Saidah Jules

All was great. Delivery, service, product. Can recommend.

One of the worst! Had twice same experience from online shopping. Seems their couriers saving time for themselves instead of delivering parcels. Nobody comes (I’m at home!) but I get notification where to pick up parcel and it’s far! Insane! Worst service ever, trackings don’t work, nobody to talk to. Never use this service!

One of the worst! Never use! Bought items online and was no choice for this post. I was at home, waiting for parcel. Nobody called at the door but left a note where to pick up and picking up is very far from me and I don’t have a car! This happened twice. They never deliver at home, don’t call at door but leave note. Shady service, seems like their couriers saving time for themselves rather than delivering to customers!

Wouldn’t recommend this network. I bought tickets for a sightseeing spot — they told me it was open, but just 30 minutes later it closed. They refunded the ticket price, but still deducted €1.20 for the “blue ticket service.” So in the end, I paid for their mistake. Very disappointing experience.

I’ve traveled all over the world, and Düsseldorf Airport consistently ranks among the worst. I come here frequently and the experience is always the same: painfully slow due to a lack of staff.
• Baggage claim: expect to wait at least an hour for your luggage, whether arriving from Europe or internationally.
• Check-in: almost entirely electronic kiosks, with barely any staff available to help.
• Duty free: overpriced and not worth it.
• Passport control: usually one officer handling hundreds of passengers — the queues are endless.

It honestly feels like Germany can’t be bothered to staff its airports properly. Every visit here is frustrating, and unfortunately nothing ever seems to improve.

I’ve traveled all over the world, and Düsseldorf Airport consistently ranks among the worst. I come here frequently and the experience is always the same: painfully slow due to a lack of staff.
• Baggage claim: expect to wait at least an hour for your luggage, whether arriving from Europe or internationally.
• Check-in: almost entirely electronic kiosks, with barely any staff available to help.
• Duty free: overpriced and not worth it.
• Passport control: usually one officer handling hundreds of passengers — the queues are endless.

It honestly feels like Germany can’t be bothered to staff its airports properly. Every visit here is frustrating, and unfortunately nothing ever seems to improve.

Worst service ever. Don’t want to get into details. Just avoid. Horrible

The worst company in Germany and customer service too to say the least. Avoid!!! In short : hidden fees, delays, system error, loosing parcels, customer service doesn’t do anything helpful. Only stress and worst service I experienced.

Horrible! Avoid! They charged me 18 euros extra (apart of taxes that I knew and paid) for their service and fee for “great service” to pay tax before and than collecting! Insane! Also they delayed delivery and tracking was wrong. Avoid.

Worst service ever! Bought things from abroad and selected FedEx as courier. Apart of paying taxes and customs duties (which I knew about) and delivery charges, FedEx charged me 18 euros for their service to pay my tax before. Insane! Worst in Germany. Customer service is a waste of time to say the least.

Worst shipping company in Germany. In terms of everything. Avoid!

The products are generally good—I like SKIMS and continue to buy from them. However, the sizing can be inconsistent. Even when buying the same style in the same size but different colors, the fit can vary. That said, I can live with that.

The real issue is the website and customer service. They advertise free shipping to Europe on orders over €100, but this isn’t true. Shipping is still charged, and when you contact customer care, it takes days to get a response. Even then, the support team seems unhelpful and unable to resolve anything properly.

Be aware: returns are a headache. Either be ready to wait months for a refund or consider your purchase final. The website also has frequent glitches.

I love the products, but the service experience is truly disappointing.

I ordered quite few times from Casetify. Good products. Good quality. Yes it takes time for them to ship. I understand first you buy the product and than they produce it and than takes time to ship. Basically I was waiting for a month to receive my order but you know about it in advance. That’s the downside of the company but that’s what it is and it’s ur choice to order or not. Customer service is good.

Good luck that you use Du and have no questions. It’s almost impossible to reach customer care, you will be talking only to bot which provides you general information. Almost impossible to talk to actual human in customer care. If you come to office it’s 2 hours queue.

Great shopping website. So fa

The products are not up to expectations. The price is high and to ship to Europe is much more expensive than USA (which I’m ok to pay) but it’s always something wrong with the products. I order bras in same size but they all are different like every bra has its own size. I can’t do exchange because it’s not possible for me to send product back to USA at my own cost. So if you order to Europe it’s kind of not exchangeable.

Matches.com took my money and didn’t send me the products!!! Be aware that practically returns are extremely difficult with this site even though they claim easy. I bought things in February which they sent me in wrong sizes. I claimed return, they picked it up on 5 match. And later I asked when I get my money back. Matches replied to me that I won’t because of their new policy. They won’t send me the goods or neither the more. It’s their new policy. I’m shocked because it was expensive order. They robbed me basically by taking money and not providing the stock. Shocking.

Keep in mind NBD bank is the best in UAE!!! It is, others more horrible. Mobile app - doesn’t work properly, very glitchy. Customer service - Philippines ladies don’t speak English properly, so it’s extremely difficult conversation with basic English language and high pitch voice. NBD is best but keep this in mind.