Excellent choice of Villas, some room for improvement
Staff (shout out to Jack) are really helpful and efficient and I recommend contacting them with support first rather than booking on the website alone. I do agree with the other feedback on here about the website. More options on the search engine would be hugely benficial like 'detached/terrace/semi' etc. and the abilit to select more preferred options in your villa such as games room, washer/dryer or driveway etc. otherwise you get SO many villas come up.and when you select it to sort prices low-high, it doesn't really work as you scroll down and prices are all over the place. A more accurate search for what you want would cut down so much searching time for the right holiday. Having gone away with Top Villas this year to Florida, one bit of feedback I had was that no info was provided inside the villa on arrival, so no instructions for oven, microwave, washer/dryer, air con etc. I also had no idea where trash should be left and Top Villas didn't know either, so I had to wait to hear from the management company. A Welcome Pack in the villa with this kind of information would be hugely beneficial for people visiting. The villa was also advertised as having a pool/restaurant/gym/bar etc on site, however we found this wasn't actually in the area where our villa was located and was somewhere on another part of the same resort, a drive away. When I asked how we gain access, as everywhere has security gates, Top Villas didn't know and had to get the local mgt company to respond with instructions. These weren't very clear and it seemed we had to go through quite a process to actually access these amenities during our holiday, so never made use of them.
7 August 2026
Unprompted review