1xBet  Reviews 

⭐☆☆☆☆

I deposited $250 and grew my balance to $500 through regular sports betting. My winnings were canceled after a long verification process, and my account was eventually closed despite providing the requested documents. Based on my personal experience, this is completely scam..dont losse your money avoid it

On May 9, 2026, a 1xBet representative apologized for the delay in communication regarding the outstanding CAD $74,666.24 and confirmed that my case had been escalated to the payment processing department due to delays.

It has now been more than two months since that escalation.

Today, I again contacted 1xBet support. The representative confirmed that I had done everything correctly, acknowledged the ongoing delay, stated that I “will get [my] money back,” and again confirmed that the funds “will be returned.”

Despite these repeated assurances, the CAD $74,666.24 has still not been paid, and no meaningful progress has been communicated.

I have waited patiently and complied with every request made of me. I have followed every instruction provided by 1xBet and have been repeatedly assured that the payment would be completed.

At this stage, I am no longer seeking further assurances that the funds will be returned. I am seeking the payment itself.

I respectfully expect 1xBet to honour the representations made by its own representatives and complete the payment of CAD $74,666.24 without further delay.

Please confirm publicly when this payment will be issued.

I had deposited Rs.5000 on my 1xBet acc. no.1495026329 on 15th July 2026. The money was successfully debited from my bank and credited to the UPI id they provided. However the deposit was unsuccessful. I contacted them and was told to provide details about the payment( Payment screenshot, UTR no,Bank statement already provided). Then I was asked to provide the ARN code which I provided. After which I was told to film the bank statement from start to finish using another phone, which I did obviously. Then I was told to wait for 14 more days to get my refund.
Now I dont know whether to trust or lost my money. The email is not functional, never reply back except for Ads.

"I am writing to report an issue with multiple failed withdrawal attempts. I have tried to withdraw funds numerous times over the past 24 hours, but each attempt has been rejected. I have made over ten withdrawal attempts in total. I urgently request assistance in resolving this matter and processing my withdrawals as soon as possible. My account ID is iD1744427207."

1xbet don't deserve 1 star either. Guys anybody who is using 1xbet Or thinking to use 1xbet. Please please don't use this platform. These are totally scammers. I am the customer who play since more than 6 years and they scammed me more than 4 times. Recently they scammed me of 5k...i had deposited 8 days ago through upi nad payment made successfully to recipient but payment was not credited in my gaming account. From that time I have been following cx support... And still I don't get any solution. 1xbet support team is worst they can't help you they like bot.. Same answer will be given in every conversation.

17/07/2026 approved but not received

Withdrawal issue,no refund
Since 15 july 2026, i withdraw an amount of 2491 roupies, which has been cancel by my bank. I have contact the afent for them to return my money toy oxbet account.they refuse they yell me to wait for 7 days. Today is 7 days since this issue .today i contact the he tell me to wait for another 7 days, they are refusing to give me my money back.they are thief. Never trust them.each day an excuse just not to gete my money back. They never solve a problem here
Worse casino, not recommend
171181039

I had made an 20000 INR deposit on 25/06/2026 and it has been not credited to my 1xbet wallet support ask me share the screenshot for the transaction I had shared them screenshot bank statement but still no response from there side after some days they ask me for screen recording for perticular transaction I had shared them that also now they are saying that they did not received any transaction and asking fir official latter from bank that amount has been successfully what type of latter are you asking are kidding I had shared you the bank statement screenshot shot screen recording as required if you not received the amount provided the bank statement that you had not received amount so same thing bank is asking share the merchant bank statement they had not received the amount 1xbet is*200%* froud platform please do not waste your time and money in this platform

Poor customer support no more reply, after deposit since 24hours they keep saying same answer, call centre while talking they cut our call, chat same and email reply same content,
30000lkr deposit amount
1719571423 game id

I have minus review.withdrawl not credited to bank account but saying withdrawal successful contact bank and asking official letter.they saying bank statement is proof.i already shared all details.again come to initial conversation.please don't use this app.fully fraud.

