R+V Versicherung Reviews 

I had a mietcaution insurance. In the contract it clearly said you can cancel by sending an email, so at the end of my rental I sent them an email saying that I was moving out of the house and left to go abroad.
Then I realized they were still getting money from my account. I wrote another email, stating that I had cancelled. They didn't reply.
Then I called the number on the contract, they gave me another number and then another number. Finally I reached someone. That person told me that they sent me a post to my old address for cancellation as far as I understand (my German is limited). I asked him to reply my email explaining if I'm supposed to do something, he rejected.
Then I wrote to the company raising my complaint about keeping my policy active and not telling me what to do. They did not answer. They just avoid...
Update after action by RUV. A very nice lady from RUV reached me, requested me to send a document and after receiving the document cancelled my policy. I still shared my suggestion that mietcaution by nature is not suitable to communicate by sending a mail to the client's old addess, and they should use emails or phone.
Thanks to Trustpilot!

They take money for services they don't provide. Literally go to anyone else but them. Never had so much trouble that I had to include a lawyer with insurance. Horrible experience.

As a new business owner, I tried to obtain a guarantee for my commercial lease through my VR Bank via R+V. The process was extremely frustrating and confusing.

At first, my application was rejected, supposedly due to creditworthiness issues. In reality, I was not even listed with Creditreform. After contacting them, an entry was created for me. Shortly after, I received a second rejection, again citing negative credit, but without any detailed explanation. Only after following up directly with Creditreform did I learn that they do not provide scoring for startups.

Throughout the process, information from employees was contradictory and vague. It felt like the staff were simply passing documents back and forth, without providing clarity or guidance. I waited over three weeks for a decision that could have been avoided with transparent communication.

Startups deserve clear, accurate information from the beginning, so they can explore alternatives in time.

Lack of communications, 3 months i've been waiting payment for medical expenses abroad. Customer service doesn't speak English when they should. Very unsatisfied. Avoid it!

1.0 ★☆☆☆☆ Total Scam - Avoid at All Costs!

R+V Insurance (Germany) is refusing to pay a valid total loss claim after a severe accident caused by their client.

🔴 Key facts:
- Accident date: 31 May 2025 (A94 highway, Germany)
- Their insured truck driver at fault (POLICE CONFIRMED)
- Claim number: 405-KH-25-133671-5
- Documents sent: 11 June 2025
- 35+ days of COMPLETE SILENCE

🚨 Violations:
- Ignored 5+ formal demands
- Violated §7 VVG (German Insurance Act)
- Refused English communication (EU Directive 2016/97)

I’ve reported them to:
• BaFin (German regulator) – NO ACTION
• EU Consumer Centre – CASE PENDING

Demands ignored:
✓ €4,500 vehicle value
✓ €1,500 camper conversion
✓ €420 repatriation costs
✓ €767 accommodation

This company protects criminals and scams victims. DO NOT TRUST THEM WITH YOUR SAFETY!
Added auto reply?
You are requesting additional details despite it is in the review;)
Read it again please!

#InsuranceFraud #RUVscam #BaFinFail

Vert,very good price.
excellent service, good quality and great price

It’s the best service I’ve ever had
Thank you R+V☺️😍😊

I have a health insurance here.
Positives:
- I get fast appointments with Doctors when they know I am privately insured.
- I never had any issues finding a Doctor with this health insurance.

Negatives:
- I have to pay all the doctor bills from my own pocket.
- They only reimburse you doctor bill costs if you exceed a certain limit per year, so if you do not exceed this limit, they don´t reimburse you your bills.
- I have been paying a lot for this health insurance, yet did not visit so many doctors (on average 2-3 doctors a year only for general checkups) this means a loss of tons of money since its very expensive.
- Their customer service is very bad- I have sent them 2-3 emails to ask for details about certain policies and they never got back to me.
- They have support only in German, so for internationals would be very difficult to communicate especially with German medical terms.
- It gets more and more expensive each year, as you grow older, so as a healthy 28 year old, I pay around 600 euros a month!

yes, simply and easy Hompage

Worst support ever.
Moved to a neubaugebiet and couldn't change address to the correct new address, rv24 kept replacing my new address with an incorrect address, and hence the eVB did not match the correct address and hence I couldn't effect the umschreibung.
The online support is worthless, no actual responses to any of my specific questions, most just receive an automated reply, with the option of responding to the automated reply if it did not help, but that just results in another automated reply.
As others have said, calling the hotline won't help with anything other than an accident.
I've cancelled as of 1/5/22 (the only thing good about the policy - monthly cancellation), hopefully I'll get my outstanding money back. If not, what can I do, since I know I can't contact anyone that will actually look at the issue, it's all just automated replies. I don't think anyone actually works there.

I got all the way through application 2 and it's refreshed it self I'm not doing it a 3rd time get get f**ked

Needed to register a used car again, therefore needed the insurance. Working over the contract center worked out fine; fast and easy, quite cheap in the end.

Easy for people who are used to work in the internet on their own. People that want to get personally consulted should choose another insurance.

Alles is good und perfect, best Insurance ever!

Perfect..........

Super Konditionen, Topp!!!!

Uncomplicated to fill out. Good price-performance ratio.