Needed a new phone as old one obsolete. Know nothing about phones not interested in detailed explanations, just need to take photos, text, What's App and email. Staff member Matt sorted out new phone... See more
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I visited your Bromborough store as my phone contract had ended. I always dread this because some technology is beyond me ( I am 75) and it can be daunting but your employee Katie could not have been... See more
I Went to the Barnstaple store Curry's and car phone warehouse is inside and a man called Charles / Charlie was so helpful professional polite and very efficient in upgrading my new phone contra... See more
Mark was amazing! He showed incredible patience while I explained how dissatisfied I was with my previous mobile contact —specifically, the value for money regarding EE's offer versus what I was pay... See more
Company details
About Carphone Warehouse Part of Currys.
Written by the company
Thank you
We really appreciate you taking the time to share your review. Your ratings and comments are invaluable in helping us improve. You are also welcome to call us on 03701116565 or email us at trustpilot@currys.co.uk
About
Carphone Warehouse is part of Currys, one of the largest electronics retailers in the UK, and the online home for Currys pay monthly phones and contracts. Visit us in-store at Currys or head to carphonewarehouse.com to browse our huge range of phones and deals.
Delivery & Collection
We offer free next day delivery! Order by 8pm, excluding bank holidays. Or choose free collection from a Currys store.
Trade-in
Trade-in your used tech to get money off your next piece of kit. Magic.
Insurance
Protect your mobile and give your tech a longer life with Currys Mobile Insurance.
Issue resolution
Tech problem? No problem. We make it easy to sort out issues with your phone. Give us a call on 03701116565 and we’ll give you a hand.
Written by the company
- It pays to compare
- Carphone Warehouse is part of Currys, one of the largest electronics retailers in the UK, and the online home for Currys pay monthly phones and contracts. Visit us in-store at Currys or head to carphonewarehouse.com to browse our huge range of phones and deals.
- Delivery and Collection
- We offer free next day delivery! Order by 8pm, excluding bank holidays. Or choose free collection from a Currys store.
- Insurance
- Protect your mobile and give your tech a longer life with Currys Mobile Insurance.
- Trade-in promise
- Trade-in your used tech to get money off your next piece of kit. Magic.
- Issue Resolution
- Tech problem? No problem. We make it easy to sort out issues with your phone. Give us a call on 03701116565 and we’ll give you a hand.
Contact info
London, United Kingdom
- 0370 111 6565
- www.carphonewarehouse.com
4.3
Excellent
41K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Excellent customer service
Excellent customer service. Good knowledge of product and available support.
Provided adequate information to enable me maka informed decision about the product to purchase.
July 18, 2026
The young lady at the Clifton moor…
The young lady at the Clifton moor branch was so helpful and friendly, thank you so much
July 5, 2026
Upgraded sim
It was really easy to upgrade my sim everything was explained in an easy way the assistant was nice and friendly very I formative answered all my questions
July 16, 2026
Simple and straightforward
July 16, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Advisor did not tell anything about the…
Advisor did not tell anything about the phone i was very disappointed in the service and the phone i recieved
July 22, 2026
Reply from Carphone Warehouse Part of Currys.
Hi Wendy
We’re sorry to hear about the issues with your order and understand the disappointment this has caused.
If you need further help, please reach out via:
📞 Phone: 0370 111 6565
Open: 8am-7pm UK -Monday to Friday 9am-6pm UK - Saturday 10am-5pm UK – Sunday 📧
Email: trustpilot@currys.co.uk
(Include your email reference CTP13455, in the subject & provide details of the issue)
Our team is ready to review your case and provide any additional support needed.
Kind regards
Amy Carphone Warehouse
All good straight forward and easy…
All good straight forward and easy delivered next day
July 22, 2026
Great customer service.
July 21, 2026
Wonderful engineers help .
The helpline i use is totally brilliant with very helpful engineers
July 15, 2026
Lovely and helpful staff
July 22, 2026
Rushed
Rushed, unprofessional and couldn’t care less attitude. I bought an expensive phone but the woman serving me couldn’t have cared less.
July 15, 2026
Reply from Carphone Warehouse Part of Currys.
Hi Amanda
We’re sorry to hear about the issues with a member of our staff and understand the disappointment this has caused.
If you need further help, please reach out via:
📞 Phone: 0370 111 6565
Open: 8am-7pm UK -Monday to Friday 9am-6pm UK - Saturday 10am-5pm UK – Sunday 📧
Email: trustpilot@currys.co.uk
(Include your email reference CTP13454, in the subject & provide details of the issue)
Our team is ready to review your case and provide any additional support needed.
Kind regards
Amy Carphone Warehouse
It was a great experience to shop in…
It was a great experience to shop in Carphone warehouse. The lady was very friendly and professional. Thanks for all her help.
July 22, 2026
Explained in terms i understood…
Explained in terms i understood listened and recommended all good
July 22, 2026
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