One of the worst customer support experiences I have ever had. I deposited INR 4,000 via UPI QR on 21/06/2026 at 7:32 PM to my 1x account, but the amount has still not been credited. My Payment Query Number is 18446804.
Immediately after noticing the issue, I raised a payment query and contacted customer support multiple times. Despite providing my bank statement, payment proof, transaction screenshots, and complete conversation history, no meaningful investigation has been carried out. Instead, your support team repeatedly asks me to check my bank account, even though I have already confirmed that the amount has not been credited.
Rather than investigating the issue from your end, I keep getting transferred between the Payment Queries team and Customer Support. Every response appears to be a standard template, and none of the agents take ownership of the issue or provide a clear update. Chats are closed without any resolution, forcing me to explain the same problem repeatedly.
This level of customer service is completely unacceptable. A payment issue pending since 21/06/2026 should not require customers to continuously follow up without any progress. If your support team is unable to resolve such cases, please communicate that transparently instead of making customers go in circles.
As a software professional, I understand how issue investigation and customer support should be handled. I expected a proper backend investigation rather than repeated requests for the same documents and generic responses.
I request that my payment query (18446804) be investigated on priority and that either the deposited amount of INR 4,000 be credited to my account immediately or a clear explanation be provided regarding the status of my transaction.
Very disappointing service. Based on my experience, I would not recommend this platform.

I still have another review about the same concern it’s going to be 20 days now no one has come forward to provide me any kind of assistance … the money I deposited in my account was unauthorisedly stolen by your verified 1xcash agent even after having 2fa on my account… it’s been 20 days I have sent the required information to the security Team and tons of email to the customer care team but the support has been shit no communication I would advice you all to never play on this scam website where your voice is not heard
May almighty burn your soul in hell

Do not use this app or 1Xbet site for betting. They will not pay you the money even if you win the bet.
Bunch of crooks and thieves.
After i winning the bet for fifa world cup, betting for Spain to win. They are saying i lost the bet 🤣.
Anyhow Do not use this site... bunch of thieves and crooks running it...
You will regret USING this shitty site.

Dear Trustpilot,

I have been a 1xBet customer for quite some time, and before this incident I had completed several deposits and withdrawals without any issues.

On 12 July 2026, I requested a withdrawal of IDR 2,952,000. Shortly afterward, the transaction was marked as "Withdrawal Successful" in my account. However, the money never arrived in my BCA bank account.

From that moment, I cooperated fully with every request made by 1xBet.

First, I was instructed to open a Payment Inquiry. The status of that inquiry repeatedly changed without any explanation. It was opened, then closed, then reopened, and eventually closed again, while my withdrawal remained unresolved.

Later, I was contacted by a representative from the Global Customer Care Team (Blair). Unlike the automated replies, Blair requested additional documents for a proper investigation, including:

My official bank statement (PDF);
Photos of my passport;
Mobile operator verification.

I submitted every document immediately.

After that, Blair completely stopped responding.

Instead, every subsequent reply came only from 1xBet Indonesia Customer Support. Unfortunately, almost every reply contained the same template response:

"Your withdrawal was successful."
"Please contact your bank."
The same payment document attached repeatedly.

No one ever addressed the evidence I had submitted.

My official BCA bank statement clearly shows that no incoming transaction of IDR 2,952,000 was received, yet none of the replies explained this discrepancy.

Even more frustrating, I was repeatedly instructed to contact my bank, but 1xBet never provided a verifiable bank transaction reference that my bank could actually use to trace the transfer.

Without such a reference, my bank cannot investigate anything.

After several days, the discussion suddenly shifted to an entirely different issue.

I was informed that I allegedly had multiple accounts.

This was surprising because I have previously made deposits and withdrawals without any problems. No one explained why this issue was only raised after I reported my missing withdrawal, nor how it related to the withdrawal itself.

To this day, I have received:

repeated template replies;
repeated copies of the same payment document;
repeated instructions to contact my bank;

but no actual resolution.

I am not asking for special treatment.

I simply ask 1xBet to do one of two things:

Credit my unpaid withdrawal of IDR 2,952,000, or
Provide a verifiable bank transaction reference that my receiving bank can independently verify.

After more than a week of full cooperation, I am extremely disappointed with the way this complaint has been handled.

I hope this review encourages 1xBet to conduct a genuine review of my case rather than continuing to send standard template responses.

Best,
Customer ID: 185306407
Ticket: #19361084

I have been a 1xBet customer for several years, and I am writing this review because my experience has raised serious concerns about the security and handling of my account.

My account was blocked. After some time, it was restored, and I believed the issue had been resolved. On the same day that my account was unblocked, I deposited ₹1,500 in good faith. Later that very same day, my account was blocked again without any clear explanation.

This repeated block has left me confused and frustrated.

Another issue that concerns me even more is that I was contacted on Telegram by a person claiming to be able to help with my 1xBet account. I do not know whether this person had any connection with 1xBet or was simply pretending to represent the company. However, the timing of this contact has raised serious questions in my mind.

