David was fantastic!! We were long distance buyers and David was our eyes, ears, and interface with the builder. He was phenomenal in getting us answers we needed AND even suggesting some questions... See more
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Review summary
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Reviews shaping this summary
Glad I used Ideal Agent! My agent Jeff made my selling experience very smooth. He was proactive, responsive to my questions, and his expertise led me through the process. I appreciated his experien... See more
Company replied
Kyle recommended pricing below value to encourage multiple offers on the first weekend and have a competitive bidding situation. Achieved that goal and resulted in a final sale price 11% above the li... See more
Company replied
Lynette was an impressive real-estate agent; she did a very good job at guiding me through the sale of my property. I greatly appreciate that she was in constant contact with me; timely responses to... See more
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Company details
- #1 of 11 best companies in Real Estate Agency
- #1 of 10 best companies in Real Estate Agents
Written by the company
We've interviewed and negotiated with the best real estate agents in town, saving you time and money with awesome results.
Written by the company
Contact info
Tampa, United States
- 1-800-750-3062
- TrustPilot@IdealAgent.com
- idealagent.com
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Actually I don’t have and idea about…
Actually I don’t have and idea about this company but the reviews I see it and I think they are very promising and they will make it happen that’s why I’ll go for it
July 18, 2026
Unprompted review
Reply from IDEAL AGENT
Joel, thank you for the kind words and for taking the time to check us out! We love that our reviews speak for themselves — that track record is something our entire team works hard to earn every day. When you're ready to buy or sell, we'd love the opportunity to show you firsthand what IDEAL AGENT is all about. And if you have any friends or family who are thinking about making a move, we'd be happy to help them as well!
A Predatory Trap—Worse Than iBuyer…
A Predatory Trap—Worse Than iBuyer Lowballs!
Do not fall for the "2% commission" trap. It is a classic bait-and-switch designed to lure in homeowners looking to save on fees, only to push you into selling your home for dirt cheap. They want an easy paycheck with absolutely zero work, completely at the expense of your hard-earned home equity. I cannot believe this is what the "top 1%" have to offer—it is nothing but a massive disappointment.
It is an insulting, disgusting practice. To put it in perspective, institutional iBuyers like Offerpad offered $223k and Opendoor offered $249k. Yet, the agent Ideal Agents matched me with S.H. From Keller Williams brokerage pressed me to sell for a rock-bottom $215k. What a sick joke.
The agent immediately pulled the "I’ve been in the industry for 20 years" card to try and manipulate me into believing it wasn’t possible to sell closer to actual value. In reality, "20 years" just meant he was completely burned out, lacked the integrity or drive to do the actual work required to market a home properly, and wanted to push for a fast, lazy paycheck. Forcing tired, checked-out professionals to stay in the workforce hurts the consumer, hinders the industry, and leads to predatory practices where agents try to rip off homeowners just to make their own lives easier.
Homeowners need to know that you do not have to attribute your success to a traditional, unquestioned, and predatory real estate industry that takes advantage of people right alongside lowballing cash buyers, wholesalers, and institutional buyers.
Today, it is entirely possible to protect your equity by utilizing AI for market data and working directly with an independent title company to securely sell your home yourself.
Avoid this service at all costs. They do not advocate for you; they actively work against you for a quick buck especially if they know you need to move quickly.
UPDATE: Look at how fast this company changes its story to save face! In their first response to this review, they claimed that " being advised to accept an offer significantly below market value - is absolutely not aligned with the standard we expect from any agent in our network, and we take this very seriously” and that “they were unable to locate my file in their system" and begged me to reach out. But the second I sent a formal email telling them to cease all contact, they suddenly found my file and updated their response to claim their agent "chose not to take this listing."
What an embarrassing corporate pivot. They didn’t reject us—we flatly rejected their lowball strategy and told them to stop harassing us. They stand behind a $215k value all the sudden after apologizing and saying the complete opposite while standard corporate iBuyers offered $249k with the exact same disclosures. They are just trying to protect their corporate rating by gaslighting the consumer.
