I've tried just about every weight loss and exercise program out there and usually give up after about a month because I just don't see results. RH is different! I started losing weight my first week.... See more
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Review summary
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Their customer service has been very responsive and helpful. Overall, a good app and program. However, I asked for a refund because their program algorithm won’t accommodate anyone over 300 pounds (I... See more
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I like the workouts so far but would like to see my workouts for the upcoming week including rest days so i can plan accordingly. Would also like to see modifications for exercises like planks! But on... See more
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Joined this for a month at the price of £9.99 which I thought was good. I think it’s a good app with some nice recipes etc & I lost weight The downside is they took an unexpected charge of £44.99 fo... See more
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Company details
- #62 of 74 best companies in Weight Loss Service
About Reverse Health
Written by the company
Fitness & meal plans for women over 40
Discover the fitness app created for women over 40. Our science-backed approach combines easy-to-follow Wall Pilates, Chair Yoga and Somatic workouts as well as custom meal plans, incl. Keto diet to help you achieve your fitness goals and weight loss.Contact info
8480 Honeycutt Rd. Suite 200-V700 , 27615, Raleigh, United States
- 720-764-9699
- help@reverse.health
- reverse.health
3.8
Great
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Great customer service!
On a few occasions I have needed to ask some questions regarding the program and I have had a truly positive experience with that. I expected to have to ask several times before getting answered, or not answered and I was pleasantly surprised to receive prompt helpful replies.
September 6, 2026
Unprompted review
Reply from Reverse Health
Hi Peggy,
Thank you for these incredibly kind words! Our support team strives to make every interaction fast, clear, and reassuring, so it is deeply rewarding to know you had such a positive experience. We are delighted to have you as part of our community and to be supporting you step-by-step through your program.
Thank you for trusting us with your journey! If there is ever anything else you need, please feel free to reach out to our team whenever you like. We’re always happy to help.
Best regards,
Kimberly
Reply from Reverse Health
Hi there,
Thank you so much for the wonderful feedback! We are thrilled to hear that you find the directions and examples simple, clear, and easy to follow. Making your routine as straightforward and enjoyable as possible is our top goal, so it means the world to know we’re hitting the mark for you.
Keep up the amazing work! If you ever have any questions or need extra guidance along the way, please feel free to reach out to our team anytime. We are always here to support you!
Warmly,
Kimberly
Do not support this business. AVOID
Do not support this business.
Vulnerable adult was scammed £90 on repeat subscription and they refused to give it back despite never using the company. Details were set up after using the website briefly, 4 months later £90 came out account and they refused to give this back despite no reminder emails or proof of sign up.
Avoid this company, takes advantage of vulnerable people.
September 1, 2026
Unprompted review
Reply from Reverse Health
Hello,
Thank you for bringing this to our attention. We are deeply committed to clear and transparent billing practices across all of our services. Reverse Health operates on a subscription model where all pricing, billing cycles, and renewal details are clearly displayed before purchase and sent immediately afterward in a confirmation email. That said, we understand the sensitive nature of your concern and want to work directly with you to resolve this quickly. Please contact our team at feedback@reversegroup.io and mention Ana for priority support so we can locate the account details and investigate this matter right away.
Sincerely,
Kimberly
Reverse Health App is excellent...
I think the Reverse Health app is really useful. The meal plans are very varied, balanced, and easy to follow, and the ability to create a "shopping list" which can be printed is super helpful. The tracker aspect of the app actually helps to keep motivated, as you can see your progression. All the staff are very welcoming, supportive and encouraging, and respond very quickly to any contact. The Programme is the best I have experienced, there is a very strong community who are always supportive and encouraging, and I would happily recommend.
September 6, 2026
Unprompted review
Reply from Reverse Health
Hello,
Good day! Thank you so much for taking the time to leave such a detailed and heartwarming review! We are thrilled to hear how much you are benefiting from the varied meal plans, printable shopping lists, and tracking features. Our team works hard to provide fast, compassionate support, and it means everything to know you feel so well cared for.
The supportive community is truly the heart of Reverse Health, and members like you make it special. Thank you for your recommendation and for letting us be part of your wellness journey! If you ever need anything or have questions along the way, please feel free to reach out to our team anytime. We are always here for you!
Best regards,
Kimberly
I felt the istruction are not so good
September 1, 2026
Reply from Reverse Health
Hi there,
Thank you for sharing your thoughts! We are committed to providing a smooth and seamless start along every step of your journey, so we appreciate your note regarding the instructions. We would love to review your experience and assist you directly. Please reach out to us at feedback@reversegroup.io and mention Ana for priority assistance!
Best regards,
Flor
Reply from Reverse Health
Hi there,
It is certainly never our intention for your experience to fall short of expectations, as we are deeply committed to providing every member with a valuable and rewarding program. We would love the opportunity to learn more about your time with us and see how we can best support you. Please reach out to us at feedback@reversegroup.io and mention Ana so we can review your account directly and give you priority assistance.
