AC

Amanda Clifford

United Kingdom

Reviews

Review of BJS Home Delivery


Rated 5 out of 5 stars

Excellent delivery service

Excellent delivery service! Lots of communication regarding my order and when it would be expected. A prompt message with my 3 hour slot the day before and a call 30mins before arrival. Very friendly and polite driver too.

21 August 2026

Reply from BJS Home Delivery

Good evening,

Thank you for your excellent feedback. We're delighted to hear you received a high standard of service and appreciate your recognition of the team's efforts.

Kind regards,
Asmi
BJS Home Delivery

Review of Top Villas


Rated 4 out of 5 stars

Excellent choice of Villas, some room for improvement

Staff (shout out to Jack) are really helpful and efficient and I recommend contacting them with support first rather than booking on the website alone. I do agree with the other feedback on here about the website. More options on the search engine would be hugely benficial like 'detached/terrace/semi' etc. and the abilit to select more preferred options in your villa such as games room, washer/dryer or driveway etc. otherwise you get SO many villas come up.and when you select it to sort prices low-high, it doesn't really work as you scroll down and prices are all over the place. A more accurate search for what you want would cut down so much searching time for the right holiday. Having gone away with Top Villas this year to Florida, one bit of feedback I had was that no info was provided inside the villa on arrival, so no instructions for oven, microwave, washer/dryer, air con etc. I also had no idea where trash should be left and Top Villas didn't know either, so I had to wait to hear from the management company. A Welcome Pack in the villa with this kind of information would be hugely beneficial for people visiting. The villa was also advertised as having a pool/restaurant/gym/bar etc on site, however we found this wasn't actually in the area where our villa was located and was somewhere on another part of the same resort, a drive away. When I asked how we gain access, as everywhere has security gates, Top Villas didn't know and had to get the local mgt company to respond with instructions. These weren't very clear and it seemed we had to go through quite a process to actually access these amenities during our holiday, so never made use of them.

7 August 2026
Unprompted review

Reply from Top Villas

Hi Amanda,

Thank you so much for taking the time to share such detailed feedback, and for your kind words about Jack! We’re so pleased to hear that he was helpful and efficient throughout your experience.

We really appreciate your suggestions regarding our website search functionality. We completely understand how having more filters and accurate sorting options would make it much easier to find the perfect villa, and we’ll be sure to share your feedback with our team as we continue to improve the booking experience.

We’re also sorry that you didn’t have clearer information waiting for you at the villa. We understand that this would certainly make settling in much easier. We also appreciate your comments regarding the resort facilities and access instructions, and we’re sorry these weren’t clearer during your stay.

Your feedback is incredibly valuable and helps us identify where we can improve, both online and once guests arrive at their villa. Thank you again for choosing Top Villas, and we hope to welcome you back to Florida in the future!

Kind regards,

Katie
Top Villas

Review of Homebase


Rated 1 out of 5 stars

NON EXISTENT CUSTOMER SERVICE! PROPERTY AND PRODUCT DAMAGED ON ARRIVAL

Ordered a shed, delivered 5th May by a rude delivery driver who ignored my instructions to leave the panels against the side of the house.He had blocked the road (which wasn't necessary) and someone was waiting to get through, so he got really stressed and started stacking the panels against my low brick wall at the front of my house.As he propped the final panel up against it, the entire wall collapsed onto my driveway!He didn't even apologise, took the paperwork and got in the van, I thought, to move it and then come back to move the panels that had collapsed onto the broken wall, but he drove off! The weight of the panels on the broken wall caused the bricks to burst through the panel and break it. I took photos and sent a complaint to Homebase via their useless customer services 'form'. They eventually responded 8th May to say it had been passed to the correct team to deal with it. I have heard nothing since (30th today). In the last week I have logged two further complaints on their website to say the issue remains unresolved and I have a destroyed front wall that I've been quoted £1000 to repair, and a shed I paid £1300 for that is damaged! Homebase still haven't responded! Absolutely appauling customer service! next step is small claims court as I'm clearly going to get nowhere with their customer service!

5 May 2026
Unprompted review

Reply from Homebase

Thank you for taking the time to speak with us directly.

We’re glad we were able to get this resolved for you and reach a positive outcome. We appreciate the feedback provided and the opportunity to put things right.

Thank you again for your patience throughout.

Review of Vue


Rated 5 out of 5 stars

Nose strips are amazing and really do work!

Nose strips are amazing and really do work! I have struggled with pores on my nose for SO many years, tried so many different nasal strips and none really did much until I found these by Vue! I've been using them twice a week for a month and difference is unreal! even after one use I noticed the difference and you can really see on the strip the amount that's been extracted overnight. I have now subscribed to a regular monthly delivery of these strips they are so good. Quick delivery and great communication. Lots of advice provided on how to get the best from their products too. 5 Star!

6 February 2026
Unprompted review

Reply from Vue

Hi Amanda,

We’re thrilled that you’re seeing such a real difference and that the strips have finally given you the results you were hoping for after so many years.

It means a lot that you’ve subscribed and made them part of your routine, thank you for your trust and support!

Olivia
Vue Swiss Team

Review of Panel Hub


Rated 5 out of 5 stars

Very impressed with this friendly…

Very impressed with this friendly company! Ordered walnut panels and they were the best priced by far online. Easy ordering process and I chose the faster delivey service and receive my panels within 5 days. Delivery did arrive very late in the day but the driver rang me with plenty of notice and kept us informed. Unfortunately 3 of the 4 panels were slightly damaged when we unpacked them the next day. I emailed photos to the customer services team and a lovely lady named Emily responded so quickly with a couple of choices I had to resolve. We agreed on a resolution and this was sorted within hours! Every member of staff I dealt with was super friendly and helpful! A refreshing change to deal with a company like this and would definitely use again!

