Truckbedsupplies Reviews 

98
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting their excellent fit and finish, and often highlighting the ease of installation. Many people also commend the fast and reliable delivery service, with orders frequently arriving sooner than expected. The customer service team is widely appreciated for being responsive, helpful, and knowledgeable, providing excellent support throughout the ordering process and beyond. However, some customers encountered product design issues, reporting items that didn't fit well or needed additional sealing. A few other people also noted receiving orders with missing or damaged parts, or experienced unexpected shipping delays and incorrect deliveries.

What people talk about most

Product

Customers had positive experiences with product, often praising its quality, ease of installation, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent product quality, ease... See more

Customer service

People report positive experiences with customer service, highlighting its excellence, reliability, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've not yet installed my cap. Still need to remove the custom fitted fiberglass tonneau cover. But have assembled its frame. Assembly took less than two hours. Parts are of exceptional quality and al... See more

Rated 5 out of 5 stars

Was a little worried as I hadn’t heard of these guys. But pre-sales support was very responsive and informative. Someone responded to my question almost immediately over an hour past their posted clos... See more

Rated 5 out of 5 stars

Truckbedsupplies had the best price and shipping was a lot faster than expected. Product arrived in excellent condition with all parts and was easy to install. I also appreciated the follow up after t... See more

Rated 5 out of 5 stars

I purchased a bed cover from Truckbedsupplies and could not be happier with how easy it was. Their on-line ordering and customer service was exactly how it should be when ordering on-line. The product... See more

Company replied


Company details

  1. #4 of 10 best companies in Truck Accessories Store
  2. #36 of 89 best companies in Car Accessories Store

Written by the company

TruckBedSupplies.com is a trusted retailer specializing in high-quality truck bed accessories, backed by fast shipping, expert support, and guaranteed vehicle fitment. Based in West Babylon, NY, we offer professional installation services and an in-person showroom alongside our full online store. As an authorized dealer for top U.S.-made brands, we're committed to delivering a smooth, reliable buying experience for every truck owner — whether you shop with us online or stop by in person.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(98)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy ordering

Easy ordering, fast shipping, and excellent product quality. Everything fit perfectly and was exactly as described. Highly recommend!

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

So very happy!!!

At first i called. I had to make sure it was a real company and the person i spoke to was very understanding and answered all my dumb questions. 😆Ordering was easy. And fast. They even offered a military discount. Thank you for that! I really loved that it was a made to order item to fit my truck perfectly. I also love that it's a USA product made in a state not far from me. So that makes it Local-ish. Good enough for me! 😁
Unfortunately it was a little later than expected but they kept me informed. When I received the cover/topper the instructions seemed a little wrong or outdated for my exact topper. But we figured it out and it wasn't very difficult. I live in Oregon where it rains alot. So far the topper has been on my truck through some very heavy rains and flooding for the last few months and amazingly it has only gotten a couple drops of water on the inside. I do many bazaars because I make lots of things. And I was able to leave my truck full of my items and they stayed dry. Thank you for an amazing product. I'm forever grateful!

November 13, 2025
Rated 5 out of 5 stars

Best truck parts experience ever.

Quick shipping, great packaging, great price and the best install video Ive seen in a while. Took as long removing and disposing of packaging as it did to install. Very easy installation in about 30 minutes.