Best regards,
Flor
I could not access the app and now have…
I could not access the app and now have lost a week of usage. Therefore it is of no use to me. I asked for a refund if they can’t make it right. I would have never had invested in this product .
Colleen K Smith
September 2, 2026
Reply from Reverse Health
Hi Colleen,
It is certainly never our intention for any part of your journey to start off this way, as we are fully committed to ensuring our members have a smooth, positive experience from day one. We would love nothing more than to help you get this sorted and make things right.
It looks like our team has already reached out to you, and we are currently waiting on your reply so we can take the next steps to assist you. Alternatively, you can reach out to us directly at feedback@reversegroup.io and mention Ana, and we will be happy to take a closer look and give your case priority attention.
Best regards,
Flor
The purchase was almost too easy
The purchase was almost too easy. The staff was very helpful. It did not seem pushy even when I confirmed that the coaching was a rather large additional expense. Again, they did not push but left it open for me to decide. The videos for the exercise are good and easy to follow and the suggestions for food and wellness are beneficial. The only thing I wish I could do would be to access the videos on my tv so they would be larger. So, a suggestion for a future update.
September 1, 2026
Reply from Reverse Health
Hi Chris,
Thank you so much for taking the time to share such a detailed review! We are so glad to hear that your experience with our team felt comfortable, clear, and pressure free, and that you are enjoying the exercise videos alongside the food and wellness guidance. Having straightforward tools to build your daily routine makes all the difference.
Regarding your idea about watching the routines on a bigger screen, you can actually stream the workouts directly to your TV using screen mirroring or casting from your mobile device! That said, we really appreciate the suggestion for a native TV integration and will pass it along to our team.
As you keep going and getting into your rhythm, please know that we are always right here to support you. Do not hesitate to reach out if you ever need any guidance along the way!
Best regards,
Flor
Excellent customer service
Enrolling for this course was easy. Unfortunately, it wasn’t for me, so I made contact and cancelled my subscription. I was contacted immediately and the subscription was cancelled. I had really nice e mails in reply. Thank you Reverse Health for making the whole process easy.
September 1, 2026
Reply from Reverse Health
Hi Sandra,
Thank you for sharing your experience with us! We always aim to make every step as smooth as possible, so we are glad to hear that enrolling and reaching out for cancellation was effortless for you. Even though the program was not the right fit, it means a lot to know that you felt well taken care of by our team.
If you ever decide to give us another try or need anything else down the road, please know that we are always here to help. We wish you all the very best on your health journey!
Best regards,
Flor
I signed up for chair exercises and…
I signed up for chair exercises and didn’t get any. I will not be renewing.
September 4, 2026
Reply from Reverse Health
Hi Martha,
Thank you for getting in touch! I’ve just sent an email to your inbox with everything you need so we can make sure you get full access to your subscription.
Looking forward to hearing from you!
Warm regards,
Amelia
Slow response time
It took a while, but they did respond. I think theyay have responded sooner, but I didn't receive the first message. I think this because the message I received said that I hadn't responded so they were closing my file. I did respond after this message
September 3, 2026
Unprompted review
Reply from Reverse Health
Hi Robin,
Thank you for sharing your experience. We always aim to provide prompt support, and it is never our intention to leave you waiting or close a chat prematurely. During busy times or when messages miss each other, things can occasionally get delayed, but we are glad we were able to connect and get back to you!
We are always here to assist and keep your momentum going. If you ever need anything urgent in the future, please feel free to email us directly at feedback@reversegroup.io and mention Ana for priority assistance. We are so happy to have you with us!
Best regards,
Flor
Reply from Reverse Health
Hi Annmarie,
Thank you for reaching out. Having a program that feels helpful is our top priority, so we would love to review your account and learn more about your experience. We have sent an email directly to you, so please check your inbox and spam folder. If you missed it, email us at feedback@reversegroup.io and mention Ana for priority assistance!
Best regards,
Flor
Chair Yoga
I just logged my first chair, yoga session and it was very relaxing and I feel good about what I was able to do!
September 2, 2026
Reply from Reverse Health
Hi Lisa,
We are so glad to hear that your first chair yoga session was very relaxing and that you feel great about what you accomplished today. Taking that first step and listening to your body is such a huge win!
As you continue with your routine and build momentum, please know that we are always here if you ever need extra guidance or support along the way. We are so happy to be on this journey with you!
Best regards,
Flor
A life changer at only minutes a day
My experience with Reverse Health has been really great!!! It's how I start my mornings and makes for a good day!!! Im addicted to this app,I believe everyone should join!I love the tips they have to and it charts your weightloss and with that ive managed to loose quite a bit of weight and I am getting more toned at only minutes a day!!!! What else could people ask for!!
