We bought a Samako device back in February and absolutely loved it. Unfortunately in July it got a bit of water damage and stopped working. After reaching out to the Samako customer service, who were... See more
Company replied
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We bought a Samako device back in February and absolutely loved it. Unfortunately in July it got a bit of water damage and stopped working. After reaching out to the Samako customer service, who were... See more
Company replied
I placed and pais an order (#92389) on July 24th. Since I didn’t get any message, I’ve send an e-mail on August 3rd to inform when the delivery was foreseen. On August 6th I got a reply to confirm... See more
Company replied
I have purchased two products from Samako Cleaning and I am very happy with both. Also the service is great. When I purchased the Aqualis S1 At first the machine would not charge, but the customer ser... See more
Company replied
I really like this company. I bought vacuum cleaner and I loved it. It is so easy to use and way better quality that some other wireless topbrands. Customer service is great. I got help I needed very... See more
Company replied
Bij Samako geloven we dat hoogwaardige schoonmaaktechnologie niet onnodig duur hoeft te zijn. Veel merken van vandaag vragen hoge prijzen voor hun producten, zonder altijd de kwaliteit of toegankelijkheid te bieden die consumenten verdienen. Wij doen het anders: we bieden innovatieve oplossingen van topkwaliteit, met een strak en modern design, tegen een eerlijke prijs. Onze missie is helder: de geavanceerde technologieën die normaal alleen in dure merken te vinden zijn, toegankelijk maken voor iedereen. We combineren prestaties met stijl en betaalbaarheid, zodat je kunt genieten van een schoon en verzorgd huis zonder compromissen.
Laanenderweg 17, 1812PW, Alkmaar, Netherlands
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Great product, I have the Power Clean Pro and have used it a few times on the couch and in the kitchen. The different bits are really great for all kinds of cleaning solutions. It's a bit of a learning curve to clean the machine well after use though. This takes some time.
Excellent service. I bought a Dect Clean vacuum cleaner, but after a while the suction power decreased. The defective vacuum cleaner was replaced.
Amazing Cleaner – Highly Recommended!
This cleaner has truly exceeded my expectations. From the very first use, it’s clear that this is not an average appliance, but a powerful and reliable machine that delivers exactly what it promises. The suction power is impressive: dust, hair, and crumbs are effortlessly removed, even from carpets and hard-
to-reach corners.
What I especially appreciate is how solid and well-
built it feels. You can tell it’s a high-quality product
designed with care. It runs smoothly, isn’t overly noisy, and is very easy to use. Maintenance is simple as well, which makes the overall experience even better.
In short, this is a top-quality vacuum cleaner that does its job perfectly, is highly reliable, and makes household cleaning much easier. I’m extremely satisfied and would definitely recommend it to anyone looking for a truly great vacuum cleaner.
Quick delivery and very good quality machines.
The customer service is amazing. I wish every company worked as fast and efficient as Samako!
Great machine. Quick delivery we are very happy with it.
The steam cleaner does not clean well. We would return it, but missed the return date.
⭐️⭐️⭐️⭐️⭐️
I really love the Samako brand! I already own their steamer for cleaning stains, and it works amazingly well. Recently, I ordered the vacuum that also mops, and I’m honestly impressed. The AI feature that detects the type of floor and adjusts how it works is such a smart touch and makes cleaning so easy.
I also love the smell of their cleaning products so much that I ended up buying more. As a bonus, I received a small textile/room spray as a gift, and the scent is absolutely lovely. The stain remover spray works perfectly with the steamer vacuum too, which is a huge plus.
I’ve now also purchased the Nano handheld vacuum, waiting for it to arrived, at leased I would be able to vacuum my corners, stairs and couch with it. My brother came over, tried it, and immediately wanted one for himself. He jokingly asked if he could borrow mine… I told him he’d have to get his own! 🤦😂 No borrowing.
Great products, thoughtful technology, and amazing scents. Highly recommend Samako! Really fell in love with their products.
In a word… Excellent!!!
The service, the product THE CLEANING WITH IT, just magnificent!!!!
I blindly recommend it🫶🏽
I placed two orders three weeks ago, and the tracking numbers ended up being the wrong packages, some items still haven't shipped, and the order statuses in my account are incorrect. Support only promises to look into the matter, but nothing has changed so far. They're just empty promises and assurances that it's not a scam. But in practice, it feels like a complete scam.
Reply from Samako Cleaning
I have not yet received my product which was ordered in black Friday sale
Order no #34912
After so much wait and continue to contact gpt the track and trace code of DHL
DHL eCommerce trackingnummer: 3SMPK28384141
That code says that the product is returned back to Samako.
This is soon bad after waiting for the product, this is returned back.
Appreciate your help
Reply from Samako Cleaning
It’s a nice Hoover overall, but it struggled a bit when picking up small pieces of paper, one even got stuck. It handles crumbs and carpets quite well, though. Of course, it can’t really compete with a Dyson, but that’s understandable given the price.
Purchase totally worth it. Customer service is top, answering and following up with enquiries in a record time. Received the items in perfect condition. Already used it to clean the mattress, it looks brand new!!
Very great products!
I have the Airsteam S1 and PowerClean V2. They work really well and are easy to use.
Shipping was the next day!
I clean now my couch regularly and it stays looking like new!
We bought a steam cleaner from Samako and were impressed right from the start, it worked beautifully. After a little while, though, our unit developed a small malfunction. These things happen, so we reached out to customer service hoping for some guidance.
To our surprise, the team responded almost immediately. They were kind, patient, and genuinely eager to help. Instead of making the process complicated, they quickly arranged a replacement and kept us updated the whole way. Within no time, a new unit arrived at our door, and everything has been working perfectly since.
It’s rare these days to find a company that not only stands behind its products but truly cares about its customers. Because of that, Samako has definitely earned our trust. Highly recommend!
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