Fake company Fake customer support Zero payment services My widraw is pending from last 4 dats ,i replied so many emails no one replied back same payment gateway if we used they accept insta... See more
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1xBet India is an online betting platform where indian users can place sports bets and explore different gaming options. The service provide a convenient experience for players who enjoy following sports and e-sports such as cricket, kabaddi, football and others. Try your luck with online betting on IPL 2026!
India
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This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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I was deposit but not received my money I raise a complain but their supportter response is so cruel don't use this app mainly supportter is so badddd zero star for support team
Reply from 1xBet India
I am filing this complaint about my 1xBet account with ID 1320184*** regarding a withdrawal by bank transfer that has not been paid within the agreed timeframe. I requested a withdrawal on 13/06/2026 and at the time of making the request, the stated limit for processing was 72 hours, but this period has now passed and I still have not received the payment. After noticing the delay, I contacted 1xBet customer support. Instead of respecting the original 72‑hour timeframe that was shown when I requested the withdrawal, I was told that I now have to wait 7 banking days for the payment. This change of timeframe after the request was made is unacceptable to me and creates uncertainty about when, or even if, I will receive my money. I request that my withdrawal by bank transfer be processed and paid to me immediately, in line with the 72‑hour limit that was originally indicated when I made the withdrawal request, and that the status of my payment be clearly updated.
Reply from 1xBet India
This is No 1 fraud company in gambling i have i raised withdrawal request of 46000rs in 05/06/2026 i m writing a review on 01/07/2026 till the date i haven't received funds in my bank account they said we have transferred the funds and gave the utr number and i visited bank to get a information on this transaction but they told no funds has been credited to your account and they gave me return response letter about this transaction and i have shared bank statement and return response letter to 1x bet team daily in mail but no use they have scammed me this way and still they are asking me to go and check with your bank, this is no 1 scam don't fall for it please avoid 1x bet
They think that bank is temple they are telling me to go and ask about in bank about this transaction without your payment provider payment proof and bank statement how can we ask bank staff about this transaction do you guys have sense no 1 scammers
Reply from 1xBet India
Here on Trustpilot they're giving same reply - I already gave bank statement and official stamped letter
Their given UTR is invalid and u traceable
All they do is just lie
I have been waiting more than 33 days for a ₹49,700 withdrawal requested on 09 May 2026.
Since reporting the issue, I have provided everything requested by support, including multiple bank statements, transaction history recordings, an official bank email, and a stamped bank confirmation. Despite this, the funds have still not been credited to my account.
During the investigation, I received different explanations, including "pending verification," "external network delay," and "payment successfully processed." I was repeatedly asked to wait and submit updated bank statements, which I did. After reviewing the latest statement, support still maintained that the payment was successful, even though the funds do not appear in my account.
My concern is not just the missing withdrawal but the lack of a clear and consistent resolution after more than a month of communication.
I hope 1xBet reviews this case properly and provides a final resolution regarding my missing ₹49,700 withdrawal.
SHUBHAM DUBEY
Player ID: 359341347
Withdrawal Amount: ₹49,700
Reply from 1xBet India
I request trustpilot team don't sent emails to us after reviw because here 1xbet team complaint email id ask our concern and everything because it is open flatform and all people watching
17748122 ( my widraw is pending from 1 june )
I have raised email to them personally more than 20 times
Different customers care taken my bank statement,fraud commitment apologies delay but reality of these cowards company is different
There payment system is fraud
Fake company
Reliability zero
They are making fool from last ten days and still no resolution
Please this feedback is to aware other people leave 1x bet as soon as possible
These are fraud company
Fraud payment gateway
Fraud payment close
Fare customer care
No one personaly reply on your emails that is the reason we are published there genuine review here
17748122 query id pending from 1 june
Still no resolution, customer care 0/0 rating .... no resolution anyone get ...ever
There complaint email IDs r scripted defaulter fake
Trust dogs not 1xbet team
Reply from 1xBet India
I deposited ₹2000 into my gaming account over 23 hours ago, and the amount is still not credited. I have already raised a complaint, but the responses I’m receiving are repetitive and do not address the issue.
Even after connecting with a live agent, there has been no meaningful assistance—only scripted replies that are not helping resolve the problem. This defeats the purpose of having customer support if no real action is taken.
