M J Mitchell

Delivery quick and easy to collect at my convr

Absolutely first class delivery in 24 hours
Excellent non slip shower base in a non standard size which fitted our space perfectly
Very helpful staff on phone
Thank you

Free and very fast delivery and returns are very simple and straightforward

Advertised for a plumber to replace a kitchen sink and got 3 very quick reponses. I chose my plumber as he answered all my technical questions on the phone and was also very polite
Got a very good job done next day in what turned out to be difficult circumstances. (New sink was much bigger and existing pipework was a nightmare) very pleased and will use him again

I Asked for information on a tile I had seen in a branch a while ago and I got a very quick and informative response from Matthew who told me although tile now not available there are some tiles at the Brixton branch so I am hopeful I can buy them all

Wanted a reliable plumber to replace a sink which was more complicated than we thought. Several people rang up and i selected the one who answered my questions knowledgeably. The work was done patiently and carefully so very pleased

This is the fourth Tempur mattress we have had since about 1993 and this one is the very best. We chose the firm Smartcool 25cm and having the best nights sleep

Bought a book on Ancestry but unfortunately it was an American book so of no use to me wanting help sourcing UK relatives
I had to pay postage to return but did get a refund no problem

I bought a set of Robert Welch cutlery over 6 years ago and it still looks new
We wash it in dishwasher every day and it is still as shiny as the day we bought it
We therefore decided we wants some butter knives in same pattern and they came very quickly. Lovely design and very comfortable to use

Lost a lovely clematis, I had bought from a garden festival, over the wet winter and struggled to find replacement but then found one here at a good price
It was well packed but didn’t look too exciting but after a few days in greenhouse it started shooting up and has grown by a third already and looks very healthy. I will be moving it to a permanent position outside soon and I think it will be a better more vigorous plant

Kept informed and parcel delivered on time

Pavers is one of the few shops that sell modern wide fit shoes and sandals
It’s rare to find pretty summer shoes that are comfortable

We ordered an electric blanket from HSD late last year, received it promptly and it worked perfectly until last month when it stopped working on one side
I emailed the problem to HSD and been bowled over at their amazing customer service and we quickly got problem identified so got a replacement blanket
10/10 to Julie and her team

Got email informing of delivery time slot and it arrived exactly as stated by a polite man who asked for a photo for proof of delivery. Excellent service

Ordered two pairs of Paver brand shoes as unsure of the sizing
Kept the smaller pair and am very happy as super comfortable
Sent larger pair back easily and waiting for refund

The John Lewis staff are always ready to help with your purchases. They are always polite and chatty and will go the extra mile

We had an electric shower for years and it suddenly stopped working. Needed a replacement in a hurry but didn’t want a white plastic casing. This shower looks brilliant with a glass front, the heat is constant and it is quite powerful. It doesn’t go cold if the loo is flushed either.
We love this shower, it was easy to fit and looks great in our bathroom

Needed to return a chair to retailer and received emails from Furdeco informing me of delivery date and a guide to pickup time. On morning of collection got a telephone call to give me an hour window for collection. They turned up on time and collection was straightforward no problem at all

Selected Cormar Woodland Heather deluxe carpet and found it cheapest here and readily available. Ordered at weekend and delivered Wednesday. Far better than waiting 3 weeks from some suppliers. Saved about £10 per metre and carpet is beautiful quality on stairs. Dove grey is a lovely shade of grey too.