1xBet India Reviews 

33
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant problems with payment systems, frequently experiencing delays or non-receipt of deposits and withdrawals. People often described payment gateways as problematic, with funds experiencing issues or being held without clear resolution. Reviewers also consistently faced unhelpful customer service, characterized by scripted responses and a lack of real assistance. Users found issues like pending deposits or withdrawals were met with prolonged waiting times and no clear timeline for resolution. Customers reported being asked for the same documents multiple times, leading to frustration and restricted accounts. The security team and chat support were often unresponsive, leaving people without updates on verification or funds.

What people talk about most

Payment

Customers had negative experiences with payment, citing significant delays in receiving withdrawals and... See more

Customer service

People report negative experiences with customer service, citing issues such as unhelpful responses and a... See more

Response time

Users describe negative interactions with response times, frequently reporting a lack of clear updates and... See more

Refund

Consumers express significant dissatisfaction with the refund process, with many reporting extended delays in... See more

Service

Reviewers mention ambiguous feedback about service, with many expressing significant disappointment and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Fake company Fake customer support Zero payment services My widraw is pending from last 4 dats ,i replied so many emails no one replied back same payment gateway if we used they accept insta... See more

Company replied

Rated 1 out of 5 stars

I was deposited 5500 rupees on 09/04/2026 but still i dint receive it and when i reach Customer support they dont listen to me and only says i am sorry for inconvenience your deposit is under verifica... See more

Company replied

Rated 1 out of 5 stars

I request trustpilot team don't sent emails to us after reviw because here 1xbet team complaint email id ask our concern and everything because it is open flatform and all p... See more

Company replied

Rated 1 out of 5 stars

I deposited ₹2000 into my gaming account over 23 hours ago, and the amount is still not credited. I have already raised a complaint, but the responses I’m receiving are repetitive and do... See more

Company replied


Company details

Written by the company

1xBet India is an online betting platform where indian users can place sports bets and explore different gaming options. The service provide a convenient experience for players who enjoy following sports and e-sports such as cricket, kabaddi, football and others. Try your luck with online betting on IPL 2026!


Contact info

2.2

Poor

TrustScore 2 out of 5

33 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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2.2

All reviews

(33)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was deposit but not received my money…

I was deposit but not received my money I raise a complain but their supportter response is so cruel don't use this app mainly supportter is so badddd zero star for support team

July 14, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello!

We're truly sorry for the frustration. Please email complaints@1xpartner.com mentioning truspilot with your proof of payment so we can resolve this. Sometimes banks impose restrictions, but we want to fix this for you right away.

Best regards,

Rated 1 out of 5 stars

Withdrawal Amount Not Received After Days

I am filing this complaint about my 1xBet account with ID 1320184*** regarding a withdrawal by bank transfer that has not been paid within the agreed timeframe. I requested a withdrawal on 13/06/2026 and at the time of making the request, the stated limit for processing was 72 hours, but this period has now passed and I still have not received the payment. After noticing the delay, I contacted 1xBet customer support. Instead of respecting the original 72‑hour timeframe that was shown when I requested the withdrawal, I was told that I now have to wait 7 banking days for the payment. This change of timeframe after the request was made is unacceptable to me and creates uncertainty about when, or even if, I will receive my money. I request that my withdrawal by bank transfer be processed and paid to me immediately, in line with the 72‑hour limit that was originally indicated when I made the withdrawal request, and that the status of my payment be clearly updated.

June 13, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello!

We understand your frustration. Please contatc complaints@1xpartner.com and include “Trustpilot” in the subject line, so we can investigate your delayed withdrawal.

Best regards!

Rated 1 out of 5 stars

This is No 1 fraud company in gambling…

This is No 1 fraud company in gambling i have i raised withdrawal request of 46000rs in 05/06/2026 i m writing a review on 01/07/2026 till the date i haven't received funds in my bank account they said we have transferred the funds and gave the utr number and i visited bank to get a information on this transaction but they told no funds has been credited to your account and they gave me return response letter about this transaction and i have shared bank statement and return response letter to 1x bet team daily in mail but no use they have scammed me this way and still they are asking me to go and check with your bank, this is no 1 scam don't fall for it please avoid 1x bet
They think that bank is temple they are telling me to go and ask about in bank about this transaction without your payment provider payment proof and bank statement how can we ask bank staff about this transaction do you guys have sense no 1 scammers

June 17, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello,

Please contact us at complaints@1xpartner.com and include “Trustpilot” in the subject line providing all your screenshots of tansaction — this will help us process your request faster.