This delay is unacceptable. I request that this issue be escalated immediately to a senior team member and resolved without further delay. Please provide a clear update and timeline for resolution.
This level of service is highly disappointing. If customer support is unable to resolve issues efficiently, it raises serious concerns about the reliability of your service.
If this issue is not addressed promptly, I will be compelled to explore further escalation options.
Gaming id 145274011
Complaint ticket : №17798027
Reply from 1xBet India
I didn't receive my deposit in my gaming account.
I am leaving Some details please solve my problem
Gaming account = 802220345
Amount to be deposit =5000
Receiver upi id = skhandare1891-3@okhdfcbank
Sender upi id = 9334191725@ibl
UTR id = 853936728911
Transaction id = T2605121809410498883544
Date = 12 may 2026
Time = 06:09 (evening)
I hope you will understand please check and deposit my amount as soon as possible
Reply from 1xBet India
It has now been 17 days since I submitted my ₹50,000 withdrawal request to 1xBet, and I still have NOT received my money.
I am writing this review to publicly document my experience because despite countless follow-ups, emails, chats, callback requests, and previous Trustpilot reviews, there has still been no actual resolution.
Withdrawal Details:
• Amount: ₹50,000
• Withdrawal Date: 25/04/2026
• Status in app: “Completed” / “Successfully transferred”
• Gaming ID: 1528889573
The issue is very simple:
1xBet claims the payment was successful, but the money never reached my bank account.
I checked:
• My full bank statement
• All UPI applications
• My bank directly
Result:
No transaction was ever received.
The UTR number they provided (873667894576) is also invalid and not traceable in the UPI system.
What has been happening for over 2 weeks is extremely frustrating:
• Support repeatedly asks for my bank statement
• I immediately provide it every single time
• Then there is no response for 2–3 days
• After that, they again ask for the exact same bank statement
This cycle has repeated continuously.
I have already shared:
• Bank statements
• Transaction history
• UPI details
• Payment screenshots
• Withdrawal details
• Account verification documents
Probably more than 10–20 times by now.
At one point, a support agent even confirmed they reviewed my statement, verified that I did NOT receive the money, and said a new payment would be processed. Later, another response completely denied this and again requested the same statements.
The responses have also been completely inconsistent:
First:
“Withdrawals may take up to 7 working days.”
Then:
“Please wait 14 working days.”
Then:
“Payment already completed successfully.”
Then:
“Provide signed proof from your bank.”
Then again:
“Please send your bank statement.”
Four days ago, I received another email saying the matter had been forwarded to the appropriate team and that I would receive a final update soon.
It has now been 4 more days since that message, and there is still absolutely no update.
What concerns me most is that whenever I post a public review, the response from 1xBet appears professional and reassuring publicly, but privately nothing changes. After sending all requested documents repeatedly, the issue simply continues to be delayed.
I am not posting this simply to attack the company. I have previously made successful deposits and smaller withdrawals without issues. But this ₹50,000 withdrawal has now turned into an exhausting 17-day ordeal with no proper explanation, no proof of transfer, and no resolution.
I am only asking for one of these three things:
• Provide valid proof that the payment was successfully credited to my account
• Reprocess the withdrawal properly
• Or return the funds back to my 1xBet balance
That is all.
Until now, I have received nothing except repeated automated replies and delays.
Reply from 1xBet India
I D - 1642917901
Withdrawal Date - 21 April 2026
Hey Dosto 1xbet India pe mat Khelna fraud hai a website Mera 27K ka withdrawal nahi mila hai mujhe withdrawal date 21 Aprail 2026 to 28 April 2026 date ho gya hai lekin abhi bhi mere ko 1xbet india ki side Se Bahut Dikkat Ho rahi Hai Koi ache Se baat bhi nahi kar raha Hai or Galat-Galat UTR number deke bolte hai ki is UTR se pement aaya hoga Kuch Nahi Ata hai A log Fake Hai
I haven't received my withdrawal of ₹27,000 yet. My withdrawal request was made between April 21, 2026, and April 28, 2026, but the dates have passed and the amount is still missing. I am facing a lot of issues from your side, and no one is communicating with me properly regarding this matter. Please process my withdrawal of ₹27,000 as soon as possible
Reply from 1xBet India
Gaming id : 862769131
1x bet restricted my account all of a sudden and the requested for a couple of documents and i have duly submitted all the original documents they have requested. They said it would take 72 hours and now its been more than 3 weeks and they havent freed my account. The saddest part is they have also blocked the withdrawl of my own funds. I have reached out to the security team and they respond with same auto respond messages and dont even care. I would urge everyone to think twice before choosing 1x bet and its not worth your time and efforts. They just say verification is a standard feature but it has been already two weeks without any response when they themselves initially said it would take 72 hours. The security team is not even responding now despite reaching them for an update.
