Fnac Reviews 

29,538
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Materiel Barre de son Samsung Q-Series HW-Q990C super facile à installer et ça marche tout seul, tout est inclus dont support muraux pour la barre, pas les enceintes arrieres. Son epoustouflant, les... See more

Rated 1 out of 5 stars

une seule étoile car pas possible d'en mettre zero ! donc, entre hier et aujourd'hui un produit (bridge photo panasonic) a pris 50 euros de plus ( 480 euros à la place de 428 hier) !!! pratique commer... See more

Rated 5 out of 5 stars

Wonderful - great service, great products, great prices - and, fast & secure delivery. What more could you ask for. I just wish you had a store presence in Ireland!!

Rated 5 out of 5 stars

j’ ai bien aimé : vendeurs compétents et coopérants. Mais svp développez votre offre en magasin quitte à vous agrandir en quittant cette petite cave du centre d’Amiens on est souvent obligés de visi... See more

Company details

  1. Hobby Store

About Fnac

Written by the company

Besoin d'aide ?
Vous avez une question relative à votre achat à la FNAC ?

Contactez nous sur cette page :
https://www.fnac.com/Contact
ou bien par téléphone :
0 969 324 334
(appel non surtaxé)


Contact info

4.0

Great

TrustScore 4 out of 5

30K reviews

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4.0

All reviews

(29,538)

6,568 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful in every way.

Wonderful - great service, great products, great prices - and, fast & secure delivery. What more could you ask for. I just wish you had a store presence in Ireland!!

August 21, 2026
Unprompted review
Rated 1 out of 5 stars

une seule étoile car pas possible d'en…

une seule étoile car pas possible d'en mettre zero ! donc, entre hier et aujourd'hui un produit (bridge photo panasonic) a pris 50 euros de plus ( 480 euros à la place de 428 hier) !!! pratique commerciale normale ??? je vais poser la question à la repression des fraudes !

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

The delivery time is entirely…

The delivery time is entirely misleading. A matter that a salesman admitted that they were well aware of, but that they could not get the IT department to fix. Absolutely hopeless. If they cannot deliver to their own shop for an item to be collected by the time indicated, why state any time on the web. Wasted time, with no apology and no offer of a refund.

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

Not honoring warranty terrible service

Bought a Samsung ring at Fnac Beaune two years ago while traveling to a holiday destination. Unfortunately the ring developped battery issues after a year and I send the ring to Samsung. Samsung was unable to repair the ring and send me a code that was also shared with Fnac basically to get a new product or money back. This had to be organized through Fnac and Samsung let me know Fnac used this code to get the money. After reaching out several times to get this resolved the problem is now with a costumer service that can only be reached by postal mail (honestly ridiculous). It's been almost a year since I send the ring to Samsung and no solution yet. No contact from Fnac for several months. Very disappointing.

November 7, 2025
Unprompted review
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Rated 5 out of 5 stars

SUPER!

I buy mostly books in french and everything is good, le grand assortiment, facile à commander, livraison à bas prix, SUPER!

August 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Used laptop

Bought a used laptop. It was broken when I received it. Took me 35 days to finally convince Fnac to take it back. Terrible company. Terrible customer service. Terrible return policy

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Everything Must Go

Everything Must Go, the excellent Steely Dan! Great price less than 30€! And transparent vinyl too! Love it! Fnac as always, maintains their high standards and commitment.

June 24, 2026
Unprompted review
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