DW
Dorothy Winter
United Kingdom
Reviews
Review of Carphone Warehouse Part of Currys.
Review of Currys
Review of InsureandGo UK
straightforward process
June 23, 2026
Reply from InsureandGo UK
Good morning Dorothy,
We appreciate your five-star rating. We are glad to hear the process was straightforward.
Kind regards,
Kate
Review of Debenhams
Review of Fortnum & Mason
As always excellent customer experience
As always excellent customer experience from the start of the online order through to delivery. Perfect thank you
April 1, 2026
Reply from Fortnum & Mason
Good Afternoon Dorothy,
Thank you for taking the time to share your positive experience with us!
We are delighted to hear that you were happy with the service provided and welcome your feedback on our customer services.
If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.
Fortnum and Mason Customer Services.
Review of Jet2.com
Fantastic staff
Fantastic staff, first time travelling to Malta for me. I would highly recommend Jet 2 Thank you
March 30, 2026
Review of Jet2.com
The staff are always…
The staff are always fantastic,especially so this time Nothing was too much trouble for them
March 30, 2026
Review of The Fragrance Shop
excellent and helpful attention to my…
excellent and helpful attention to my needs, friendly staff
December 14, 2025
Review of Baxi UK
From my telephone call that Bella took
From my telephone call that Bella took, she handled everything perfectly even arranging an engineer to call the next day which was a Saturday. The engineer, Josh called early morning and was there within 40 minutes. He took careful note of what was wrong and fixed everything. Nothing was too much trouble for him. I would highly recommend the service, Thank you
October 15, 2025
Reply from Baxi UK
We're happy to hear that the phone agent handled everything perfectly and arranged for an engineer to visit the next day. We appreciate you mentioning the promptness, care, and helpfulness shown during the service.
With regards,
Baxi Customer Service Team
Review of Fortnum & Mason
All of my purchases were excellent and…
All of my purchases were excellent and the speed of delivery first class as always thank you
August 20, 2025
Reply from Fortnum & Mason
Dear Dorothy,
Thank you for taking the time to share your positive experience with us!
We are delighted to hear that you were happy with the service provided and welcome your feedback on our products and delivery service. We are especially pleased to hear that all of your purchases were excellent and that the speed of delivery met your expectations.
If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us, and we look forward to taking care of your future orders.
Fortnum & Mason Customer Services
Review of The Range
I was disappointed when part of my…
I was disappointed when part of my order was cancelled without explanation
August 31, 2025
Review of The Range
Review of DPD UK
Excellent on time and very pleasant
July 11, 2025
Review of Fortnum & Mason
Excellent service as always
December 10, 2024
Review of Fortnum & Mason
Excellent service from the very start
September 9, 2024
Reply from Fortnum & Mason
Dear Dorothy Winter,
Thank you for taking the time to share your positive experience with us!
We are delighted to hear that you were happy with the service provided and welcome your feedback on this process.
If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.
Fortnum & Mason Customer Services
Review of Hays Travel
Laura was fantastic in organising…
Laura was fantastic in organising everything including the events for our trip. It was a seamless process and Laura went out of her way to ensure everything was as we wanted/needed.
She went the extra mile.
June 12, 2024
Reply from Hays Travel
So pleased that you found the experience with Laura outstanding. We will pass your comments on.
Review of Titan Travel
straightforward easy to follow…
straightforward easy to follow guidance, treated as an individual
May 17, 2024
Reply from Titan Travel
Hi Dorothy,
Thanks so much for your review. We're so pleased to hear that we have been able to help you confirm your booking and we hope you have a fantastic holiday,
Best Wishes,
Deb
Titan Travel
Review of The White Company
Fantastic service
Fantastic service. Order responded to immediately, delivery excellent. Products exceptional
Thank you everyone involved
September 11, 2023
Review of Hays Travel
Exceptional Customer Service
I popped into the Newcastle Branch on a busy Friday to ask about a London trip I wanted to make. I was in a hurry and provided Laura Porter with the details. Laura checked out the information and said she would follow it up. True to her word that day she emailed me full details as well as additional options. I was overwhelmed by the care and attention to detail as well as the speed of service. We sealed the deal on the Monday with additional tours also arranged. Laura certainly went the extra mile. It is rare to receive such exceptional customer service especially what started out as a casual "pop in" inquiry. Thank you Laura and thank you Hays Travel. Laura is an excellent ambassador for you and I would highly recommend the service I received.
August 7, 2023
Reply from Hays Travel
Thank you so so much for this lovely review! Its really made me smile! I hope you have a wonderful time making great memories. Laura x
Review of Mercury Holidays