September 3, 2026
Unprompted review
Reply from Reverse Health
Hi Lessie,
Thank you so much for this amazing review! We are so thrilled to hear that Reverse Health has become such a positive part of your morning routine and a total life changer for you. Seeing your progress with weight loss and getting more toned in just minutes a day is so inspiring!
It is fantastic that you are finding the daily tips and weight tracking so helpful for staying motivated. Building momentum like this makes all the difference! As you keep crushing your goals, please know that we are always here if you ever need extra guidance or support along the way. We are so happy to be on this journey with you!
Best regards,
Flor
This is not what i thought I signed up…
This is not what i thought I signed up for, I am sure your program is good if it was what I was wanting or thought i was getting but it's not.
September 1, 2026
Reply from Reverse Health
Hi Joanne,
Thank you for sharing your feedback! We appreciate you giving our program a try, and we always want to make sure every member finds the exact fit for their goals. Your satisfaction is a top priority for us, and we are fully committed to helping you find the right path forward. Please reach out directly to feedback@reversegroup.io and mention Ana so our team can personally assist you with your subscription, explore available options, and ensure you receive the dedicated support you deserve.
Best regards,
Amelia
Know what to expect when you take this…
Know what to expect when you take this “coaching “ call, this was simply a sales pitch for supplements. Less than 10 minutes into the conversation he wanted credit card information. Don’t waste your time.
September 2, 2026
Reply from Reverse Health
Hi Toni,
Thank you for sharing your feedback! We appreciate your perspective and want to ensure you get the absolute most out of your membership. The coaching call, which is unlocked as part of your plan once you sign up, is designed to help personalize your overall experience, answer your questions, and guide you through the program. Your satisfaction is a top priority for us, and we are fully committed to providing value without any pressure. Please reach out directly to feedback@reversegroup.io and mention Ana so our team can personally assist you with anything regarding your subscription and ensure you receive the dedicated support you deserve.
Best regards,
Amelia
Your app is hard to follow
Your app is hard to follow. Screen is too small to follow. Thi chi was what I was looking for and RH came up. I find it difficult to log into every session
September 2, 2026
Reply from Reverse Health
Hi Sharon,
Finding your way around the workouts comfortably is essential, and this is certainly not the experience we want our members to have when getting started.
We are fully committed to ensuring our members feel supported and comfortable using our platform. For easier navigation, you can check out our video guides under the Grow tab, where we have a specific "How to Use the App" section. We can also help guide you on casting sessions to a larger screen for better visibility.
However, we want to walk you through everything directly and make logging in effortless for you. To resolve this to your satisfaction, please email us at feedback@reversegroup.io and mention Ana for priority assistance. We are right here and ready to help!
Best regards,
Flor
No call received as schedulede. texts and…
I've received dozens of texts and emails confirming the time of the call. I had to answer the same questions numerous times and respond yes to wanting the call to continue and be available at a specific time. The time was in the morning, a.m. I even received a text saying to get ready my call was in 10 minutes. No call was received.
Ironically, there was a message in my voicemail, the phone didn't even ring because it was recognized as spam, at the time exact time but in the evening, p.m.
September 1, 2026
Reply from Reverse Health
Hi Eileen,
Thank you for sharing your experience with us. Seamless communication is key when getting started, and this is certainly not the experience we aim to provide for our members.
We are committed to delivering reliable service and making sure your time is always respected. Automated spam filters can occasionally intercept incoming calls, and we want to ensure we get this sorted out for you right away.
To resolve this to your satisfaction and get your call rescheduled smoothly, please email us directly at feedback@reversegroup.io and mention Ana for priority assistance. We are right here and ready to help!
Best regards,
Flor
***scam***check your accounts a month…
***scam***check your accounts a month after using....many of us have lost money, they will say you subscribe ofcourse.....be aware
May 11, 2026
Unprompted review
Reply from Reverse Health
Hi Estra,
We are dedicated to complete transparency for all of our members. Like many digital services, our program operates on a continuous membership model, with clear pricing and renewal terms presented before checkout and detailed in your confirmation email. Memberships stay active until a cancellation is requested, and charges only take place with clear agreement during signup.
To make sure everything is properly reviewed for you, please reach out to us directly at feedback@reversegroup.io and mention Ana for priority assistance. We are happy to take a closer look and help you with your account!
Best regards,
Flor
This company took just under £90 for a…
This company took just under £90 for a product that I didn’t order. Despite multiple “agreeable” emails, no money has as yet been refunded.
August 31, 2026
Reply from Reverse Health
Hi Cheryl,
Thank you for sharing your experience. We are fully committed to our members and always aim to ensure that every charge is authorized before it goes through.
We looked into your account and can confirm that our team has already processed your request. If you have any remaining questions or need further clarification, please feel free to reach out to us directly at feedback@reversegroup.io and mention Ana for priority assistance. We are happy to help review everything with you!
Best regards,
Flor
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