I am not accusing anyone without evidence. I am simply requesting that 1xBet conduct a thorough internal investigation into the following:

- Why was my account blocked again on the same day it was restored?
- Was the second block triggered automatically or manually?
- Was any employee, contractor, or third party able to access information about my account status?
- How did a Telegram user become aware of my account situation?
- Has my personal information or account activity been exposed to any unauthorized person?
- Can 1xBet confirm that my account history and security logs have been reviewed?

From a customer's perspective, these events appear highly unusual. When an account is restored, a customer naturally believes the matter has been resolved. Depositing money immediately after restoration, only to have the account blocked again within hours, damages trust and creates uncertainty.

I respectfully request 1xBet's Executive Management and Security Department to perform an independent review of my case, including account logs, security records, and any internal actions related to my account.

As a customer, I am not seeking conflict. I am seeking transparency, accountability, and a clear explanation. Every customer deserves confidence that their account is handled securely and fairly.

I sincerely hope 1xBet will investigate this matter professionally, communicate the findings, and resolve the issue in a transparent and responsible manner.

I am not dealing with scammer.
Scammer contacted me through telegram.
I already emailed all screenshots to 1xbet.
This is not co incidence.
Some 1xbet internal employee is helping tha scammer to block 1xbets accounts and demanding money to unblock the accounts.

They security team has been ignoring my messages for 4 months now no reply 1xbet are thieves stop using this betting website
My name is Njoya Ibrahima and I am writing regarding my blocked 1xBet account on the 1xBet mobile app in Cameroon, with Account ID 1527461545. On 06/03/2026 my account was blocked while it contained a balance of 3,262,868 FCFA. This amount was not winnings but my own deposited money that I loaded into the account in order to place bets.

After the block, your security team requested information from me, and I cooperated fully by providing every document and detail they asked for. Despite this, I was later informed that, following an internal investigation, 1xBet had decided to stop any collaboration with me, close my gaming account and refuse any further appeal. In your message, you referred generally to violations of your Terms and Conditions and mentioned “multi-accounts”, but you did not provide any concrete or specific proof of a violation related to my deposits or clarify why my own deposited funds were retained.

I respectfully state that my main concern is the amount of 3,262,868 FCFA, which is my personal deposited money. I did not receive the opportunity to withdraw these funds before the account was closed, even though this balance was not composed of winnings. I find it unfair that my own deposits have been blocked without a clear, transparent explanation or detailed evidence of any wrongdoing on my part.

I therefore request that 1xBet refund in full the 3,262,868 FCFA that I deposited into my account and that is currently blocked. I expect my funds to be returned to me as they are my own money, and I ask you to review this decision and provide a fair resolution by processing the refund as soon as possible.

I made request withdrawal 19/07/2026
My id nub is 1741604241 amount 15000 by operator payment showing done but still in my account payment not received and custumer care service also don’t help me so pls guys don’t use this app totally fraud application if that amount will credit in my account I will update in my review so pls don’t use this application

I am writing this complaint to urgently request the resolution of a severe issue regarding my 1xBet account. My account withdrawals have been blocked since December 24, 2025, and despite my continuous efforts to contact customer support, I have not received any solution or official response from the Security Department for over 7 months.
​Currently, a balance of over 580,000 LKR is stuck in my account, and I am completely unable to access my funds.

​Here are my account details for your verification:
​User ID: 896572643
​Registered Email: mrnisal****@gmail.com
​Account Status: Active for over 2 years, fully verified with all genuine personal details provided since day one.

​I would like to state very clearly that I have strictly followed all terms and conditions. I operate only this single, legitimate account and have never engaged in any fraudulent or suspicious activities.
​Previously, local customer support directed me to email the Security Department with my identification documents from my registered email address. I did exactly as instructed, but I have received absolutely no reply. Every time I contact customer care now, they repeatedly tell me to "wait for a reply" or "send another email," offering no real assistance or explanation.
​As a loyal customer of over two years, being ignored while my substantial funds are withheld without any justification is deeply frustrating and unfair.

​I request you to immediately review my case, unblock my withdrawals, and release my funds.

They are 100% scamers i made withdrow on 12 april 2026 its been now 9 days still this mother f.kr custmers service they say only one word wait for 7 days to credite into ur account and this is my id 796413217

Its been month I am unable to withdraw my funds, and these scammers keep asking for documents, I have shared everything and they are still not letting me withdraw my funds. Avoid this scam business.