its tottaly scam they have their scammers inside their department they will try to scam you smartly so so hopless and clueless service they dont have educate customer service tottaly worst app experience nothing you get bonus promo or specillay lot of problems in deposite and withdrawal i have proof of everything dont play on this shit app you even cant get back your moeny they have so huge process you will get hopless specially they scam with me and their department even dont know how someone debited money from my acount