CapCenter Reviews 

878
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Worked with Josh Gravitt and Avery Walker and both made the process easy and smooth. Highly recommend CapCenter for you mortgage needs.

Rated 5 out of 5 stars

Tyler Ruger w/ CapCenter is an excellent realtor!! From the day I listed to the day I closed Tyler was there. It wasn’t the easiest buyers to deal w/ & Tyler made it much better. He has incredible fol... See more

Company replied

Rated 5 out of 5 stars

First and foremost, the house was under contract in two days. That proves Cap Center's excellent marketing skills. Second, my Agent Brian S. was very knowledgeable and although I had a few hiccups... See more

Rated 5 out of 5 stars

I am amazed at how easy and efficient this process was. I was with Rocket Mortgage and LoanDepot before this and was aghast at their tortuous loan process. CapCenter was ten times faster and all of th... See more

Company details

  1. Mortgage Lender
  2. also in
  3. Home Insurance Agency
  4. Insurance Agency
  5. Non-Bank Financial Service
  6. Real Estate Agency
  7. Real Estate Agents

Written by the company

CapCenter began in 1997 from a desire to save realty and lending clients thousands of dollars in the home buying, selling and financing processes. By combining mortgage and realty under one roof we are able to provide clients an easier, less stressful experience. The needs of each and every client are our main focus. We emphasize efficiency, transparency and championing our clients’ interests. We want to be their heroes. Our success has developed from our dedication to customer service and our growing reputation for doing business the right way. Make your biggest financial decision a lot easier by choosing CapCenter for your realty and lending needs. Plus, with the savings you’ll receive, for using our proven process, we expect that you will actually enjoy the home buying and selling process this time around.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

878 reviews

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4.5

All reviews

(878)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy and Smooth

Worked with Josh Gravitt and Avery Walker and both made the process easy and smooth. Highly recommend CapCenter for you mortgage needs.

October 19, 2026
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Rated 5 out of 5 stars

What can I say

What can I say. Wonderful staff to work with. Then the interest rate was 1 % lower than I could get elsewhere, that means about $600 lower payment each month. That with no closing costs made for one happy customer. This company treats you with customer service that I haven't seen in awhile.

August 3, 2026
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Rated 2 out of 5 stars

Homeowners Insurance Issue

I recently called for a homeowners insurance quote and purchased a policy underwritten by Travelers the same day, paying the annual premium in full. Two weeks later I see, only on the Travelers website, that I'm being billed an additional $123. Apparently, CapCenter gave me an early quote discount I was not entitled to. Where I come from, when you make a mistake, you suffer the consequences. CapCenter feels I should suffer the consequences for their mistake. I've worked with two levels of customer service with no satisfaction. This is not a good way to do business. I liked the idea of dealing with a local company but it has not worked out well.

October 9, 2025
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Rated 5 out of 5 stars

Great company to work with for a first time buyer.

As a first time home buyer Capcenter made the process very easy. Answered all my questions in detail and promptly. Everyone I was in contact with in the mortgage department and the realtors I worked with Brian S. and Dorian B. did a great job in making the home buying process a breeze. Will work with them again.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Capcenter has treated us very well

Capcenter has treated us very well! I recommend them to everyone we can. We have worked with CapCenter twice for buying a home and both times was a smooth process. As new home buyers we had no clue where to start but the process was very smooth with the multiple different areas they had avaliable to us like Home Insurance, Title research, legal help and so much more.

Overall, I am very glad that I choose to worked with CapCenter and would love to do it again in the future.

December 1, 2024
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Rated 5 out of 5 stars

We Love CapCenter!

This is our second experience with CapCenter. The level of customer service far exceeds any other mortgage company that we have worked with. They are very professional, quick to respond and Extremely knowledgeable. A special shout out to Josh Gravitt, James Anderson, Kira Payne and Tyler Sanders who helped us from start to finish. What a fine team! They made our entire experience stress free. And most importantly who wants to pay closing costs? There are no closing costs at CapCenter! Last but not least …everyone loves the free pie you get at Thanksgiving! ❤️

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

Check out Cap Center before you sign a contract to sell your house!

First and foremost, the house was under contract in two days. That proves Cap Center's excellent marketing skills.
Second, my Agent Brian S. was very knowledgeable and although I had a few hiccups along the way, he always provided encouragement and sound advice. This prove to me he was constantly helping me, eventhough I was not his only client at the time.

Lastly, I would highly recommend anyone selling a house to compare the fees against Cap Center. I will guarantee their fees are much less and will guarantee the service is much better than other real estate agencies.

September 30, 2023
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Rated 5 out of 5 stars

My wife and I enjoyed working with CapCenter…

My wife and I enjoyed working with CapCenter online, through the online portal, or phone calls. Everyone was polite with how sometimes they had to explain things to me a few times because of the way of my war disabilities. I am glad I can give you five stars, and we are already referring CapCenter to our friends and anyone who wants to buy a house (I would say our enemies, but we don't have any...).

July 7, 2023

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