Panel Hub Reviews 

1,426
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,276 reviews, reviewers overwhelmingly had a great experience with this company. Regular customers frequently praise the exceptionally fast delivery times and the remarkably helpful communication provided throughout the entire ordering journey. Local buyers are especially pleased with the impressive product quality, noting that the panels look fantastic and are remarkably simple to set up. Some reviewers were not happy with unexpected shipping delays experienced when waiting for product samples to arrive in the mail. Some people were also dissatisfied with occasional serious issues regarding damaged goods or unexpected color mismatches between what was originally ordered and finally received.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and helpful drivers.... See more

Product

Users describe positive interactions with product, highlighting excellent quality and ease of installation.... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the panels are extremely well made,... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items online... See more

Service

Reviewers highlight positive aspects of service, praising the quick processing times, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pre ordered panels and was called next day to verify that I knew they would be a little longer ger to deliver due to this. Incredible customer service the woman on the phone e was very nice. Panels we... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish! After previously having a bad experience elsewhere I decided to give panel hub a go. First time ever that I received a phone call to confirm order, they upda... See more

Company replied

Rated 5 out of 5 stars

When we ordered the panels for our living room with the price being so reasonable we were a little sceptical about the quality compared to others but we were pleasantly surprised when they arrive at w... See more

Company replied

Rated 5 out of 5 stars

Pre order support was very good and very helpful. Products arrived 2 days ahead of schedule and it has transformed our rear patio area. I would definitely recommend Panel Hub and will certainly use t... See more

Company replied


Company details

Written by the company

Panel Hub UK transforms homes and commercial spaces with high-quality acoustic wall panels, flooring, and accessories. With over a decade of experience in the UK interiors industry, we combine expert craftsmanship, modern design, and durable materials to deliver products that are both practical and beautiful. Our collection includes acoustic panels, MDF panels, PVC wall panels, outdoor slatted panels, and LED lighting kits - perfect for creating feature walls, reducing noise, or updating wet and outdoor areas. Designed for effortless installation and long-lasting performance, our panels make it easy to bring your vision to life. We combine premium design with competitive pricing, making stylish finishes accessible to every home and business. With fast nationwide delivery, clear communication, and support from our dedicated UK team, your project is simple from start to finish. Trusted across the UK, Panel Hub UK helps you create spaces that inspire and impress - every panel, every time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(1,426)

1,199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Acoustic wall panels

Great value for money acoustics wall panels and came well packaged in boxes of two. The only negative was when cutting out for a wall socket the timber gets displaced and needed to be refined. Otherwise for the money they are excellent value.

22 August 2026
Rated 5 out of 5 stars

Panels arrived on time

Panels arrived on time. Very good quality and easy to cut to size. Used the sample pack for £9.99 too to choose the best shade. Will definitely be ordering again.

21 August 2026
Rated 5 out of 5 stars

Great product

Great product, easy to install. The Panel Hib team answered emails and questions promptly and the delivery was quick and hassle free. All in all a 5 star service

19 August 2026
Panel Hub logo

Reply from Panel Hub

Hello Amelia

Thank you for choosing Panel Hub and for taking the time to share your experience.

We are super happy that you have had a great experience from start to finish.

We look forward to welcoming you back soon.

Best regards,
The Panel Hub Team.

Rated 2 out of 5 stars

A few issues

I ordered warm whitenlights and got bright white. 2 were only partially lighting and the remote connector to the driver was missing. Apart fronm that they were fine.

18 August 2026
Panel Hub logo

Reply from Panel Hub

Hi Scott,

Thank you for taking the time to leave your feedback.

Please accept our sincere apologies that you received the incorrect colour lights. I can see that our team have been liaising with you via email and that a return has now been arranged.

If you require any further assistance with this matter, please do not hesitate to contact our office by phone or email. We will be more than happy to assist you.

Once again, we apologise for the inconvenience caused and appreciate your understanding.

Kind regards,
Panel Hub UK

Rated 5 out of 5 stars

Good quality product,delivered on time…

Good quality product,delivered on time and helpful staff via telephone.

18 August 2026
Panel Hub logo

Reply from Panel Hub

Hi Paul

Thank you for choosing Panel Hub and for taking the time to share your experience.

We are super happy that you have had a great experience from start to finish.

We look forward to welcoming you back soon.

Best regards,
Panel Hub UK

Rated 1 out of 5 stars

Paid for express delivery and paid…

Paid for express delivery and paid extra only to be let down

18 August 2026
Panel Hub logo

Reply from Panel Hub

Hi John,

Please accept our sincerest apologies for the issues you have experienced.

As we did not meet the express delivery service you paid for, I have processed a refund of £35 for the express delivery charge. We will also contact you directly to discuss this matter further and ensure it is addressed appropriately.

We genuinely appreciate you taking the time to provide your feedback. Please be assured that your comments have been taken seriously, and we will review this internally to help prevent a similar situation from occurring again in the future.

Once again, we sincerely apologise for the inconvenience caused and thank you for your patience and understanding.

Kind regards,
Panel Hub UK

Rated 5 out of 5 stars

Well package

Well package, no damage

18 August 2026
Panel Hub logo

Reply from Panel Hub

Hi Stephen

Thanks for sharing your experience.

We hope that you are happy with your order.

Thanks for choosing Panel Hub.

Regards
The Panel Hub Team 🖤

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