doesn't matter what game, apex has honestly never let me down since 2024. i have done not just mc mods, plugins, resourcepacks other games as well. will always come back. super fast customer service b... See more
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Review summary
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What people talk about most
Reviews shaping this summary
GREAT EXPERIENCE!! Wonderful Helper “Ben”.. Fast responsive time.. Very professional! questions i asked, were precisely answered.. Issues had arisen at some point, But he definitely fixed all the issu... See more
Company replied
ive never had an issue with the staff at apex. always making sure they give me the info i need and if i dont understand something they always stay with me and explain so many different ways till i do... See more
Company replied
I've had nothing but good experiences with apex! They've always been an amazing help (as someone whos not super tech savy) and they're super patient. I had the pleauser of working with Benjamin tonigh... See more
Company replied
Company details
Written by the company
Apex Hosting's mission is to be the leader in hosting Minecraft servers through dedication to customer support and education.
Contact info
4.5
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As someone who has never messed with…
As someone who has never messed with mods before Ben was such a help when it came to instructing me how to get my minecraft server running.
November 5, 2026
Unprompted review
Reply from Apex Hosting
Hello, Lexie!
We're happy to hear Ben was able to assist you in setting up your modded server! We'll make sure to share this positive feedback with him :)
Best regards,
Apex Hosting
Reply from Apex Hosting
Hello!
Thank you for the awesome review! We are absolutely thrilled to hear that you found the setup process fast and the user interface easy to navigate. We love giving our users the freedom to highly customize their settings, and it is fantastic to know you are enjoying all those features. Have a great time with your server!
Best regards,
Apex Hosting
i regret buying this
November 4, 2026
Reply from Apex Hosting
Hello!
We appreciate you taking the time to leave your feedback. Providing an excellent hosting experience is our top priority, and we would like to learn more about your time with us. We have opened a support ticket with you so our team can gather more details and assist you further.
Best regards,
Apex Hosting
That the server are not up to date when…
That the server are not up to date when the game is and your paying about 30$ for a server to not use it
November 4, 2026
Reply from Apex Hosting
Hello, Princess!
Thank you for your honest feedback, and we're sorry about the outdated version.
We have reached out to you directly to get more details on what you're seeing so we can assist you and update the game promptly.
Best regards,
Apex Hosting
Please translate it for me.
October 28, 2026
Reply from Apex Hosting
Hello!
Thank you for the four star review. Our team would be more than happy to assist you with any concerns related to our services. We have reached out directly to know more about what you need translated!
Best regards,
Apex Hosting
amazing and easy to use
amazing and easy to use! i love this hosting service more than my old one.
October 28, 2026
Reply from Apex Hosting
Hello, Tyler!
Thank you for sharing your positive experience with us! We're happy to hear that you've found our service easy to use :)
Best regards,
Apex Hosting
Top Tier Hosting Service!
Easily the best hosting service I've ever had. They're always super helpful and quick to respond, even on weekends!
November 2, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you so much for the incredible review! We are absolutely thrilled to be considered the best hosting service you have ever had. Our team loves being there for you, weekends included, and we are so glad our quick responses have been helpful. We truly appreciate your support and look forward to providing you with excellent hosting for a long time to come!
Best regards,
Apex Hosting
I really enjoyed the ease of access and…
I really enjoyed the ease of access and ease of modding . I do think the server performance could improve but price wise I can see why . One update I would try to implement is some built in system for easier client vs server mod verification
October 25, 2026
Very Helpful
Very Helpful
Apex Hosting Team are always willing to help and reply very fast. Also with technical things within the game and unforeseen bugs.
October 29, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for the amazing feedback! It is fantastic to hear that our team was able to provide fast and helpful assistance with your in-game technical questions. We truly appreciate your support, and our 24/7 support team is always here whenever you need a hand!
Best regards,
Apex Hosting
For FS25 wouldn't start right away and…
For FS25 wouldn't start right away and required tech support in order to get server started.
November 2, 2026
Reply from Apex Hosting
Hello, Chase!
We apologize for the initial issues encountered with your server, and we appreciate your patience while our support team sorted it out.
We're looking into the root cause of the installation hiccup so our developers can make the launch process much smoother moving forward. Thank you for taking your time to share your feedback. If you have any other concerns, please don't hesitate to reach back out to our team.
Best regards,
Apex Hosting
I paid for my server and I got the…
I paid for my server and I got the email that is ready and I went to go join the server. I wouldn’t really join and I already took my money,
October 28, 2026
Reply from Apex Hosting
Hello Makaio!