Best regards,
The 1xBet Team

Rated 1 out of 5 stars

WITHDRAWAL FRAUD BY 1XBET

Here on Trustpilot they're giving same reply - I already gave bank statement and official stamped letter

Their given UTR is invalid and u traceable

All they do is just lie

I have been waiting more than 33 days for a ₹49,700 withdrawal requested on 09 May 2026.

Since reporting the issue, I have provided everything requested by support, including multiple bank statements, transaction history recordings, an official bank email, and a stamped bank confirmation. Despite this, the funds have still not been credited to my account.

During the investigation, I received different explanations, including "pending verification," "external network delay," and "payment successfully processed." I was repeatedly asked to wait and submit updated bank statements, which I did. After reviewing the latest statement, support still maintained that the payment was successful, even though the funds do not appear in my account.

My concern is not just the missing withdrawal but the lack of a clear and consistent resolution after more than a month of communication.

I hope 1xBet reviews this case properly and provides a final resolution regarding my missing ₹49,700 withdrawal.

SHUBHAM DUBEY
Player ID: 359341347
Withdrawal Amount: ₹49,700

May 9, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello!

According to the response from our managers, the withdrawal amount has already been credited to your account under UTR number: 612940399451. If the amount has not been received, please contact us on complaints@1xpartner.com, providing an official letter and your latest bank statement.

Thank you for your understanding!

Rated 1 out of 5 stars

Fake 1xbet team fake payment provider fake company…

I request trustpilot team don't sent emails to us after reviw because here 1xbet team complaint email id ask our concern and everything because it is open flatform and all people watching

17748122 ( my widraw is pending from 1 june )

I have raised email to them personally more than 20 times
Different customers care taken my bank statement,fraud commitment apologies delay but reality of these cowards company is different

There payment system is fraud
Fake company
Reliability zero

They are making fool from last ten days and still no resolution

Please this feedback is to aware other people leave 1x bet as soon as possible
These are fraud company

Fraud payment gateway
Fraud payment close
Fare customer care
No one personaly reply on your emails that is the reason we are published there genuine review here
17748122 query id pending from 1 june
Still no resolution, customer care 0/0 rating .... no resolution anyone get ...ever

There complaint email IDs r scripted defaulter fake

Trust dogs not 1xbet team

June 1, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello,

Please contact us at complaints@1xpartner.com and include “Trustpilot” in the subject line — this will help us process your request faster.

Best regards,
The 1xBet Team

Rated 1 out of 5 stars

Unsuccessful deposit


I deposited ₹2000 into my gaming account over 23 hours ago, and the amount is still not credited. I have already raised a complaint, but the responses I’m receiving are repetitive and do not address the issue.

Even after connecting with a live agent, there has been no meaningful assistance—only scripted replies that are not helping resolve the problem. This defeats the purpose of having customer support if no real action is taken.

This delay is unacceptable. I request that this issue be escalated immediately to a senior team member and resolved without further delay. Please provide a clear update and timeline for resolution.

This level of service is highly disappointing. If customer support is unable to resolve issues efficiently, it raises serious concerns about the reliability of your service.

If this issue is not addressed promptly, I will be compelled to explore further escalation options.

Gaming id 145274011
Complaint ticket : №17798027

June 6, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello,

Please contact us at complaints@1xpartner.com and include “Trustpilot” in the subject line — this will help us process your request faster.