July 11, 2026
Unprompted review
Reply from IDEAL AGENT
We appreciate all feedback, including critical reviews, as they give us the opportunity to provide clarity for other homeowners reading this. After a thorough review of this matter, we feel it is important to share the full picture.
Our agent conducted a thorough assessment of the property and provided a pricing recommendation based on the home's actual condition, including the roof, foundation, and existing liens — factors that directly impact market value. The $215,000 guidance was not arbitrary or lazy; it was an honest, informed assessment rooted in the realities of the local market and the property's current state.
It is also worth noting that our agent ultimately chose not to take this listing, and IDEAL AGENT will not be referring this property to another agent in our network. That decision was made based on the circumstances surrounding this engagement.
We understand this was not the outcome the homeowners were hoping for, and we genuinely wish them well. However, we stand fully behind our agent's professional assessment and the integrity of our process. Our Trustpilot record reflects thousands of successful transactions and satisfied clients — and that track record is one we are proud to defend.
We wish the sellers the very best in their transaction.
Very professional
June 26, 2026
Reply from IDEAL AGENT
Charles, thank you for the kind words! Professionalism is at the core of everything we strive to deliver, and we're glad that came through in your experience. If you ever need us again down the road, or if a friend or family member is thinking about making a move, we'd be delighted to help them experience the same.
Jonah was fantastic!
Jonah was fantastic, knowledgeable and understanding, he navigated us through all of the stresses and concerns that selling a home brings. We enthusiastically recommend him to anyone as their agent!
June 17, 2026
Reply from IDEAL AGENT
Michael, thank you for the enthusiastic recommendation! Selling a home comes with no shortage of stress and uncertainty, and having an agent who can navigate all of that with knowledge and genuine understanding makes all the difference. We're thrilled Jonah delivered that experience for you. If anyone in your family or network is looking for that same steady, reassuring guide through the process, we'd love the opportunity to be there for them as well.
Agent review
Kristina provided consistent communication and availability throughout the entire process.
June 12, 2026
Reply from IDEAL AGENT
Sharon, thank you for taking the time to share your experience! Consistent communication and availability make all the difference, and we're thrilled to hear Kristina delivered that for you. We'll be sure to pass along your kind words. Wishing you all the best in your new home!
— The IDEAL AGENT Team
Melissa and Roger were a top notch…
Melissa and Roger were a top notch team. Everything went so smoothly it was actually a blessing. Highly recommend Melissa and Roger for all our home selling or buying needs!
June 3, 2026
Reply from IDEAL AGENT
Thank you so much for sharing this! When the process feels like a blessing, you know the right team was in your corner — and it sounds like Melissa and Roger delivered exactly that. Their teamwork and ability to make everything flow seamlessly is something we're really proud of. We're so grateful for the recommendation, and if anyone in your life is looking to buy or sell, we'd love the chance to connect them with a team that can make it feel just as effortless.
Lynn was very professional
Lynn was very professional. Not like some agents that act like a used car salesmen. Lynn really knows her profession. Great lady to work with. I would do it again if she was my realtor. Thanks for getting me a good price and the closing was smooth.
May 22, 2026
Reply from IDEAL AGENT
Roger, thank you for this! Lynn's ability to combine true professionalism with genuine expertise is exactly what sets a great agent apart, and we're glad that came through so clearly in your experience. A smooth closing and a great price — that's the goal every time. We're happy she delivered on both. If you ever find yourself in another real estate transaction, or if someone in your circle needs an agent who truly knows their craft, we'd be honored to help make it just as seamless.
Brian was one of the best r/e agents…
Brian was one of the best r/e agents l’ve used to date.. and l’ve used numerous over the years for residential and commercial purchases and sales.