We're sorry to hear that you've been unable to connect to your server after purchasing it!
Our support team is always more than happy to help you figure out what's going wrong and get your server up and running. Please reach out to us at https://apexminecrafthosting.com/support/ so we can take a closer look and get this resolved for you!
Best regards,
Apex Hosting
I have not received an email to verify…
I have not received an email to verify my account, now I can't access my control panel to update my server so I can't access the server that I am paying for.
October 18, 2026
Reply from Apex Hosting
Hello Garrett!
We're sorry to hear about the trouble you experienced accessing your account and control panel.
We're glad to see that you've since been able to log in, and we appreciate you reaching out to our support team through a ticket. If you experience any further issues or need assistance with anything else, please don't hesitate to contact us. We're always happy to help!
Best regards,
Apex Hosting
I docked 3 points for spamming my email…
I docked 3 points for spamming my email without my permission.
Reply from Apex Hosting
3 hours ago
Hello!
We appreciate you taking the time to leave a review. Our team ensures that we only contact clients with necessary account information. You are always welcome to adjust your communication preferences to best suit your needs.
My Response:
1) I never opted in to being spammed with emails.
2) You are being purposefully misleading when you write "we only contact clients with necessary account information." I never made the claim that a member of your team was contacting me. I made the correct observation that your company is spamming my inbox.
October 23, 2026
Reply from Apex Hosting
Hello!
We appreciate you taking the time to leave a review. Our team ensures that we only contact clients with necessary account information. You are always welcome to adjust your communication preferences to best suit your needs. To update your email settings, please visit your billing account details at this link: https://billing.apexminecrafthosting.com/clientarea.php?action=details
Best regards,
Apex Hosting
It’s really good me and my friends are…
It’s really good me and my friends are having fun. Adding mods was kinda hard but I found it out fast.
October 25, 2026
Reply from Apex Hosting
Hello Fabian!
Awesome! Modding can take a little getting used to, but once you've got the hang of it, there's so much you can do. Have fun exploring all the possibilities with your friends!
If you ever run into any difficulties, our support team is just a message away.
Best regards,
Apex Hosting
I bought the 4gb pack and i cant…
I bought the 4gb pack and i cant complain been playing with 3 of my friends on it and never had any issues and the price seems reasonable 5 stars
October 25, 2026
Reply from Apex Hosting
Hello!
Thank you for sharing your positive experience with our service. We're glad to hear you've been able to play with your friends without issues!
If ever you have any concerns, feel free to reach out to our 24/7 support team through our website :)
Best regards,
Apex Hosting
Its laggy even with only 5 people on…
Its laggy even with only 5 people on the server, i bought the 6 GB server, the rest is fine.
October 16, 2026
Reply from Apex Hosting
Hello, Stephen!
We're sorry to hear that you're experiencing lag on your server.
We have reached out to you directly so our team is able to assist you in resolving this concern.
We hope to hear back from you soon!
Best regards,
Apex Hosting
Awesome service!
The agents are always knowledgable, understanding, and quick to solve my issues. The service is incredibly reliable, I love getting hosting with them! When a new game with dedicated servers come out I always look to see if Apex supports it yet.
October 23, 2026
Unprompted review
Reply from Apex Hosting
Hello Troy!
Thank you so much! We're happy to hear that our team has consistently provided a great experience and that Apex is your go-to choice for game server hosting.
We truly appreciate your trust in us! :)
Best regards,
Apex Hosting
Prompt responses
Prompt responses. I was surprised they replied pretty fast to my questions.
October 13, 2026
Reply from Apex Hosting
Hello!
Thank you for the fantastic review! We know how important it is to get quick answers when you have questions about your server. We are thrilled to hear that our team was able to surprise you with their speedy responses. Please remember that our 24/7 support team is always here and happy to help you out!
Best regards,
Apex Hosting
they knew prety quick what the problem was
they knew prety quick what the problem was and where the miss comunication was with the AI helper. got it solved prety quick
October 21, 2026
Unprompted review
Reply from Apex Hosting
Hello, Jamie!
Thank you for sharing your positive experience with our support team! We're glad to hear they were able to assist you in resolving your concern swiftly :)
Best regards,
Apex Hosting
I am very impressed with how the server…
I am very impressed with how the server has handled what I have thrown at it. Compared to Minecraft’s realm system these servers are amazing.
October 13, 2026
Reply from Apex Hosting
Hello!
We're happy to hear that your server has been performing so well and that you're enjoying the experience!
If you ever need any assistance, feel free to reach out!
Best regards,
Apex Hosting
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