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MTN SHOP Reviews 

260
•
TrustScore 4 out of 5

3.8

Industrial Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality and originality of the products, often noting competitive pricing and excellent value. Many consumers highlight the efficient and fast delivery service, with orders arriving promptly and well-packaged. People also commend the excellent service, clear communication, and helpful support, especially regarding aftersales. However, some customers also noted issues with order fulfillment, experiencing significant delays in delivery or items not arriving at all. A few other people also felt that products sometimes arrived damaged or incorrect, and reported a lack of updates or slow response times from customer service.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many noting that items are exactly as described... See more

Delivery service

Consumers generally report positive experiences with delivery services, often highlighting fast dispatch and... See more

Order

Users describe ambiguous interactions with order, with some customers praising the quick response and... See more

Service

Customers consistently note positive experiences with service, praising the great communication, tracking... See more

Response time

Customers had negative experiences with response times, with many reporting a lack of communication and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received all my items in perfect condition, all original of course, packaging and service from the store very well. I don't give it 5 stars and I do give it 4 stars for the delay in sending the or... See more

Rated 5 out of 5 stars

Great customer service from Mirabel. Ordered a flex polisher,it arrived with an issue which was rectified straight away. No quibbles, no I'll refer you to someone else, dealt with end of. Great prices... See more

Rated 5 out of 5 stars

MTN is a great on line shop I was able to get exactly the make and the product I wanted at a decent price and there delivery was really fast and Secure too, Their customers Sevice was superb and the... See more

Company details

  1. Industrial Equipment Supplier
  2. Industrial Area
  3. Safety and Work Wear Store
  4. Safety Equipment Supplier

Written by the company

MTN SHOP is a global provider of Entertainment rigging, Industrial Rigging and safety products for the toughest industries. High quality, Low price & Fast S/H. Get professional advice from our experts. Powered by Mountain Productions since 1979.

Contact info

3.8

Great

TrustScore 4 out of 5

260 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(260)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Good value

Bought a well known brand item from MTN as they were the cheapest price. Was a bit wary as I’d never heard of this company. However, order went through smoothly, item was well packaged and delivered on time. That’s all anybody wants.

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

rubbish service

invoiced me on the 4th of Sept 2025 it is now the 15th of September and still haven't received my order despite complaining several times to them. Had no response at all.

September 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Very good company

Have brought quite a bit from this company, which provides good quality tools at reasonable prices, I have only once had a problem with an order and was dealt with straight away with no quibbles. I would recommend this company

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

Over priced, penny pinchers

Bought hellberg helmet earmuffs way overpriced took a bit to arrive did not come with arms(very silly way of formatting that one, especially when people could already have a KASK adapter selected) ended up getting same thing from a place in Cork almost half the price including a hygiene kit, won't be buying from mtn again that's for sure

July 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Quick delivery

I have no complaints. Great product and fantastic customer service. I actually felt listened to when I called.

July 2, 2025
Unprompted review
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