He knocked on my door as l was just about ready to fire my previous agent due to her telling me she was doing stuff she never did! So when he dropped off his card at my office building l had been attempting to sell for the previous year, we discussed what l had been experiencing and he promised me he would have it listed by the end of that day.. so l said everybody talks a good show, so prove you can do it and then we’ll talk! So 2 hours later he came back with the contract, l signed it and by that evening it was listed on both of the sites (the previous agent had told me she had it on for the previous 6 months but never did), and soon after spring arrived this year it sold! And for $25,000 more than l was hoping to receive! I’ve owned a local company for nearly 30 years and have hired (nearly) 70 sales people over the years and Brian is definitely the real deal!!
May 15, 2026
Reply from IDEAL AGENT
Thank you so much for taking the time to share such a detailed account of your experience! With nearly 30 years in business and a sharp eye for talent, your endorsement of Brian truly means the world to us. He came in, made a promise, and delivered — same day listing, a smooth sale, and $25,000 above your goal. That's the kind of results-driven commitment we look for in every agent on our platform. If anyone in your professional or personal network ever needs a real estate agent they can count on to actually follow through, we'd love the opportunity to match them with someone just as exceptional.
You want to sell it fast for top dollar get a hold of Miranda and her team were coming in droves to look at…
People were coming in droves to look at it and Miranda and her photographer took awesome pictures
May 8, 2026
Reply from IDEAL AGENT
Robert, thank you for sharing this! When buyers are coming in droves, you know the presentation and marketing hit the mark — and it sounds like Miranda and her team delivered on all fronts. Great photography truly sets the stage, and paired with the right agent, the results speak for themselves. We're so glad it was such a strong experience. If anyone in your life is looking to sell fast and for top dollar, we'd love the chance to put together the right team for them too.
Great Agent
Shelley was very professional in always keeping us informed and in giving us advice in adjusting our selling price. Documents to sign were forwarded to us immediately. The pictures of our property that were taken by her photographer were excellent. We would recommend Shelley and Ideal Agent to anyone.
May 8, 2026
Reply from IDEAL AGENT
David, thank you for such a detailed and thoughtful review! Shelley's commitment to keeping you informed, guiding pricing decisions, and making sure every step moved quickly is exactly the standard we aim for. And professional photography really does make a difference in how a property is presented — glad that came through as well. We appreciate the recommendation for both Shelley and IDEAL AGENT, and if anyone you know is ready to buy or sell, we'd be proud to deliver that same experience for them.
Debbie is amazing!
Debbie is amazing, fantastic job getting my (very challenging) property sold!! Can’t thank her enough…
April 8, 2026
Reply from IDEAL AGENT
John, thank you for this! Selling a challenging property takes skill, persistence, and the right strategy — and it sounds like Debbie brought all of that to the table. We're so glad it came together for you and that the experience was worth celebrating. If you ever need us again, or if a friend or family member has a property they're looking to sell, we'd be delighted to help them find their own Debbie.
Jennifer was great
Jennifer handled the whole process professionally and friendly...would recommend her and Ideal to others
May 1, 2026
Reply from IDEAL AGENT
Here's a reply for Anthony's review:
Anthony, thank you for sharing this! Jennifer's ability to blend professionalism with a friendly, personal touch is exactly what makes the process feel less daunting, and we're glad that came through for you. We truly appreciate the recommendation for both Jennifer and IDEAL AGENT. If anyone in your network is thinking about buying or selling, we'd love the opportunity to match them with someone just as great.
Chuck was great
Chuck was great. Easy to work with and genuinely cared about me and my situation.
May 1, 2026
Reply from IDEAL AGENT
Lance, thank you for this! Easy to work with and genuinely caring — that's exactly the kind of agent experience we work hard to deliver, and it sounds like Chuck nailed it. We're glad the process felt personal and supportive throughout. If you ever need anything down the road, or if someone in your family or circle of friends is thinking about making a move, we'd love to help them feel just as taken care of.