They have said they would be expediting the verification process but again its been more than a week since they said that. Seriously how long would it even take to verify a handful of transactions. They are an evil firm and 100% fraud. Dont ever use or engage with them . You will only lose money.
Please do look up on internet. They have done this to multiple people and do not respond. Dont ever use 1x bet.
Reply from 1xBet India
I was deposit 5500 in 1xbet account on 9 apr 2026 but not received in my account then customer support says it will take time and then today Customer support says it has a mistake from your bank side but my bank says transaction is successfully transferred to merchant account but 1xbet customer care didnt listen me at all and reject all my opinion i am very frustrated from this and now they told to verify from bank but why bank gives my money when transfer is successfull this is very disappointed from 1xbet i want my money back
Reply from 1xBet India
I am a full time bettor, so I like having everything in one place live matches, casino games, e games, slots and even their own 1xbet instant games. Its honestly super convenient for me to use since i don`t have to switch between different screens
Reply from 1xBet India
what I like about this app is its versatility everythig at a one tap, plus delaited statisctics of the IPL, team lineups, weather form and probably higher odds among most of the bookmakers
Reply from 1xBet India
Total 4 deposit is vanished , big scam by 1xbet
March 31st - 6000
April 11 - 1000
April 18 - 500
April 18 - 357
I have connected with team against this but no solution till now ,even i have uploaded in payment query with payment page with invoice number and transaction receipt.
Everything end to end i have given but no response from the team yet nor credited in account or refunded to bank account.
Reply from 1xBet India
“I have clear evidence that my bet was settled incorrectly.
Before settlement, the match result showed 272/4 vs 226/8 where Team 1 won.
After settlement, the same match result was changed to 227/10 vs 272/4, reversing the outcome.
This indicates incorrect data handling or manipulation.
Bet ID: 80475658519
I request immediate manual review and correction of this bet.”
Reply from 1xBet India
Account I'd : 882396037
I got withdrawal of 4000 inr successful and completed notification long back but till now I didn't receive the money in bank account .
The chat support people is no use.
Many of them are not indians and they are so arrogant and simply they dont read the query.
Just because we play in gambling sites doesn't mean we are rich or bad people.
Till now my withdrawal isn't reached my account.
I have sent my bank statements and they asking me to wait again for 3 days and I'm damn sure the money is not going to reach in my account in the said timeline.
Again I have to start writing chat support and email support.
I never experienced such things with 1xbet in the past few years.
Now it got many customers and they just don't care about customer worries. They simply trying to avoid customer question because of workload.
And simply telling to check payment queries!!
Till now there is no query raised for my withdrawal issue. They are not listening properly and just telling my old deposit query which has been pending for more than 10days!!!
I simply don't recommend this site anymore for which I have been a loyal customer till last year!!!
Reply from 1xBet India
its tottaly scam they have their scammers inside their department they will try to scam you smartly so so hopless and clueless service they dont have educate customer service tottaly worst app experience nothing you get bonus promo or specillay lot of problems in deposite and withdrawal i have proof of everything dont play on this shit app you even cant get back your moeny they have so huge process you will get hopless specially they scam with me and their department even dont know how someone debited money from my acount
Reply from 1xBet India
I was super nervous about using an international site at first vecause you hear so many stories. But I`ve been on this for about 6 months now and it`s legit. The cricket odds are unbeatable, even for small domestic leagues. What I love is the instant upi deposit, no waiting around when a match is about to start
Reply from 1xBet India
Deposit pending since 3 days. No proper response and resolution only bot customer support.
Worst service
ID 205674267
Reply from 1xBet India
At first it was little confusing, need some time to get used to so many markets. But good that can adjust settings and after that much easier
Reply from 1xBet India
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