Rachel Harding

Hi Rachel, I’m really sorry to hear you have not had the best experience with us. We would really like to put things right for you. We’ve emailed you for some more details so we can contact you to discuss this matter further. We look forward to speaking to you soon.

Dear Rachel,

Thank you for your detailed review! We’re pleased to hear you’re happy with the product and are seeing positive changes. We really appreciate your feedback regarding the size of the Magnesium Complex as well, and we’ll be sure to pass this on to the relevant team.

Kind Regards
Nutrition Geeks

Thank you for sharing your thoughts on this, we have passed this on for further discussion internally.

Omaze does offer multiple subscriptions for different prices, and we have brought back a £10 per month subscription. We also include a £250,000 cash prize with our grand house prize draw, which can be doubled to £500,000 with a prize booster.

While we do offer customers temporary discounts if they stay with us rather than cancel, to decrease ticket prices by such a margin permanently could effect our effectiveness to raise funds for our charity partners to make a difference in the community; we have raised over £150,000,000 for our charity partners and are very proud to have done so.

If you would like further information or have any suggestions about how we can improve our services, we would love to hear more and can be reached at team@omaze.co.uk

Hi Rachel,

Thank you for taking the time to share your experience with us.

We’re sorry to hear that you didn’t notice the results you were hoping for after giving the product three months. We completely understand how disappointing that can feel, and individual experiences can vary from person to person.

We really appreciate that you gave the product a fair try and shared your honest feedback. Our customer service team has sent you an email to assist you further, so please check your inbox and feel free to reply directly if there’s anything else you’d like us to look into.

Warm regards,
Team Greenleaf Blends

Hi Rachel,

We’re so happy to hear you’re enjoying our products and that you’ve found the vanilla flavour so versatile!

It’s fantastic to know you’ve had such a positive experience and that our products are helping you feel satisfied throughout the day.

Thanks for choosing Protein Works
Louis

Hi there, We are sorry that you have had a negative experience when shopping with us. We had requested more information about your order details so we could investigate further but did not get a response. Please contact us directly if you still require help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount
Wayfair UK

Hi Rachel,


We take your concerns extremely seriously and regret the distress this situation has caused. Unauthorised access to private property is unacceptable, and we understand the gravity of your complaint. Your feedback has been noted and escalated internally.

Thank You,  
Team Yodel.

Hi Rachel,

We’re deeply sorry for the repeated delivery issues and the unacceptable behaviour you’ve experienced. Leaving signed-for items in a public area is a serious breach of protocol, and verbal abuse from any driver is completely unacceptable. We understand the impact this has had on your trust, your purchases, and your relationship with the retailer.

Thank You,  
Team Yodel.

Dear Rachel, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR47939. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Hi Rachel,

We’re deeply sorry to hear your parcels were left in an unsecured public area and have now been stolen. This falls far short of the service you should expect, especially given the value of the items and the lack of proper delivery or signature. We sincerely apologise for the distress and inconvenience caused.

Thank you, Team Yodel.

Hi Rachel,

We're very sorry to hear your parcels continue to be left in an unsafe and clearly marked inappropriate location. We understand how unacceptable and frustrating this is, especially when clear delivery instructions are being ignored. Please accept our sincere apologies for the repeated inconvenience and distress caused.


Thank you, Yodel Team.

Hi Rachel,
We're really sorry to hear your parcel was left in such an unsuitable location—dumped at the rear of the property in a car park is clearly not acceptable, and certainly not how deliveries should be handled. We fully understand why you’ve raised a formal complaint, and we take incidents like this seriously. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number so we can investigate and ensure your concerns are properly addressed.Thank you,Team Yodel.