Excellent Customer Service
Everyone was very helpful and went out of their way to help us in every way. They were courteous and went above and beyond what I expected, so I give them the highest rating.
April 24, 2026
Reply from IDEAL AGENT
Andrew, thank you so much for the highest rating — that truly means a lot to our team! Knowing that the care and effort we put into every interaction came through in a way that exceeded your expectations is exactly what we strive for. We appreciate you taking the time to recognize that. If you ever need us again, or if a friend or family member is looking for that same level of service, we'd be more than happy to help.
Autumn was amazing
Autumn was amazing! She truly made a challenging situation feel manageable from start to finish. Her professionalism, patience, and clear communication turned what could have been a stressful process into a smooth and positive experience. I'm grateful for her expertise and genuiness.
April 1, 2026
Unprompted review
Reply from IDEAL AGENT
Shavonda, thank you for sharing this! Navigating a challenging situation takes the right person in your corner, and it sounds like Autumn delivered exactly that. Her ability to bring calm, clear communication and genuine care to the process is something we're really proud of. We're glad it made such a difference for you. If anyone in your life ever finds themselves in a similar position and needs someone they can truly rely on, we'd be honored to help them through it as well.
My agent Jeff made my selling…
Glad I used Ideal Agent!
My agent Jeff made my selling experience very smooth. He was proactive, responsive to my questions, and his expertise led me through the process. I appreciated his experience and knowledge in something unfamiliar to me. I was able to trust him and we worked well together. I certainly appreciate the 2% commission rate, that saved me a lot of additional expense. I would refer anyone to Ideal Agent and my agent Jeff.
April 2, 2026
Reply from IDEAL AGENT
Lisa, thank you for such a thoughtful and detailed review! We're thrilled to hear that Jeff made what can be an unfamiliar process feel smooth and manageable — that trust and responsiveness matters more than most people realize going in. And we love hearing that our pre-negotiated 2% commission made a real difference at closing. That's exactly why we built IDEAL AGENT the way we did. We're so grateful for your willingness to refer others, and if anyone you know is ready to buy or sell, we'd be proud to deliver that same experience for them.
Christina and Carly were fantastic
Christina and Carly were fantastic. They told me what I needed to do and my house was sold within a month. Thank you so much, best experience ever. I would highly recommend them.
April 2, 2026
Reply from IDEAL AGENT
Dollie, thank you so much for this! Christina and Carly make a great team, and hearing that your home sold within a month while having the best experience ever is exactly the kind of outcome we work hard to deliver. We're so glad it all came together so well for you. If anyone in your circle — friends or family — is thinking about making a move, we'd love the chance to make their experience just as memorable.
The helpfulness and going beyond of our…
The helpfulness and going beyond of our agent Adriaine.
March 30, 2026
Reply from IDEAL AGENT
Christopher, thank you for sharing this! Adriaine going above and beyond is a reflection of the standard we hold our agents to, and it's great to hear it made a difference in your experience. We appreciate you taking a moment to recognize that effort. If you ever need assistance again, or if someone close to you is looking for an agent who will go the extra mile, we'd love the opportunity to help.
Reply from IDEAL AGENT
Michael, thank you for sharing this! Achieving every goal set from the start is the mark of a great agent, and Julie clearly delivered. We're glad the experience lived up to expectations. If you ever have real estate needs in the future, or if someone in your network is looking for an agent they can count on, we'd be delighted to help them reach their goals as well.
Kevin was thrilled with the agent he…
Kevin was thrilled with the agent he was matched with, the agent helped him sell his home for above the asking price
March 1, 2026
Unprompted review
Reply from IDEAL AGENT
Kevin, thank you for sharing your experience! Selling above asking price is a fantastic result, and it's a great example of what the right agent can accomplish. We're glad the match was a strong one and that the process delivered real value. If you, or anyone in your circle, ever has another real estate need down the road, we'd be happy to make it happen again.
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