November 21, 2025
Rated 1 out of 5 stars

After ordering the topper

After ordering the topper, I received a text message saying the shipment would be delayed due to a backlog....that would have been good info to have BEFORE I ordered. The message said 12-20 days instead of the approx week initially stated on the website. Ok...sucks, but it is what it is. Nearly a MONTH later, I finally received the Topper. To that point, I had gone on 2 trips without the added truck storage space that I had hoped to have when initially ordering.
Getting set up to install the day before my final outing of the season, I open the box only to discover that the included instruction gave measurements for Ford, Chevy and Dodge...great, but I ordered a Topper for a Toyota. I tried to call during business hours, but got voicemail. After hanging up, I received a text from Rey apologizing for missing the call and to text with questions and your company would get right back to me. Awesome!...so I did. 5 days later, (this afternoon), I get a text from Loi apologizing for the delay in responding. HAHAHA! Great! Did my specific question get answered even then? Nope, of course not.
Additionally, I ordered the rear blackout screen for the Topper. At the time of ordering, there was no detailed description on the website about exactly what how this works or how to install, so I figured it would just be a velcro'ed screen to attach to the inside rear window. Easy. Nope! No instructions included at all for that either....but staring at it and examining the rear of the Topper, it became evident that the blackout screen is an either or option....screws and a fairly permanent replacement for the clear vinyl window. Dumb design and useless for me as I only want to black out the back occasionally. Again, something that would have been good to know before ordering. And why there would be absolutely no instructions for installing that...only you can answer.
After cussing and swearing and taking three times as long to install the Topper and tonneau as I had anticipated, I got it on. I do like both items, but as far as customer service and me recommending Truck Bed Supplies to any on the people who ask me about my new cover...not a chance! As a small business owner for over 30 years, now retired, my advice is to take care of your customer before AND after you are honored with their business. Credibility is like virginity....you only lose it once!
Good Luck!
Mike Matsuda

November 19, 2025
Truckbedsupplies logo

Reply from Truckbedsupplies

Hi Michael,

Thank you for taking the time to share your experience. We sincerely apologize for not getting back to you sooner. Your inquiry came in during the holiday period while our team was away, and as we returned and worked through the seasonal backlog, your message was unfortunately overlooked. That was never our intention.

Regarding the instruction manual, we’re truly sorry for the inconvenience. It appears the manufacturer included the wrong set of instructions in your package, which is something outside our control. However, we absolutely could have provided the correct instructions had we seen your message sooner, and we apologize for missing that opportunity to help.

For the lead time, our website does note that the topper ships in approximately 12–20 business days, which excludes weekends. We aim to make this clear so customers know what to expect, but we understand how delays can still feel frustrating.

We appreciate your feedback and will use it to improve our communication and response times moving forward. Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

Transaction went perfect

Transaction went perfect. Lower price than most, delivered on time, would buy from them again without hesitation.

November 12, 2025
Truckbedsupplies logo

Reply from Truckbedsupplies

Thank you for taking the time to share this! We’re glad to hear everything went as planned. We appreciate you choosing us and look forward to helping again in the future.

Rated 5 out of 5 stars

Product seems excellent

Product seems excellent. Instructions could have been better. Tried following on my phone and finally had to print instructions to be able to figure things out.

November 12, 2025
Rated 5 out of 5 stars

TBS: best prices and fast shipping

Truckbedsupplies had the best price and shipping was a lot faster than expected. Product arrived in excellent condition with all parts and was easy to install. I also appreciated the follow up after the order and the second follow up a few weeks after it was delivered to see how I liked the cover so far. Would recommend purchasing from TBS to anyone.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and quick delivery

Talk with a representative prior to ordering my truck bed cover. They were very friendly and helpful. I received my order very quickly. The instructions made the install very easy and quick. Received a text about 6 weeks later asking how the cover was working.

October 6, 2025
Unprompted review
Truckbedsupplies logo

Reply from Truckbedsupplies

Hi Kent,

Thank you for your review! We want to make sure you had a great experience shopping with us, hence the follow up after you received the item. Glad everything worked out!

Rated 5 out of 5 stars

I purchased a bed cover from…

I purchased a bed cover from Truckbedsupplies and could not be happier with how easy it was. Their on-line ordering and customer service was exactly how it should be when ordering on-line. The product shipped right away and showed up on time with no issues. I would definitely recommend this company and will use them again.

October 2, 2025
Unprompted review
Truckbedsupplies logo

Reply from Truckbedsupplies

Hi Scott,

Glad to hear everything worked out great!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look