GE

Gery

France

Reviews

Review of Virtuo

Rated 1 out of 5 stars

I accidentally left an item in the car…

I accidentally left an item in the car I rented. Support got in touch with me notifying about that. The wrote me an email from a "dedicated team", to which I replied. It's been almost three weeks since I heard back from that team and they don't reply to my follow-ups.

Why do I have to go through such a process and delay to simply get what belongs to me back?

April 18, 2025
Unprompted review

Reply from Virtuo

Hello,

Thank you for your review. We sincerely apologize for the delay in resolving your issue. Our dedicated team is working hard to ensure you get your item back as soon as possible. We appreciate your patience and understanding.

Best regards,
Virtuo Team

Review of Transavia

Rated 1 out of 5 stars

Cancelled my flight

Cancelled my flight. Refused to help.

The guy on the line told me "Please hang up, I cannot assist you".

July 12, 2024
Unprompted review

Review of Amazon

Rated 1 out of 5 stars

My order was never delivered to me and…

My order was never delivered to me and Amazon misinformed me twice about the delivery time. Then they just issued a refund for my order without notifying me. This is the worst experience I've ever encountered. I contacted customer support and they refused to compensate this. I hope you will run out of business.

June 14, 2023
Unprompted review

Review of DataCamp

Rated 1 out of 5 stars

Terrible support experience

I am sorry but support is a joke. They are not available in LiveChat (although they "have" it).

I received a reply from Kasthy, "Customer Support Team Leader", after 3 days.

They just threw a copy-paste reply without even reading my initial message.

Case ID: 427594

Please look into it if you care about your customers.

March 20, 2023
Unprompted review

Reply from DataCamp

I am sorry to hear about that, Gery! It looks like you did have a question about completing an exercise in our courses.

At DataCamp Support, we primarily focus on technical questions or concerns about the product itself. We also occasionally review reports where our learners believe their answer is correct, but they were marked as wrong.

Another category of questions or concerns is understanding the concepts or material taught in our courses. This one is a little trickier to address since it can involve a lot of one-on-one assistance. We would love to still assist you if you have any other questions not addressed in your inquiry!

If you still have followup questions for us, please reach out in response to your ticket #427594. Thanks!

Review of Qatar Airways

Rated 1 out of 5 stars

Worst customer experience

My flight was delayed and the company has not even apologized for that.

I found out about the delay myself accidentally.

I have contacted their customer support and they have been ignoring me for more than two weeks.

Representatives in the LiveChat ask redundant questions and are completely unhelpful.

My ticket number: CAS-2240224-V8D6J5

January 29, 2023
Unprompted review

Review of Fnac

Rated 1 out of 5 stars

Scam

I purchased a product from their store.

The guy who sold me the product silently subscribed me to some service and now they try to charge me for that.

Avoid this at all costs.

September 21, 2022
Unprompted review

Reply from Fnac

Bonjour,

Notre volonté est d'assurer à nos clients une qualité de service et d'accueil optimale, nous regrettons vivement votre déception sur vos derniers achats auprès de notre enseigne.

Votre message a été publié sur une plateforme qui ne nous permet pas de vous répondre et de vous proposer une solution efficace, nous en sommes désolés.
Afin que nous puissions vous répondre et vous proposer une solution commerciale, contactez-nous directement au 0 969 324 334 (appel non surtaxé - prix d’un appel local depuis un poste fixe).

Vous pouvez aussi nous adresser votre réclamation complète avec vos coordonnées et les références de votre achat sur cet email : avis-clients@fnacdarty.com
Toujours soucieux de la qualité de service, nous sommes à votre disposition pour vous accueillir sur ces canaux de communication.

A très bientôt sur Fnac.com, l’équipe service client.

Review of CANAL+

Rated 1 out of 5 stars

It's pure scam

It's pure scam. They will charge you twice for the same subscription and will not have the functionality offered by this subscription.

October 16, 2022
Unprompted review

Review of Heetch

Rated 1 out of 5 stars

Awful customer support

Tried to contact the support with a question.

Got one sentence replies from two agents using passive-aggressive language. And then they just marked my request as solved and stopped replying.

I have never seen anything like this.

September 1, 2022
Unprompted review