. I must confess that I had no intention of getting into a game of delaying/misinformation tactics. I requested that I be refunded my money. I was pleasantly surprised ( astounded actually) when the money was refunded into my account. For that reason only I reassessed my view of the companies level of ethics and have increased the star rating to a score of two. I do not condone the fraudulent advertising regarding the so called super efficient abilities of the subject heater units. I am disappointed that the companies ,manufacturers and advertisers of the product engage in the deceptive behaviour that intentionally preys on people who hold onto belief that a more cost efficient answer exists for heating. That amounts to a deliberate, calculated misleading act. It is a scam and arguably an act of obtaing money from people by deliberate deception.
I do not recommend anyone dealing with Blumeheat or any company that deals in these so called super efficient heaters.
I do say thank you to the act of refunding my money, a very slight sign of contrition, but does not excuse the conduct of the Blumeheat company.

I ordered a 3xpack deal on the so called super efficient wall plug in heaters. I did not accept the advertising claims regarding heating efficiency, but recognised the units usefulness for small room work. Anyway I promptly received notification that my order had passed quality control was packed and out for delivery (all in one day? I thought that was a bit odd). Then I was anticipating the notification of the tracking number which according to Blumeheat would be issued within 24 hours of payment being received..that never happened. Anyway I contacted the customer service address (email) asking for my tracking number. This has initiated a series of emails between myself and customer service, the pattern of which indicates I have landed myself in a scam. My experience has been a mirror of the experiences of others who have submitted ratings. Excuses used included my details were incomplete and I was requested to confirm details that had been given via my initial order and also the PayPal payment. Once those details were fixed (according to Blumeheat customer service ) my goods would be dispatched and I would be given a tracking number. Rather a contradiction to initial info from Blumeheat letting me know that my order had been packed and dispatched ! I am still waiting for my tracking number (no surprise I fear!). This experience of mine is an ongoing event, but the way it is evolving suggests that I will receive a series of messages that are concocted as delaying tactics/blatant lies. Some of the reviews indicate that people have in some instances actually received orders, I am beginning to suspect I will not receive anything except B.S. If I do receive my order I will still be left flabbergasted and disappointed at the shoddy approach Blumeheat have adopted and lack of ethical conduct. I would not recommend anyone ordering from Blumeheat.

Good value for money,prompt attention to supply and delivery.

Good quality products.
Prompt attention to orders
Excellent value for money

Prompt efficient service
Excellent product supplied
Value for money
Will definitely use this company again in the future