Best regards,
The 1xBet Team

Rated 1 out of 5 stars

I didn't receive my deposit in my…

I didn't receive my deposit in my gaming account.
I am leaving Some details please solve my problem
Gaming account = 802220345
Amount to be deposit =5000
Receiver upi id = skhandare1891-3@okhdfcbank
Sender upi id = 9334191725@ibl
UTR id = 853936728911
Transaction id = T2605121809410498883544
Date = 12 may 2026
Time = 06:09 (evening)
I hope you will understand please check and deposit my amount as soon as possible

May 12, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello,

Unfortunately, we were unable to locate and identify your account in order to verify the situation you described.
Please contact us at complaints@1xpartner.com and include “Trustpilot” in the subject line this will help us process your request faster.

Best regards,
The 1xBet Team

Rated 1 out of 5 stars

17 days not received withdrawl

It has now been 17 days since I submitted my ₹50,000 withdrawal request to 1xBet, and I still have NOT received my money.

I am writing this review to publicly document my experience because despite countless follow-ups, emails, chats, callback requests, and previous Trustpilot reviews, there has still been no actual resolution.

Withdrawal Details:
• Amount: ₹50,000
• Withdrawal Date: 25/04/2026
• Status in app: “Completed” / “Successfully transferred”
• Gaming ID: 1528889573

The issue is very simple:
1xBet claims the payment was successful, but the money never reached my bank account.

I checked:
• My full bank statement
• All UPI applications
• My bank directly

Result:
No transaction was ever received.

The UTR number they provided (873667894576) is also invalid and not traceable in the UPI system.

What has been happening for over 2 weeks is extremely frustrating:

• Support repeatedly asks for my bank statement
• I immediately provide it every single time
• Then there is no response for 2–3 days
• After that, they again ask for the exact same bank statement

This cycle has repeated continuously.

I have already shared:
• Bank statements
• Transaction history
• UPI details
• Payment screenshots
• Withdrawal details
• Account verification documents

Probably more than 10–20 times by now.

At one point, a support agent even confirmed they reviewed my statement, verified that I did NOT receive the money, and said a new payment would be processed. Later, another response completely denied this and again requested the same statements.

The responses have also been completely inconsistent:

First:
“Withdrawals may take up to 7 working days.”

Then:
“Please wait 14 working days.”

Then:
“Payment already completed successfully.”

Then:
“Provide signed proof from your bank.”

Then again:
“Please send your bank statement.”

Four days ago, I received another email saying the matter had been forwarded to the appropriate team and that I would receive a final update soon.

It has now been 4 more days since that message, and there is still absolutely no update.

What concerns me most is that whenever I post a public review, the response from 1xBet appears professional and reassuring publicly, but privately nothing changes. After sending all requested documents repeatedly, the issue simply continues to be delayed.

I am not posting this simply to attack the company. I have previously made successful deposits and smaller withdrawals without issues. But this ₹50,000 withdrawal has now turned into an exhausting 17-day ordeal with no proper explanation, no proof of transfer, and no resolution.

I am only asking for one of these three things:
• Provide valid proof that the payment was successfully credited to my account
• Reprocess the withdrawal properly
• Or return the funds back to my 1xBet balance

That is all.

Until now, I have received nothing except repeated automated replies and delays.

May 11, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello,

Unfortunately, we were unable to locate and identify your account in order to verify the situation you described.
Please contact us at complaints@1xpartner.com and include “Trustpilot” in the subject line — this will help us process your request faster.

Best regards,
The 1xBet Team

Rated 1 out of 5 stars

I D 1642917901

I D - 1642917901
Withdrawal Date - 21 April 2026
Hey Dosto 1xbet India pe mat Khelna fraud hai a website Mera 27K ka withdrawal nahi mila hai mujhe withdrawal date 21 Aprail 2026 to 28 April 2026 date ho gya hai lekin abhi bhi mere ko 1xbet india ki side Se Bahut Dikkat Ho rahi Hai Koi ache Se baat bhi nahi kar raha Hai or Galat-Galat UTR number deke bolte hai ki is UTR se pement aaya hoga Kuch Nahi Ata hai A log Fake Hai

I haven't received my withdrawal of ₹27,000 yet. My withdrawal request was made between April 21, 2026, and April 28, 2026, but the dates have passed and the amount is still missing. I am facing a lot of issues from your side, and no one is communicating with me properly regarding this matter. Please process my withdrawal of ₹27,000 as soon as possible

April 21, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello
We completely understand how frustrating a delay in withdrawals can be.

