Truckbedsupplies Reviews 

98
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting their excellent fit and finish, and often highlighting the ease of installation. Many people also commend the fast and reliable delivery service, with orders frequently arriving sooner than expected. The customer service team is widely appreciated for being responsive, helpful, and knowledgeable, providing excellent support throughout the ordering process and beyond. However, some customers encountered product design issues, reporting items that didn't fit well or needed additional sealing. A few other people also noted receiving orders with missing or damaged parts, or experienced unexpected shipping delays and incorrect deliveries.

What people talk about most

Product

Customers had positive experiences with product, often praising its quality, ease of installation, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent product quality, ease... See more

Customer service

People report positive experiences with customer service, highlighting its excellence, reliability, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've not yet installed my cap. Still need to remove the custom fitted fiberglass tonneau cover. But have assembled its frame. Assembly took less than two hours. Parts are of exceptional quality and al... See more

Rated 5 out of 5 stars

Was a little worried as I hadn’t heard of these guys. But pre-sales support was very responsive and informative. Someone responded to my question almost immediately over an hour past their posted clos... See more

Rated 5 out of 5 stars

Truckbedsupplies had the best price and shipping was a lot faster than expected. Product arrived in excellent condition with all parts and was easy to install. I also appreciated the follow up after t... See more

Rated 5 out of 5 stars

I purchased a bed cover from Truckbedsupplies and could not be happier with how easy it was. Their on-line ordering and customer service was exactly how it should be when ordering on-line. The product... See more

Company replied


Company details

  1. #4 of 10 best companies in Truck Accessories Store
  2. #36 of 89 best companies in Car Accessories Store

Written by the company

TruckBedSupplies.com is a trusted retailer specializing in high-quality truck bed accessories, backed by fast shipping, expert support, and guaranteed vehicle fitment. Based in West Babylon, NY, we offer professional installation services and an in-person showroom alongside our full online store. As an authorized dealer for top U.S.-made brands, we're committed to delivering a smooth, reliable buying experience for every truck owner — whether you shop with us online or stop by in person.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

98 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(98)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

They earned my business for life

First and for most I want to say this company went above and beyond to assist me. How so? I ordered a bed cover and about a day later I lost said truck. I immediately reached to them to try and cancel my order and ask for a refund. They got back to me quickly. They weren’t able to stop the transaction but did offer to send me a return label and were going to let me return it without a restocking fee and we’re going to cover the shipping. Amazing customer service. Come to find out I was able to find another truck and kept the bed cover. I updated them. They responded with telling me they were happy for me and asked if I needed any help with installation.
They have earned my business for life and I won’t suggest any other company to someone.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service

I had a small part on my new bed cover fail and requested a replacement. Customer service was excellent and very communicative. The part was shipped out with no delay. Very satisfied with the company's response to the issue.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Must have for your truck

Great service, fast shipping i had this on my old truck and had to have for my new one It rolls up and stores at front of truck bed letting you use entire bed!

February 17, 2026
Rated 2 out of 5 stars

the ordering process was very easy, flawed support

the ordering process was very easy. when FedEx had the package that contained the Bedrug on the delivery truck it was sent back to the hub for damage to the box. I received it the next day.
the box had been taped up the the bedrug itself was crumpled up and i guess shoved back in the "now repaired" container.
there were no instructions and i piece of velcro that attached the bottom of the rug to the floor of the bed was missing.
i called truckbedsupplies and customer service asked me to send pictures of the box, and the missing velcro piece which i did immediately.
the vendor receives the same tracking info the customer does so a quick check from their end would of confirmed this.
truckbedsupplies then bounced this over to Bedrug. said Bedrug needed more pictures!
everyone deflected resposibility from one to another.
not worth my time. went to Home Depot and spent $30.00 on a roll of velcro to get the install done.
this could of all been prevented if the vendor or the manufacturer would of sent the one missing strip.

February 17, 2026
Truckbedsupplies logo

Reply from Truckbedsupplies

Thank you for taking the time to leave a review and share your experience.

We’re truly sorry for the inconvenience and understand your frustration with the damaged packaging and missing Velcro strip. We know how important it is to receive your order complete and ready to install.

When you contacted us, we requested photos of the box and the area on the Bedrug where the Velcro was needed. This step ensures we provide the correct replacement part and document any shipping issues. Bedrug, as the manufacturer, also requires photos to verify placement before sending parts. We understand this may have felt repetitive, but it’s part of the standard replacement process.

