Survival Servers Reviews 

913
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, often going above and beyond to resolve issues. Customer service is frequently highlighted as exceptional, with many appreciating personalized, efficient support. Reviewers are particularly impressed with quick response times, often receiving assistance and fixes within minutes or hours, ensuring minimal downtime. However, some customers noted occasional server instability, experiencing malfunctioning servers, sub-par performance, or extended downtime after crashes. A few also mentioned frustrating instances of data being wiped, leading to lost progress.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many expressing appreciation for the helpfulness and... See more

Customer service

Users describe positive interactions with customer service, highlighting their speed and efficiency in... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the top-notch technical... See more

Response time

Customers consistently note positive experiences with response times, with many reporting very fast responses... See more

User experience

People report positive experiences with user experience, often highlighting easy setup and a solid control... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shoutout Peter for fixing my server issue. I opened up a ticket thinking I knew what the problem was, but it was a completely different issue. Peter went into my server files and deleted the corrupted... See more

Rated 5 out of 5 stars

Best 7D2D server there is! I have had multiple servers over the years and tried other companies. Yet I keep coming back to SurvivalServers. Now they even respond much faster to tickets so our downtim... See more

Rated 5 out of 5 stars

If this is the same Steven, he's worked on servers I've had over, what...10 years now? (it seems like it anyway). He's always prompt, always polite, always willing to answer all my questions and e... See more

Rated 5 out of 5 stars

I have used a few different server rental websites this is by far the best one. I was having some trouble adding some mods to my server. Stephen came and quickly helped me resolve my issues. This is t... See more


Company details

  1. #17 of 65 best companies in Web Hosting Company

Information provided by various external sources

Survival game server hosting. Rent a DDoS protected, high performance game server on our custom control panel today. Experience the Survival Servers difference!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

913 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(913)

180 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Had a wonderful experience using survivor servers. I’m not to well versed in starting servers and was about to refund the server. Steven reach out very promptly after my refund request and immediately solved all my issues of converting my already made world and character to get the server working. Would definitely recommend to friends

July 22, 2026
Rated 5 out of 5 stars

Some hiccups but over all a good experience!

Had some issues at first with my server stopping and not restarting. I was moved to a different server box which fixed my issue. Seems to be running well now! Staff is pretty prompt when responding, especially Steven. Helped me out a few times when thing either weren't working (like the stopping issue) or mods were crashing my server (my fault). So I'd say it's been a good experience.

To summarize: I would recommend them and I appreciate how friendly their customer service is.

July 22, 2026
Rated 5 out of 5 stars

Quick and Helpful Support

I emailed a question about an issue I was having with backing up server files and Steven replied very quickly and even created a compressed backup for me to download from the file manager on my account. Thanks Steven.

July 22, 2026
Rated 5 out of 5 stars

Great customer service!

Steven and Peter have been nothing but amazing! They are quick to answer all my annoying questions and help me keep my server up and running. Couldn’t recommend them enough! Will definitely keep coming back to them whenever I need new servers!

July 20, 2026
Rated 5 out of 5 stars

Great Customer Service

Steven was incredibly helpful to me when I was running into some problems with the servers, within just 20 minutes of writing my ticket he managed to respond to me and fix my problem. My experience has been stellar since!

July 20, 2026
Rated 5 out of 5 stars

The staff

The staff, Steven was super helpful and was very understand. Helped solve all of the problems i was experiencing.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Shoutout Peter for fixing my server…

Shoutout Peter for fixing my server issue. I opened up a ticket thinking I knew what the problem was, but it was a completely different issue. Peter went into my server files and deleted the corrupted file for me which was the giving me the problem.

July 16, 2026
Rated 5 out of 5 stars

Peter was fantastic

Peter helped me get my entire sever to a playable state including a database migration. It was top notch service and the reason I run all of my game servers through Survival Servers.

July 16, 2026
Rated 5 out of 5 stars

Excellent Customer Support

Peter was awesome and very timely in his responses to my server not functioning correctly! when the initial fix didnt work, he jumped back on and made sure it got fixed immediately! 5/5 Excellent customer support!

July 16, 2026
Rated 5 out of 5 stars

Best 7D2D server there is!

Best 7D2D server there is!
I have had multiple servers over the years and tried other companies. Yet I keep coming back to SurvivalServers. Now they even respond much faster to tickets so our downtime is minimal when there is any.

July 15, 2026
Rated 5 out of 5 stars

i had a issue with a palworld server…

i had a issue with a palworld server and support was not only kind, they are also very helpful and very good at explaining issues for customers to understand. excellent service and i am very pleased.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Service

Me and my friend started a world on Palworld and wanted to be able to play at any time so we rented a server. Survival Servers was very easy to rent the server and Steven White even helped us transfer the save file after we asked for support. We then had trouble with our characters and Peter Quadro clutched up and helped us both so we keep our progress. We will definitely be using Survival Servers later on for the games we want a server for and will recommend them to anyone that is looking for one.

July 14, 2026

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