Once the withdrawal is approved on our end, the process is then managed by the payment system/ issuing bank, which may take anywhere from 1 minute to 7 banking days. Our specialists are doing everything possible to expedite this process and ensure prompt receipt of funds.

If the funds have not been credited to your account within 7 working days, please contact our support on the website or app and provide the withdrawal details. Additionally, send your request to our email: complaints@1xpartner.com. We will take it under control and try to assist you as quickly as possible.

Let us know if you have any additional questions in the meantime.

Best regards,
The 1xBet Team

Rated 1 out of 5 stars

Unfair and Fraudulent restrictions

Gaming id : 862769131
1x bet restricted my account all of a sudden and the requested for a couple of documents and i have duly submitted all the original documents they have requested. They said it would take 72 hours and now its been more than 3 weeks and they havent freed my account. The saddest part is they have also blocked the withdrawl of my own funds. I have reached out to the security team and they respond with same auto respond messages and dont even care. I would urge everyone to think twice before choosing 1x bet and its not worth your time and efforts. They just say verification is a standard feature but it has been already two weeks without any response when they themselves initially said it would take 72 hours. The security team is not even responding now despite reaching them for an update.

They have said they would be expediting the verification process but again its been more than a week since they said that. Seriously how long would it even take to verify a handful of transactions. They are an evil firm and 100% fraud. Dont ever use or engage with them . You will only lose money.

Please do look up on internet. They have done this to multiple people and do not respond. Dont ever use 1x bet.

April 5, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello
We understand that you may have questions regarding the necessity of the account verification process.
This procedure is in place to ensure the safety of all users and to prevent fraud, which is why it is a mandatory requirement for every player to undergo.
If you encounter any issues during verification, please reach out to us at complaints@1xpartner.com with a detailed description of the problem and your player ID.
If you have any further questions, feel free to get in touch with us — we're always here to help!"

Rated 1 out of 5 stars

I was deposit 5500 in 1xbet account on…

I was deposit 5500 in 1xbet account on 9 apr 2026 but not received in my account then customer support says it will take time and then today Customer support says it has a mistake from your bank side but my bank says transaction is successfully transferred to merchant account but 1xbet customer care didnt listen me at all and reject all my opinion i am very frustrated from this and now they told to verify from bank but why bank gives my money when transfer is successfull this is very disappointed from 1xbet i want my money back

April 26, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello

Normally, funds are transferred within an hour, but sometimes, due to the workload of the payment system or bank, it can take longer. However, a month is an unusually long time. There may have been an error with the payment system.

Since we don't have your identification details, we suggest you contact support through your personal account on the 1xbet website or via the app if you haven't done so already. Please provide all relevant payment information so we can address your issue promptly.

Thank you for your patience, and we're here to assist you.

Best regards,
The 1xBet Team

Rated 5 out of 5 stars

Very convenient to use

I am a full time bettor, so I like having everything in one place live matches, casino games, e games, slots and even their own 1xbet instant games. Its honestly super convenient for me to use since i don`t have to switch between different screens

March 22, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello. Thank you! We’re glad to hear that having everything in one place makes your experience easier. Live matches, casino games, e-games, slots, and 1xBet instant games are all designed for maximum convenience so you can enjoy everything without switching between different screens.

Rated 4 out of 5 stars

Everything is one app

what I like about this app is its versatility everythig at a one tap, plus delaited statisctics of the IPL, team lineups, weather form and probably higher odds among most of the bookmakers

February 20, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Thank you for your wonderful feedback! We're glad you enjoy the app’s versatility and the convenience of having everything just one tap away.

Rated 1 out of 5 stars

Total 4 deposit is vanished ( Dates - march 31 ,April 11 & 18 )

Total 4 deposit is vanished , big scam by 1xbet

March 31st - 6000
April 11 - 1000
April 18 - 500
April 18 - 357

I have connected with team against this but no solution till now ,even i have uploaded in payment query with payment page with invoice number and transaction receipt.
Everything end to end i have given but no response from the team yet nor credited in account or refunded to bank account.

