Shoutout Peter for fixing my server issue. I opened up a ticket thinking I knew what the problem was, but it was a completely different issue. Peter went into my server files and deleted the corrupted... See more
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Company details
- #17 of 65 best companies in Web Hosting Company
Information provided by various external sources
Survival game server hosting. Rent a DDoS protected, high performance game server on our custom control panel today. Experience the Survival Servers difference!
Contact info
United States
- support@survivalservers.com
- survivalservers.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
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Great service
Had a wonderful experience using survivor servers. I’m not to well versed in starting servers and was about to refund the server. Steven reach out very promptly after my refund request and immediately solved all my issues of converting my already made world and character to get the server working. Would definitely recommend to friends
Some hiccups but over all a good experience!
Had some issues at first with my server stopping and not restarting. I was moved to a different server box which fixed my issue. Seems to be running well now! Staff is pretty prompt when responding, especially Steven. Helped me out a few times when thing either weren't working (like the stopping issue) or mods were crashing my server (my fault). So I'd say it's been a good experience.
To summarize: I would recommend them and I appreciate how friendly their customer service is.
Quick and Helpful Support
I emailed a question about an issue I was having with backing up server files and Steven replied very quickly and even created a compressed backup for me to download from the file manager on my account. Thanks Steven.
Great customer service!
Steven and Peter have been nothing but amazing! They are quick to answer all my annoying questions and help me keep my server up and running. Couldn’t recommend them enough! Will definitely keep coming back to them whenever I need new servers!
Steven helped get the server for…
Steven helped get the server for Palworld back online within less than an hour!
Great Customer Service
Steven was incredibly helpful to me when I was running into some problems with the servers, within just 20 minutes of writing my ticket he managed to respond to me and fix my problem. My experience has been stellar since!
The staff
The staff, Steven was super helpful and was very understand. Helped solve all of the problems i was experiencing.
Peter was great fast and to the point…
Peter was great fast and to the point 10/10 work
Steven gave amazing quick support
Steven gave amazing quick support im always happy to have him in my need of support using survival servers
Shoutout Peter for fixing my server…
Shoutout Peter for fixing my server issue. I opened up a ticket thinking I knew what the problem was, but it was a completely different issue. Peter went into my server files and deleted the corrupted file for me which was the giving me the problem.
These guys never disappoint...
I have been a customer for several years now and have never once had a bad customer service experience. I recommend them to everyone I can.
Peter was fantastic
Peter helped me get my entire sever to a playable state including a database migration. It was top notch service and the reason I run all of my game servers through Survival Servers.
Excellent Customer Support
Peter was awesome and very timely in his responses to my server not functioning correctly! when the initial fix didnt work, he jumped back on and made sure it got fixed immediately! 5/5 Excellent customer support!
Best 7D2D server there is!
Best 7D2D server there is!
I have had multiple servers over the years and tried other companies. Yet I keep coming back to SurvivalServers. Now they even respond much faster to tickets so our downtime is minimal when there is any.
i had a issue with a palworld server…
i had a issue with a palworld server and support was not only kind, they are also very helpful and very good at explaining issues for customers to understand. excellent service and i am very pleased.
Awesome Service
Me and my friend started a world on Palworld and wanted to be able to play at any time so we rented a server. Survival Servers was very easy to rent the server and Steven White even helped us transfer the save file after we asked for support. We then had trouble with our characters and Peter Quadro clutched up and helped us both so we keep our progress. We will definitely be using Survival Servers later on for the games we want a server for and will recommend them to anyone that is looking for one.
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