20 August 2025
Unprompted review

Reply from Panel Hub

Hi Amanda✨

Thank you so much for your detailed feedback! We’re thrilled to hear that you found the ordering process smooth and that our team, especially Emily, was able to resolve the panel issue quickly ⚡.

We always aim to provide friendly, helpful service and it’s wonderful to know this made your experience a positive one . We look forward to assisting you with any future projects .

Kind regards,
Panel Hub UK Team 🖤

Review of Morr & Co LLP


Rated 5 out of 5 stars

Outstanding conveyancing service from…

Outstanding conveyancing service from Karim!

Karim is nothing short of amazing! Efficient, friendly and the best solicitor we could have hoped for to support in the sale and purchase of our homes. I cannot fault him and would highly recommend to anyone looking for a solicitor. Thank you Karim :)

17 December 2024
Unprompted review

Review of AndaSeat


Rated 1 out of 5 stars

NON EXISTENT CUSTOMER SERVICE & THEY DO NOT HONOUR THEIR WARRANTY SO IT'S WORTHLESS! THEY JUST IGNORE YOU INSTEAD

Do not buy from this company! like many others reviews have said, the chairs are poor quality for the large price you pay. this is the second Andaseat chair we've had break at the reclining mechanism in 18months.I cannot return to retailer I purchased it from as apparently model must be repaired. however the retailer doesn't seem to have the ability to book it in for repair, so they tell you to contact Andaseat directly. I emailed them and was asked to send video of the damaged chair and proof of purchase, which I did immediately. I've been ignored ever since, despite sending chasing emails every day! and it would seem I'm not alone here. Underhand business practices. Shameful! I now have a £220 gaming chair that's only 4 months old that's fit for the bin and this company, who claim their amazing chairs have a 24 month warranty, won't help! So offer your customers a long warranty but then ignore them when they want to claim against it!! i will be making a formal complaint to the distributer I purchased it through in the UK and tell them they shouldn't be selling these items when the company that produce them are so underhand!

31 December 2024
Unprompted review

Reply from AndaSeat

Dear Customer,

We apologize that many emails and tickets have been left out due to the departure of the head of our UK team. We deeply apologize for the inconvenience you've experienced with our product. Your feedback is important to us, and we have reached out to you and tried our best to get your issue properly resolved.

If you have any more questions, please don't hesitate to reach back out and we will do all we can to help. Thanks.

Review of DPD UK

Review of Post Office Travel Money Card


Rated 4 out of 5 stars

Great card however

Great card however, it should be made clearer that certain places can decline this card when abroad. We took it to France and stopped at an unmanned petrol station to fill up with fuel and the card was declined despite plenty of funds on the card. When I looked it up it seems some locations, such as unmanned petrol stations, won’t take this card? Thankfully we had a uk bank card on us we could use but will get stung heavily on fees for the transaction. Glad we had a second card we could use or we would have been stuck! Many petrol stations in France are unmanned.

8 August 2024
Unprompted review

Reply from Post Office Travel Money Card

Thank you for your great review and feedback, I apologise that this information was not made clear enough for yourself. Just for the future this information is included under section 4 of the Terms and Conditions where it says "Using your Card" where using the card at Self-service petrol stations may be declined. Thanks Rio.

Review of Wilko


Rated 1 out of 5 stars

Appalling customer service

Appalling customer service!

Tried to return an unopened unused furniture item in a box. Contacted customer services via the form on the website to initiate a return and provided full details. Receive email back asking me for same information and then literally ended up sending 10 emails and several WhatsApp messages to get someone to book my collection in! Every email was just another standard apology saying they had forwarded my request to the relevant dept but nobody would actually book it in! Ridiculous! Only when I threatened to get my bank involved that someone actually booked my collection in finally but it took 2 weeks of emailing and sending WhatsApp messages every single day to make something that should be so straight forward and standard procedure, happen! Not impressed.

8 May 2024

Review of Superdry

Review of Chilly's


Rated 5 out of 5 stars

Always the best service & products

Always the best service & products! Ordering is simple, regular emails received on order progress and quick delivery! Products are second to none! Designs are really different and stand out, quality of product is excellent and you just won't find a bottle that keeps things as cold, for as long, as these bottles do! LOVE them!

18 June 2020
Unprompted review

Review of Superdry


Rated 5 out of 5 stars

Excellent Service Always!

My order was despatched by Superdry literally an hour after my purchase and had arrived to my local Collect Plus store by the next day, even though I chose standard delivery! Excellent service and great products as always. Can't really go wrong with Superdry!

27 February 2017
Unprompted review

Review of Snorestore


Rated 5 out of 5 stars

Excellent company!

I buy regularly from this company, have done for several years now and the service is always excellent! Ordering is simple and quick. Products always arrive promptly and often earlier than predicted on the website. Products are of excellent quality and I've never had to shop anywhere else for this type of product. I wish all companies I bought from online offered the same level of service!

15 January 2015
Unprompted review

Review of 247 Blinds


Rated 5 out of 5 stars

Superb quality venetian blind delivered in record time!

I have no hesitation in recommending this company. They have made me 6 roman blinds in the past which are excellent so reasonably priced. I've just purchased a made to measure wooden venetian for an excellent price. The quality is superb and delivery super quick considering it was made to measure!

9 June 2014
Unprompted review