April 18, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello,

Unfortunately, we were unable to locate and identify your account in order to verify the situation you described.
Please contact us at complaints@1xpartner.com and include “Trustpilot” in the subject line — this will help us process your request faster.

Best regards,
The 1xBet Team

Rated 1 out of 5 stars

My team won the match but They exchange the teams and show me as lose

“I have clear evidence that my bet was settled incorrectly.
Before settlement, the match result showed 272/4 vs 226/8 where Team 1 won.
After settlement, the same match result was changed to 227/10 vs 272/4, reversing the outcome.
This indicates incorrect data handling or manipulation.
Bet ID: 80475658519
I request immediate manual review and correction of this bet.”

April 16, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello,

Unfortunately, we were unable to locate and identify your account in order to verify the situation you described.
Please contact us at complaints@1xpartner.com and include “Trustpilot” in the subject line — this will help us process your request faster.

Best regards,
The 1xBet Team

Rated 1 out of 5 stars

882396037

Account I'd : 882396037

I got withdrawal of 4000 inr successful and completed notification long back but till now I didn't receive the money in bank account .
The chat support people is no use.
Many of them are not indians and they are so arrogant and simply they dont read the query.
Just because we play in gambling sites doesn't mean we are rich or bad people.
Till now my withdrawal isn't reached my account.
I have sent my bank statements and they asking me to wait again for 3 days and I'm damn sure the money is not going to reach in my account in the said timeline.
Again I have to start writing chat support and email support.
I never experienced such things with 1xbet in the past few years.
Now it got many customers and they just don't care about customer worries. They simply trying to avoid customer question because of workload.
And simply telling to check payment queries!!
Till now there is no query raised for my withdrawal issue. They are not listening properly and just telling my old deposit query which has been pending for more than 10days!!!
I simply don't recommend this site anymore for which I have been a loyal customer till last year!!!

April 16, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello,

Please contact us at complaints@1xpartner.com and include “Trustpilot” in the subject line — this will help us process your request faster.

Best regards,
The 1xBet Team

Rated 1 out of 5 stars

its tottaly scam they have their…

its tottaly scam they have their scammers inside their department they will try to scam you smartly so so hopless and clueless service they dont have educate customer service tottaly worst app experience nothing you get bonus promo or specillay lot of problems in deposite and withdrawal i have proof of everything dont play on this shit app you even cant get back your moeny they have so huge process you will get hopless specially they scam with me and their department even dont know how someone debited money from my acount

March 30, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Hello,

We are committed to fair and responsible gaming, operating in full compliance with all license rules, terms, and current security and responsible gaming standards. If you have a specific issue that needs assistance, please contact us at complaints@1xpartner.com so we can review your case.

Best regards,
The 1xBet Team

Rated 5 out of 5 stars

I was super nervous about using an…

I was super nervous about using an international site at first vecause you hear so many stories. But I`ve been on this for about 6 months now and it`s legit. The cricket odds are unbeatable, even for small domestic leagues. What I love is the instant upi deposit, no waiting around when a match is about to start

October 4, 2025
Unprompted review
1xBet India logo

Reply from 1xBet India

Thank you for your feedback. We’re glad to hear that your experience over the past months has been positive and that you feel confident using the platform.

Rated 1 out of 5 stars

Deposit pending since 3 days

Deposit pending since 3 days. No proper response and resolution only bot customer support.

Worst service

ID 205674267

March 13, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Thank you for your review. If the deposit has not been credited, please create a payment request in your personal account and provide the transaction details. Our support will review the case and assist you as soon as possible.

Rated 4 out of 5 stars

Too many markets

At first it was little confusing, need some time to get used to so many markets. But good that can adjust settings and after that much easier

February 28, 2026
Unprompted review
1xBet India logo

Reply from 1xBet India

Thank you for your review. We understand that the large number of markets may feel confusing at first but we’re glad to hear that adjusting the settings made the experience easier for you.

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