Durairaj M

Account I'd : 882396037

I got withdrawal of 4000 inr successful and completed notification long back but till now I didn't receive the money in bank account .
The chat support people is no use.
Many of them are not indians and they are so arrogant and simply they dont read the query.
Just because we play in gambling sites doesn't mean we are rich or bad people.
Till now my withdrawal isn't reached my account.
I have sent my bank statements and they asking me to wait again for 3 days and I'm damn sure the money is not going to reach in my account in the said timeline.
Again I have to start writing chat support and email support.
I never experienced such things with 1xbet in the past few years.
Now it got many customers and they just don't care about customer worries. They simply trying to avoid customer question because of workload.
And simply telling to check payment queries!!
Till now there is no query raised for my withdrawal issue. They are not listening properly and just telling my old deposit query which has been pending for more than 10days!!!
I simply don't recommend this site anymore for which I have been a loyal customer till last year!!!

My I'd : 1111396483.

If anyone ever faced deposit issue with this site kindly beware and don't use it!!
I have lost more than 10k in deposit with this company!!!

I usually deposit 2k inr in all the betting sites I use. In this site when I deposit 2k there are some agents who offers 1999.99 inr instead of 2k. After paying and submitting the utr I never receive the deposit in my gaming account.

Whenever I make a query in this site they simply ask all the proofs including screen shots, bank statements and video proofs.
After submitting everything they simply close the query stating deposit not received and contact the bank. I have all clear proofs and the bank often confirms within minutes the receiver recived the money.
One of the worst scamming deposit world this win-win is!!!
They never do proper investigation and simply take those agents side!!
I have questioned and raised my concern many times but they never responded me properly and simply have template answers and closed my query!!
If there is any suggestion to complaint about this site somewhere kindly contact me to my email id.

I have experienced same issues with many sites and they credited my deposit within one day!!
These people are just scammers looting our money!!!

Game id : 1111396483

I have already posted about my issue with win win but no use!!

After providing enough proofs of transaction receipts, bank statements, video of transaction receipts NO USE!!

They simply closed my two queries stating deposit not received and said to contact bank!!!
Like really??!!!!
After delaying 1.5 months
My deposit of total 3800 inr is gone!!!

They couldn't track the agents so they simply denied my payment and said to contact bank!!

Both the transaction are successful and the blank claims the beneficiary received the money!!!
They never investigate the agents.
Iam done with this winwin!!
I have asked the email support to close this winwin account!!! But they are not even telling the mail id.
Lost my money even after struggling to provide all the proofs!!!

Even here they simply ask us game id and mail id but that's just for name sake.
They never gonna solve the problem not accept the problem!!

I can 100 percent tell it's their server issue that they couldn't find or track my transaction!!!!

Game id : 1111396483

I have made two deposits through phonepe fast payments.
One is of 1800 inr and the other is 2000 inr.
Both the payments are successful and submitted the utr but the deposit wasn't credited to my account.
When the query was raised they asked for screen shot of payment receipt which is needed and obvious.
One payment was made through paytm
And other from phonepe.
I sent two screenshots but later they asked for my bank statement.
I had some technical glitche with my bank app and asked time to fetch my bank statement.
The query was closed.
After getting my bank statements I submitted them and the query was reopened.
But now they took 4 days and asking me to send payment receipt from bank app??!!!!
I mean like really??!!
I paid through paytm and phonepe.
Both receipts are sent.
The transaction can only be found in bank statement!
They are now asking the video that shows payment receipt. Which i have sent and no response yet!
They tried to track the agents but they couldn't find my transaction so they wanted ly asking stupid proofs when I have already submitted enough proofs which is bank statement and payment receipts of paytm and phonepe!!!!

If you people gonna use winwin please don't deposit more than one time per day..
The payment department is so dumb and useless. They can't find the scamming agent details. They simply ask stupid proofs to close the query ASAP!!
Total of 3800 inr!
Going through so much to get our own money is ridiculous!!!
If I didn't get my money then will definitely register a complaint in online!

Game id : 678147703

I have made two deposits of 2000 inr through quick transfer imps method but I couldn't get the screen shots because of app restrictions.
When I tried to look into transaction history to take photo there is no history available for quick transfer funds. It's only available for payee. but I could find those transactions in mpassbook.

I have sent my bank statement which is solid proof of payment. They are not considering it and asking for transaction receipt. Many betting sites consider bank statement as proof rather than screenshots.

Kindly help me with this issue.
4000 inr is no joke

I experienced problem with withdrawal but this is my first time experiencing to get my money in account. When a site doesn't consider the bank statement then how come the site can be genuine?