Ryobi Tools UK Reviews 

89,401
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 28,745 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth, and the website is very easy to navigate when searching for specific products. Consumers also deeply appreciate the prompt shipping times and the exceptional quality of the items received, noting that the cordless tools perform wonderfully. Some reviewers were not happy with order fulfillment, explicitly noting delayed refunds, missing items, or frustrating delivery experiences. Additionally, a few other people also felt that certain extended tools were quite heavy, making them tiring and difficult to operate comfortably. People mentioned that registering products or trying to dismantle certain attachments could occasionally be rather complicated.

What people talk about most

Product

Reviewers highlight positive aspects of product performance, expressing great satisfaction with the high... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting excellent delivery times,... See more

Quality

Users describe positive interactions with quality, noting that items work exceptionally well and meet... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy website navigation,... See more

User experience

Clients share positive opinions on user experience, noting that ordering is trouble free through an easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very handy tool that deals with those cutting or pruning jobs whereby you don’t want to go to the trouble of get out your larger chain saw. It is particularly useful for us older people who find bi... See more

Company replied

Rated 5 out of 5 stars

Very easy online ordering. Email updates regarding order/pick/dispatch and delivery timings. Very well packaged. Arrived when expected. Product easy to charge, connect and use. Exceptional quality as... See more

Company replied

Rated 5 out of 5 stars

Great tools can't fault them.my only gripe is the registration procedure.its not clear & very annoying.i have had to phone ryobi on many occasions to sort out the warranty.must say they are extremely... See more

Company replied

Rated 5 out of 5 stars

Ryobi are great tools for the gardener or the do it yourself I have a Strimer small Hedge trimmer Large high reach Hedge cutter ,Blower, And Patio scrubbing machine,Chain Saw,and Reciprocating saw all... See more

Company replied



Company details

  1. Tool Store
  2. also in
  3. Home Improvement Store
  4. Lawn Mower Store

About Ryobi Tools UK

Written by the company

About Ryobi

Ryobi® is one of the largest and most innovative power tool manufacturers in the world. Dedicated to delivering outstanding performance and reliability within the DIY market, we’ve built an enviable reputation by developing a real knowledge of exactly what people need from their power tools so that they can work more precisely, efficiently and safely. Through developing such a diverse range of tools, we’ve become a complete solutions provider for the home and garden - there’s a Ryobi® for every task and everyone!

Currently you can view Ryobi® tools with leading partners such as Amazon, Argos, B&Q, CBS Power Tools, Halfords and Very.co.uk as well as directly through the RyobiTools.co.uk website.

Our mission

Is to continue to drive cordless innovation through sustainable development. The environment is everyone's concern, and we are no exception. Our commitment is expressed through our cordless programs such as the 18V ONE+™ and the 36V MAX POWER battery systems, which reduce the number of unnecessary batteries and chargers required for each tool (Ryobi® batteries interchange between tools), have significantly less noise and zero harmful emissions especially versus petrol powered equivalents. Beyond strict compliance with current anti-pollution standards in the design of its products, the RYOBI® brand plays a part in respect of the environment by meeting European safety standards, considered as being amongst the strictest in the world, including the WEEE and RoHS directives.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

89K reviews

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4.5

All reviews

(89,401)

26,852 reviews in the last 12 months

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Rated 5 out of 5 stars

Great tools

Great tools , strong , reliable, easy to use , light weight, battery’s interchangeable with the non max range , which is nearly most of the tools , the max range are an extra power tool

October 26, 2026
Rated 5 out of 5 stars

I have owned Ryobi 18V tools for about…

I have owned Ryobi 18V tools for about 20 years and I currently own about a dozen, a mix of garden and power tools. As usual the new tools were exactly as described, they arrived on time and were very well packaged.
Ordering was easy and prices were better than usual as part of a deal where one was free.

October 26, 2026

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