We regret that you felt the process was frustrating and that you had to purchase Velcro locally to complete the installation. Our goal was always to provide the correct replacement, and we were actively following up to resolve the issue.

We appreciate your feedback and are committed to improving communication and support. To help make this right, we kindly ask that you reach out to the company owner email directly at rey@truckbedsupplies.com regarding the Velcro you purchased. He would like to personally review the cost and assist with a refund. Thank you!

Rated 5 out of 5 stars

Looks sexy lol

So i order this based off of many adds on Facebook. Very enticing ads. Cost was very reasonable. Shipping was fast. I do wish that the instructions were a bit easier to follow but it was still some what easy to put up.

February 17, 2026
Rated 5 out of 5 stars

Truck Bed Supplies had the bed cover I…

Truck Bed Supplies had the bed cover I was looking for and at the best price, and the shipping was fast. I ordered it on a Saturday and received it on Tuesday. The delivery partner that was used did a great job as well! A great experience from start to finish!

February 16, 2026
Rated 2 out of 5 stars

The bare bones of this review are…

The bare bones of this review are simple. My.money can be spent anywhere. I ordered a front grill guard. The money was taken out immediately. After 3.5 weeks I called to see when its coming as I hv heard nothing. Guy answered which is great, but said he was waiting for his shipment to come in as he was out of stock. And that it should be in to him in another week. That makes this 4.5 weeks now and still its not on its way. Where my problem is is the deception or lack.of honesty. If I would have been told this would take 2 months or better to get I would not have pulled the trigger here. I would've hone somewhere else even if it were more money. Its a common business practice it seems nowadays. Get your card, hammer it, then the waiting game starts with all the excuses. Thats my only complaint so far. BE HONEST TO PEOPLE ABOUT WHEN THEY WILL GET IT. Its not difficult. I dont hv the part yet so I cant comment on any of it. I hope it doesnt ho the way its gone so far.

January 26, 2026
Unprompted review
Truckbedsupplies logo

Reply from Truckbedsupplies

Thank you for taking the time to leave a review and share your experience.

We’re truly sorry for the delay and understand your frustration. We’ve been following up closely with our supplier, and at the time your order was placed we were initially quoted an estimated 3-week lead time. As soon as the supplier notified us of an unexpected delay, we made sure to inform you right away.

We appreciate the feedback and will continue improving how clearly we communicate lead times especially when supplier delays occur. We're continuing to follow up with the supplier daily to ensure we give you the most up to date lead time. At the moment your order is still expected to ship out first week of March!

Rated 1 out of 5 stars

Extremely Bad Service

I ordered a Bakflip MX4 truck cover from them. After it arrived I attempted to install it but it wasn’t fitting right. I had a suspicion that the parts were wrong but it took a lot of back and forth for them to finally admit that I was right. They said they would ship me the right parts. Took them a week to ship them and when they were delivered, they were delivered to a stranger’s house 80 miles away. Now I have to wait another week for them to ship the parts again. Mean while I’ve had a truck cover taking up half the floor in my living room for two weeks and they won’t even offer a partial refund for the inconvenience. Definitely won’t order from them again.

EDIT: I reached out to them like they asked and nothing changed. I was told I would receive a partial refund but never did. In fact, several more problems arose after writing this review. It’s been nothing but a headache dealing with this company.

February 18, 2026
Unprompted review
Truckbedsupplies logo

Reply from Truckbedsupplies

Thank you for taking the time to leave a review and share the details of your experience.

I’m truly sorry for the inconvenience this caused, especially with the cover taking up space while you’ve been waiting for the correct parts. Once we confirmed the parts mismatch, we worked directly with RealTruck to get the proper replacements out as quickly as possible. Unfortunately, the carrier delivered the package to the wrong address, which created another unnecessary delay.

We’re doing everything we can to stay on top of RealTruck and the shipping process to get the parts to you as fast as possible, and we agree this situation has been frustrating.

Please reach out to me directly (the owner) at rey@truckbedsupplies.com with your order number. I’d like to personally review this and discuss a partial refund to help make this right for you.

- Rey

Rated 4 out of 5 stars

The bed cover arrived on time…

The bed cover arrived on time unfortunately it must be old stock because the rubber bushings where it mounts to the bed are old and dry rotted looks almost like they were eaten by a mouse it will have to do unfortunately I have a trip coming up in a couple of days and will not be able to return it plus shipping to return it would be a big headache

January 26, 2026

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